Except for “undo preset changes”, “download bonus presets”, and “donate” (I did), all the other options are greyed out. I am at v1.1.20. I tried temporarily removing all the .fac file in the factsoft direory and reinstalling the program.
I’m hard of hearing, especially at the higher frequences, so FXSound has been great for me, but I’d like to avoid changing setting ever time I use the program.
Sorry for the trouble.
I’ve placed a banner with my standard troubleshooting list at the top of the forum with the settings I usually recommend checking first.
There should also be options to import and export presets available in the Settings menu, but perhaps these are greyed out as well; this is a link to the tutorial,
You can export any number of presets to a folder of your choice at any time, so while the software itself does not support loading in an unlimited number of presets, you should be able to store a theoretically infinite amount of presets on your computer or on an external drive.
This is a link to a site where you can find all the previous versions, in case this malfunction is version-specific and only started appearing after installing v18.104.22.168,
You can find a list of all the updates made with each version on the Changelog page,
Please post back with your results, and let me know if this was helpful or not.
Before we proceed, can I just ask you how many extra Presets are already saved in your UI?
Because the current limit is set to 10, so beyond that, there will be no option to save further Presets available.
Only after a change to the current preset it can be saved as a new preset. Once a change is made in the Equalizer or Effects by moving the sliders, the Save Preset option is enabled.
The FXSound power button is on. I DID move the sliders on the “volume boost” preset, but the option to save was greyed out. I have not saved any presets previously. The power button is turned on. But thx for your reply.
In this case, either removing the driver manually, or uninstalling with specialized software, seem like the fixes worth trying.
Either way, a screenshot - even a cropped and completely anonymous one - would be more helpful than trying to solve this blindly.
I’ve also included some links to alternative audio enhancers at the end of my troubleshooting list, if not having an option to save Presets is a dealbreaker (which I would understand).
Just tested this, and it works.
That is a pretty amazing and ingenious trick, and I tip my hat to you for discovering and sharing it, kind Sir.
I can’t help but wonder, though, what the risks might be to this trick, what the upper limit of the Factsoft folder might be, and if the “transfusion” will hold up after updating or downdating to a newer or older version…
Still, definitely worth investigating further.