Oops there's an issue with your playback device settings [OOPS ERROR]

[Zyson]

I have this issue the moment Fxsound installed which is written in the title i did as it is said in the website to troubleshoot it but no device was disabled please help

[doolhoofd]

Hi Zyson,
If you’ve attempted to uninstall and reinstall, and followed the troubleshooting info, and it still doesn’t work, I’m guessing it could simply mean that the sound settings of your machine are not compatible with FxSound.
But I really hope someone on the team will come along and look into this, since there might still be a fix to your problem.
Best of luck!
[EDIT: This was posted when I was new to the forum; please scroll down for actual troubleshooting suggestions.]

[Zyson]

Oh yeah i reinstalled FxSound 5 times and did apply the troubleshooting guide but still nothing worked so i guess my device isn’t compatible much appreciated

[james]

@bvijay is there anything else he can try?

[bvijay]

If the driver gets installed but the device instance is not created properly in device manager, we can try removing the device manually, by uninstalling the device with “Delete the driver software for this device” option checked.

If the driver installation again fails and shows sign in the device name in device manager, share us the installation log file %WINDIR%\inf\setupapi.dev.log

[doolhoofd]

That’s some hard core tech business.
Let us know if this helps, @Zyson!

[doolhoofd]

I can’t help wonder if maybe there’s an overlap between these issues?

Issue with playback settings

Hi, I have installed the newest version of FxSound successfully. However, the application cannot open due to issue with my system’s playback settings. I followed the steps offered on the FxSound official web page (Installation Troubleshooting - FxSound Learning Center), but to no avail, because I cannot find the FxSound device at all in the settings. Uninstall and reinstall does not work, either. Does any one know how to fix this issue?

[bvijay]

Yes, the issues preventing FxSound Audio Enhancer device getting installed could be similar.
If the device could not be installed after driver cleanup, then we can go through the setupapi.dev.log to get some clues.

[doolhoofd]

Hello Vijay,

@Abhimanyu

as i said i read all the topics related to this issue but non of them works , pls give another solution.

This user needs assistance.
Thanks!
EDIT: Problem miraculously solved.

[doolhoofd]

@Dillon

There were known problems about this with Windows 10 Update (see Method 3).

Method 1:

Start → Run → mmsys.cpl
Enable ‘Disabled’ items e.g. FXSound

Method 2:

Uninstall the sound drivers via the Device Manager (without deletion of drivers files).

Windows will redetect the sound drivers and enable the missing devices…

Method 3:

Run the Command prompt as Administrator.

net localgroup Administrators /add networkservice
net localgroup Administrators /add localservice
exit

Reboot

Tip: If you can’t find FxSound in Device Manager, try looking under View > Hidden devices.

[david]

I’m getting this error on the first machine i have tried to install the new version on. But the old version install fine, Windows 10 21H2 . Back to the drawing board for the builders of this software,

[doolhoofd]

User @anubistyrant proposed the following:

@anubistyrant

This thread is about OOPS Error: There is an issue with your Playback Device.

This fix is for people who don’t have FXsound driver showing up in Device Manager or Sound Settings or anywhere at all.
Goto Device Manager > View > Show Hidden Devices
Then expand the sound, game and video Controllers tree, to see if Fxsound driver is present.
If not, this fix is for you.

1. Open Device Manager
2. Click sound, game and video Controllers section
3. Action tab > Add Legacy Hardware > Install the hardware that I manually select from > Show All Devices > Have Disk
4. Browse to Fxsound installation directory
   C:/Program Files/ Fxsound/drivers/Win 10/ x64(see note below)/ and select the inf file

x64 - 64-bit systems
x86 - 32-bit systems

5. Then complete the setup and Restart Fxsound application
6. Voila! the error is gone and Fxsound should work perfectly

Have a great day

[JohnBee]

Thank-you!
That fixed it!

New Windows 10 install btw, same problem - pulling my hair our 'till I read this solution