I just upgraded my FX Sound as it asked me to and all the preset I use every single day, “Transcription” is now FLAT. What happened???
So I uninstalled it and reinstalled it and now it’s fine. Very strange that that happened, though. Is there a way to save your own configuration so that, if it happens again, you just reload the settings you saved?
You can save copy your saved preset files to another folder just in case they’re ever lost.
Hi @myminpins
The presets bundled with the app will be available in C:\Program Files\FxSound LLC\FxSound\Factsoft
Downloaded and saved presets will be present in
%APPDATA%\FxSound\Presets
If you see this issue again, please check if the files are available in these locations. If the files are present, exit and relaunch the app.