xtrips
January 25, 2024, 11:39pm
1
FxSound works very well… until it disconnects from the sound device.
Intermittently, usually after my PC is left unattended for a while, I find out I have no more sound. A simple check shows FxSound does not see my sound device anymore, the Audio Device box is empty.
The simplest way to recover is to go to the Device Manager, disable the audio device, then reenable it. The effect is instantaneous, the Audio device shows up in the FxSound box and sound works.
There is no pattern. Sometimes it happens day in day out, sometimes it can happen several times a day.
Info: Windows 11 Pro, sound device Intel Display Audio
1 Like
Good evening Bernard, welcome to the forum.
You forgot to mention your current version of FxSound.
xtrips:
Intermittently, usually after my PC is left unattended for a while, I find out I have no more sound. A simple check shows FxSound does not see my sound device anymore, the Audio Device box is empty.
See the first case of the known bugs with Sleep Mode:
opened 10:54PM - 13 Dec 23 UTC
bug
Multiple forum members have complained about issues with FxSound while the Displ… ay is Off or the machine is in Sleep Mode a.k.a. Standby Mode.
Description:
When the Display is turned Off or the computer goes into Sleep Mode,
1. Playback device is lost or switched;
2. The audio lags or glitches;
3. CPU/GPU/RAM usage intensifies;
4. Battery drain intensifies.
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**1. Playback device is lost or switched**
Possible cause(s):
Usually due to lack of support for modern standby power states (S0 low-power idle).
Possible solution(s):
1. Disable all unneeded devices including hidden ones in Windows Sound Settings;
2. Disable automatic switching in the General tab of FxSound's Settings;
3. Change the Power settings to make the computer/display stay on longer;
4. Check if your computer supports modern standby power states (S0 low-power idle) by running this command:
powercfg /a
5. This workaround suggested by forum member metanoiance:
Using Notepad, I made a text file with the following lines, and saved it as .bat:
taskkill /f /im FxSound.exe
cd C:\Program Files\FxSound LLC\FxSound
start /min FxSound.exe
Then I used the default Windows Task Scheduler to run the file on wake-up. Meaning every time the PC wakes up from sleep or hibernation, the FxSound.exe will be restarted.
Note that the second line in the .bat file can differ depending on where you installed FxSound.
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**2. The audio lags or glitches**
Possible cause(s):
HDMI monitor audio has proven to be prone to glitches, even without FxSound.
Possible solution(s):
1. See solution 1. above,
2. See solution 2. above,
3. Free up space on C:\ drive,
4. Install the latest Intel Rapid Storage Technology drivers (for Intel users),
5. Run a scan with [LatencyMon](https://www.resplendence.com/latencymon) for possible latency issues on the machine.
_______________________________________
**3. CPU/GPU/RAM usage intensifies**
Possible cause(s)/solution(s):
Unknown.
_______________________________________
**4. Battery drain intensifies**
Possible cause(s)/solution(s):
Unknown.