FxSound Crashes when switching outputs

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21

So I decided to just uninstall VoiceMeeter since I never really used it much lately, and just to be on the safe side of things. And I have disabled as many audio devices as I could in the device manager.

However, the issue seems to still be persistent. Though it seems like another work-around to the issue I found is that immediately when it crashes I just re-open the app and switch my output as soon as the tab pops up. If it keeps crashing, I just repeat until it doesn’t.

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22

Apologies on behalf of the team for this weird, annoying, and obviously unintended bug.
Hopefully another future poster will be able to add some useful advice.

23

Hi @Superspeeder,
If you can collect the crash dump for the latest version of FxSound (1.1.19.0), we can try to debug and find the rootcause.
You can follow the steps given in this link to collect the crash dump for FxSound.exe Collecting User-Mode Dumps - Win32 apps | Microsoft Learn

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24

Gonna be honest here, I’m not quite understanding the directions being given in the Microsoft Learn link you sent, so I looked up how to collect user-mode dumps and found a video where it shows how to get them through the task manager. Hope this is technically what you need, otherwise, let me know.
https://drive.google.com/drive/folders/1YBD8-8D1NgxCiDcl-YLc_zAId7JxfS85?usp=sharing

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25

Hi @Superspeeder
The application crash dumps that you have shared look fine.
Thank you for taking the trouble in collecting the dumps and sharing it.
I am able to load the dumps in my development environment and see the call stack. I will do more analysis on the crash dump to identify the cause and get back with the fix.
Thank you!

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27

Hi @Superspeeder
There was a crash reported from another forum member and the crash pointed us to audio device list and audio output device selected in FxSound. In order to find out if the crashes are similar, we need some details on the audio devices in your PC and the device selected in FxSound.

When you encounter a crash, can you please share the file %APPDATA%\FxSound\FxSound.settings
and the output of the following powershell script.

Get-CimInstance Win32_PnPEntity | Where-Object { $_.ClassGuid -eq '{c166523c-fe0c-4a94-a586-f1a80cfbbf3e}' } | ForEach-Object {
    $deviceName = $_.Name
    $deviceGUID = $_.PNPDeviceID -match '({.*})' | ForEach-Object { $matches[1] }
    [PSCustomObject]@{
        Name = $deviceName
        PKEY_AudioEndpoint_GUID = $deviceGUID
    }
}
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28

The FxSound Settings file is in the same Google Drive folder I had replied with previously for the crash dumps. And here’s a screenshot of the output I received putting in the powershell script.

image
image1232×507 35.4 KB

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