screenshot showing grayed out/inactive sliders
Hi, I’ve been using FX Sound for about a year and for the most part have absolutely loved it. Definitely the best sound enhancement available for a computer. But recently I’m not sure if it has something to do with all the update prompts (I get them almost daily now) I cannot move the sliders at all suddenly now (clarity, ambience, surround sound, bass boost, and most important - dynamic boost. I tried to resolve the issue by uninstalling and reinstalling, but that didn’t accomplish anything. At a loss here. I didn’t see anything in the published troubleshooting guide on this, unless I missed it.
Thanks