Spotify app not working with fx sound (w10)

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1

This started happening about 3-4 days ago. i opened spotify to play some music, and no audio. i checked fx sound, youtube and everything else was working. When i change the audio output in fxsound, spotify gives audio for a split second in that output, then goes back to no audio, im listening to spotify on browser rn, but its frustrating becuz i dont have any shortcuts. Please help

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2

Good evening,
Have you read the main troubleshooting list yet (at the top of the forum)?
I’d recommend checking if you have the latest version, and trying the tip about restoring the FxSound Speakers device to its defaults first.

3

I have tried everything in the list now, im still using browser spotify. the app just wont give me audio.

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4

Have you checked and tried changing the settings inside Spotify as well?

5

Do you have a lot of active audio devices in Device Manager and Sound Settings?
Lists would be helpful; screenshots would be even better.
You’re welcome to send those in a private message if you don’t feel like posting them in this thread.

6

Hi @Roohth,
Also, please check if volume is set for Spotify app in the system volume mixer,

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7

The issue with Spotify and FXSound on Windows 10 often arises from conflicts in audio processing. Here’s a breakdown of troubleshooting steps:

1. Disable Audio Enhancements:

  • Right-click on the speaker icon in the taskbar.
  • Click “Sounds”.
  • Select your default audio device (speakers, headphones).
  • Go to the “Enhancements” tab.
  • Disable all enhancements (like Equalizer, Bass Boost, etc.).

2. Adjust FXSound Settings:

  • Temporarily disable FXSound completely. See if Spotify works correctly without it. If it does, gradually re-enable FXSound features to pinpoint the conflicting setting.
  • Check FXSound’s settings for any options that might interfere with Spotify, such as exclusive mode or advanced audio settings.

3. Update Drivers:

  • Update your audio drivers: Go to your sound card manufacturer’s website (e.g., Realtek, NVIDIA, etc.) and download the latest drivers for your specific device.
  • Update Windows: Ensure your Windows 10 operating system is up-to-date with the latest patches.

4. Reinstall Spotify:

  • Completely uninstall the Spotify app.
  • Restart your computer.
  • Reinstall Spotify from the official website.

5. Check for Conflicts with Other Audio Software:

  • Temporarily disable any other audio software running in the background (e.g., equalizer apps, virtual surround sound software).

6. Restart Services:

  • Restart the Windows Audio Service:
    • Press Windows key + R to open the Run dialog.
    • Type “services.msc” and press Enter.
    • Locate the “Windows Audio” service.
    • Right-click and select “Restart”.

7. Adjust Spotify Settings:

  • Check for Spotify updates: Make sure you have the latest version of the Spotify app.
  • Try adjusting Spotify’s output device in the app’s settings.

If the problem persists:

  • Contact FXSound Support: Reach out to the FXSound support team for specific troubleshooting guidance or known compatibility issues.
  • Contact Spotify Support: If the issue seems isolated to Spotify, contact their support team for assistance.

By systematically trying these solutions, you should be able to identify and resolve the conflict between Spotify and FXSound on your Windows 10 system.

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8

Wow thanks for offering these thorough troubleshooting steps! I’m sure this will prove to be very helpful.