Cannot Use FXSound With Serato/DJ Controller

[doolhoofd]

Hi,
Which versions of FxSound and Windows are you using?
Also, there’s a troubleshooting list bannered to the top of the forum with a list of tips and suggestions, which nobody ever seems to notice:

[TROUBLESHOOTING] If you're having trouble, please look here first:

Hi, All! If you’re experiencing technical difficulties with FxSound, then please run through these tips first. FxSound recently went open-source on GitHub (you can find @james’ full post here); when posting a bug report or feature request, it would be helpful to do the same through the GitHub Issues Tracker as well. Download and install the latest available update of FxSound, currently v1.1.20.0, available from fxsound.com or the Microsoft Store. The version number is shown in the Help se…

The first probable cause I can think of, is the fact that FxSound needs to be set as the Default Device in Windows Sound at all times, and that, if the Serato device has the same requirement, there will be a conflict between the two.
Could you please check these settings?

A second possible cause would be, that you have Exclusive Mode set to On.

@bvijay

In Windows audio device topology, FxSound Speakers are an output device and if FxSound is chosen as the default output device, application audio outputs are streamed to FxSound. FxSound application then processes the audio stream and sends it to the physical audio device selected in FxSound application.
If your MIDI application requires exclusive use of the audio output device, you can enable exclusive mode for the output device. I would recommend that you turn off Fxsound processing using the FxSound power button in the application when using your MIDI application.
Even if MIDI speaker controls are displayed in FxSound Speaker properties, as far as I know FxSound audio driver does not do any MIDI related processing.

By the way, I have no idea if your Serato DJ Controller is a MIDI device or not unless you provide more device specifics.

A third possible explanation would be the fact that many users have reported an inability to get professional music production tools to work properly, or at all, in conjunction with FxSound.