FX Sound doesnt recognize the device

Hi Nguyen,
Welcome to the forum.
Here are some things worth trying first:

  • Uninstalling and reinstalling (if necessary with specialized complete uninstaller software like IOBit);
  • Make sure you have the latest version installed, available from fxsound.com;
  • Try running FxSound as Administrator;
  • In Windows Sound Settings, make sure all your sound devices match at setting “24 bit 48000 Hz” (max);
  • In Windows Sound Settings, make sure the FxSound device is set as the default communication device;
  • In Windows Sound Settings, it’s recommended to disable all Enhancements for all devices (except FxSound (which doesn’t have this tab));
  • In Windows Sound Settings, disable all devices you never use (including the hidden ones);
  • Disable Exclusive Mode.

I’m copying Vijay’s post:

And another tip by Vijay:

Please let me know if this helps or not.
If not, we’ll examine further steps.