Issues with playback device settings? [OOPS ERROR]

[Malt]

Hello,

I have just done a clean install of windows 10 from windows 11. I had FXsound running fine on windows 11, it also works on my desktop pc, however I have run into some driver issues when I reverted back to windows 10. I want to install FXsound on my laptop, but I keep getting the “oops theres an issue with your playback device settings” my speakers and headphones work fine. Is there anyway I can resolve this issue?.

[doolhoofd]

Hello Malt,
Welcome to the forum.
We have a thread for that error:

Oops there's an issue with your playback device settings [OOPS ERROR]

I have this issue the moment Fxsound installed which is written in the title i did as it is said in the website to troubleshoot it but no device was disabled please help [image]

These are the troubleshooting tips FxSound’s lead technician gave:

@bvijay

If the driver gets installed but the device instance is not created properly in device manager, we can try removing the device manually, by uninstalling the device with “Delete the driver software for this device” option checked.

If the driver installation again fails and shows sign in the device name in device manager, share us the installation log file %WINDIR%\inf\setupapi.dev.log

Also, please note,

@PLEASE_DELETE

Sometimes, devices in the Windows Device Mangager are hidden. You can use “View => Show hidden devices” from the top menu to make them visible.

This especially occurs when the device in question is not connected to the system but the driver is still installed.

Please keep me updated with your results, thanks.