I’ve been trying to open FX sound after initial installation and setup, to make changes, but Windows would not open it. The desktop Icon does nothing when double clicked, and right clicking it only gives you the install window. Going to the program file does the same. The Windows sound setting tab only allows you to enable/disable it. WHY?
Hi,
Can I first ask which versions of FxSound and Windows you’re running?
My standard troubleshooting list is bannered at the top of the forum.
Could you please describe which methods you’ve tried to open FxSound so far?
And have you tried: disabling the FxSound Speakers device in Windows Sound, restarting your computer, and then re-enabling the device?
Ah, I see you’ve edited your post…
If I could open it , I might be able to tell you which version, but I can’t. I downloaded it for the first time yesterday, so I suppose it’s the latest version. I have Windows 10 Home Edition.
OK,… Found it,… it’s in my Hidden Icons window in the task bar,… thanks anyway!
Could you please try:
-
Uninstalling from Control Panel,
Downloading FxSound from a different source (e.g. if you’ve downloaded from fxsound.com, try downloading from the Microsoft Store and vice versa),
And installing that version instead?
Ah - okay!
Glad to hear you got it running.
I have the same problem. Clicking on the icon does nothing. I have to right click on it then Run as Administrator.
I have tried installing from the FxSound website and Microsoft Store and still have the same problem.
Is there a solution for this?
When you say clicking on the icon does nothing, you mean the task tray icon?
The icon is on my desktop and I have also pinned it to the task bar and neither do anything when I click on them.
If I right click on the desktop icon and then click on Run as administrator the program runs.
I am using Windows 11 if that is relevant.
Weird! Sorry about this… @bvijay any ideas on why this might be happening?
@AndyM Can you try running FxSound.exe directly from the installation path %PROGRAMFILES%\FxSound LLC\FxSound
If it still does not launch the application, we can analyze if the application is crashing. And if runs from the installation path, we can then check the issue in the shortcut.
I’m using Windows 10, and I have the same problem. I have already tried everything. Is there any solution?
Downloaded from the website and the program does not open.
Uninstalled.
Downloaded from the Microsoft Store and the program closes immediately.
Help
@bvijay it sounds like his app might be crashing? How would we check if that’s the case?
Hi @james,
We can try to collect crash dump if the application is crashing.
Hi @Maxximus,
Please try to run the application from the installation path %PROGRAMFILES%\FxSound LLC\FxSound as I have mentioned above.
If you are still unable to run the application, please collect the crash dump following the instructions given at Collecting User-Mode Dumps - Win32 apps | Microsoft Learn