When using the remote desktop appears a mistake please solve it

[bvijay]

Hi @josebraund
Please refer the remote desktop audio behaviour that I had explained in a different thread earlier. In remote desktop connection, if you choose play audio on local computer then FxSound Audio Enhancer device will not be available and FxSound cannot run.

[VERIFIED BUG] If you're getting the "Oops! There's an issue"- error, read this first. [OOPS ERROR]

When connecting over RDP, if the RDP connection setting for audio is set to Play on this computer, [image] then only Remote Audio is available as playback device. FxSound cannot start because FxSound Audio Enhancer device is not available in this scenario. [image] If Remote Desktop Client connection audio setting is Play on remote computer [image] Then the device is available and FxSound is running [image] So, if playing audio on the remote PC is the requirement, then set the client opt…