Hi @userFX
Can you please share the log file %APPDATA%\Fxsound\fxsound.log
there is nothing
This error message showed up on my PC this morning, too. Itunes wouldn’t work and after trying to access the FXSound icon, the smaller taskbar icon disappeared from my computer.
I was able to get the program working again by rebooting, but am wondering if there’s a fix planned for this or another workaround?
Thanks, Tim Slauter
Hi @coachtim30
I would like to confirm if the issue is on version 1.1.31.0.
Can you please share the log file %APPDATA%\Fxsound\fxsound.log for analysing the issue
Yes, bvijay. The version I’m using is 1.1.31.0.
Tim
I’m getting the same error after the last update, too.
I’m on V1.1.31.0.
I tried to upload the log file as a text document, and it said new users can’t upload files.
I guess I’ll contribute a bit more and come back.
I’ve upgraded your account status. Try posting it now.
ok.. here is the
fxsound-log.txt (21.7 KB)
file…
Hi @BlueSpark24,
Thanks for sharing the logs. I will debug the issue and update.
Did you find or come up with a cause or a solution?
I tried to replicate the crash by repeated sleep and wakeup test for more than 20 cycles with audio playing. Application was not crashing on wakeup.
Can you please share some information on the setup in which application crashes. Is the crash happening when any particular type of device is connected or does it crash always?