Voice audio changes to very slow low frequency and mechanical

Hi just wondering if anyone has experienced this anomalous audio as per the description and if so is there a fix for it? I have rebooted, uninstalled and reinstalled several times but it never goes away. I keep the PC Windows 11 always up to date and run Steinberg products and have no issues with any other program at this stage.
Any help would be appreciated.
Thanks

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Hi Fink,
Here’s a list of general simple settings I usually recommend checking first.

  • Make sure you have the latest version installed, v1.1.16.0, from fxsound.com;
  • Try running FxSound as Administrator;
  • In Windows Sound Settings, make sure all your devices match at the setting “24 bit 48000 Hz” (max);
  • In Windows Sound Settings, make sure the FxSound device is set as the Default Device;
  • In Windows Sound Settings, disable Exclusive Mode for all devices (Playback Ă nd Recording);
  • In Windows Sound Settings, disable all Enhancements including Loudness Equalization for all devices (except for FxSound which doesn’t have this tab);
  • In Windows Sound Settings, disable Hardware Acceleration;
  • In Windows Sound Settings, disable all devices you don’t use, including the hidden ones.

And one more tip:

Please go through these items first, and post back with your results.
If the issue persists, we will explore further steps.

Hi mate.

Thanks for the tips.

After I deleted the HyperX headset it started working correctly so I reinstalled it and now no problems, it’s all working beautifully.

Thanks again for the help and my apologies for the delay in getting back to you. it’s been a bit busy around here lately.

Also thanks again for the great Software, you should sell it to Microsoft and tell them they should have had something like this from the beginning :wink:

Cheers!

Fink

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Glad to hear it. :+1: Nice of you to keep us updated.

Oh no, the dreaded low audio! That can be super frustrating when you’re trying to listen to something. Don’t worry, it’s a pretty common issue on Windows 11 and there are usually a few simple things you can check.
First things first, give the obvious a look – is your volume turned up both on your computer and on whatever you’re using to listen (like headphones or speakers)? Sometimes it’s just that simple! Also, have a peek at the little speaker icon in your taskbar – make sure it’s not muted.
If all the basic volume controls look good, the next thing I’d try is the Volume Mixer. Right-click that same speaker icon and choose “Open Volume mixer”. This shows you the volume levels for individual apps. Sometimes an app’s volume gets turned way down without you realizing it. So, have a scan through there and make sure everything is at a decent level.
Another sneaky culprit can be your audio output device. Windows might have switched to a different output without you knowing, especially if you’ve plugged in headphones or another monitor with speakers. Click that speaker icon in the taskbar again, and right above the volume slider, you should see the name of the current audio output. Click on that name, and it’ll pop up a list of all available devices. Make sure the one you actually want to use is selected.
Lastly, checking your sound settings a bit more deeply. Right-click the speaker icon again and go to “Sound settings”. Here, under the “Output” section, click on your selected device. Have a look for anything like “Enhancements” or “Audio enhancements”. Sometimes these can mess with the volume levels, so try turning them off to see if it makes a difference.

Hopefully, fiddling with one of those things will get your audio back to a normal level.

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