FxSound is really awesome and i’ve been using it for a long time, but recently it just stopped detecting my bluetooth headset in the source dropdown
Now I’m able to use my bluetooth headset only if i close FxSound and set the headset as the default device in windows sounds settings.
Any help would be highly appreciated : )
Windows: 10
FxSound Version: 1.1.19.0
Bluetooth headset: Realme Buds Air 3
Good evening dinasor,
There have already been numerous threads of users reporting difficulties with Bluetooth-connected devices.
This is a quick link to my “first aid kit” list of settings I usually recommend checking first.
Also, one of our most helpful forum regulars posted this on that topic:
However, if all else fails, maybe there’s another solution worth trying, namely, “downgrading” to a previous version of FxSound, where this issue did not yet occur…
You can find a list of free downloads of previous versions here:
…And, if that also fails, know that there are many other audio enhancers out there, e.g.:
It’s sad actually, I really love FxSound and wish for it to re-recognize my earbuds like it used to do in the past, i didn’t update the software and this bug appeared from nowhere.
Wish for an update that enables us to freely choose the sound devices that exists in the “sound system” as the bluetooth earbuds appears there normally
@bvijay:
Vijay,
Do you perhaps have any advice for @dinasor on how to make the program (re)detect a pair of bluetooth earbuds?
Much obliged.
Hi @dinasor
FxSound gets the list of connected audio playback devices from the operating system and shows it for selection. I would like to find out the reason why FxSound couldn’t detect the Bluetooth headset from the playback devices.
Can you please run this command from Windows powershell and share the output,
Get-AudioDevice -List
Hello @bvijay !
Thank you a lot for contributing in the help : )
I’ve opened powershell admin and ran the given command, however it can’t recognize it, maybe that’s the problem if FxSound depends on the same command?
@bvijay Okay I found that i needed to install AudioDeviceCmdlets module to run it, i did and it showed up the devices.
My “Realme Buds Air 3” appears in the list normally, however FxSound can’t recognize it.
Hi @dinasor
Thanks for sharing the audio device list. From this I don’t see the problem why FxSound couldn’t detect “Realme Buds Air 3”.
If you can help us with one more test it would be great. Can you please try downloading and running this utility that we have developed to troubleshoot audio device issues -AudioEnable.exe
It will list all the audio playback devices along with their status - Active/Unplugged/Disabled etc., If you can run this from command line and share us the output it will help us isolate the problem.
@bvijay
Unfortunately Windows Defender detects this file as a trojan so it’s not an option for me to open it, but in general the headset is detected normally by the PC, and it’s not disabled as it appears in the sound system.
I can normally hear with the headset only if I quit FxSound and set the headset as the default device in the sound system (which means PC is detecting it normally, unlike FxSound).
Hi @dinasor
Sorry that the utility couldn’t be run. I have digitally signed the exe again and shared it AudioEnable.exe
Windows Defender shouldn’t be flagging this as trojan since it is digitally signed by FxSound now.
Even though the audio device is listed in control panel, we would like to identify the issue in the APIs that we use to enumerate the audio devices. In the utility that I shared, all the playback devices will get listed along with the connection status along with the number of channels and sampling rate of the connected devices. So, if you could run the updated utility that I have shared now, please share its output.
Hey @bvijay
Just saw the reply sorry about the delay was out of town.
I downloaded the new file, opened it and nothing happened… A quick cmd window appeared then immediately closed, which is also scary for someone who’s paranoid from viruses :")
Hi @dinasor, No worries.
The application runs in command line. So, first open a command window with the command “cmd”, and then run AudioEnable.exe from the downloaded folder.
@bvijay
Ah okay! Here’s the result, the Bluetooth headset “Realme Buds 3” is recognized normally as active
Hi @dinasor
Thank you for sharing the device details.
The reason for realme Buds Air 3 not getting listed in FxSound is the number of channels. FxSound does not support mono audio playback devices. Is it possible to configure it as a stereo device?
Wow.
A simple problem, a simple solution - but such a long and tiresome process to identify it…
Hey @bvijay
Thank you for your reply : )
I’ve searched a lot and can’t find a way to change the number of channels or change the Buds to stereo instead of mono.
However I didn’t change anything with the airbuds which probably means that it worked with 1 channel in the past maybe? I honestly don’t know :")
In Control Panel → Sound, can you select your headset then click Properties, and then in the Advanced tab, you can select the audio format and channels.
If you have 2 channel option in the list, you can select it.
@bvijay
That’s what I tried at first but it’s greyed out unfortunately
And this same bluetooth headset was working totally fine with FxSound in the past
