Hello Gabriel,
Apologies for your trouble.
Could you please try checking these settings?
First, check if the driver is installed correctly:
Next, run through this list to see if you are set up correctly:
- In the Help section of FxSound’s Settings menu, check to make sure you have the latest version installed (v1.1.16.0) from fxsound.com;
- Check all existing volume sliders in your system;
- Make sure your computer has received the latest updates;
- Try running FxSound as Administrator;
- In Windows Sound Settings, make sure all your devices match at the setting “24 bit 48000 Hz” (max);
- In Windows Sound Settings, make sure the FxSound device is set as the Default Device;
- If this doesn’t work, try setting FxSound as the Default Communications Device;
- In Windows Sound Settings, disable Exclusive Mode for all devices (Playback ànd Recording);
- In Windows Sound Settings, disable all Enhancements including Loudness Equalization for all devices (except for FxSound which doesn’t have this tab);
- In Windows Sound Settings, disable Hardware Acceleration;
- In Windows Sound Settings, disable all devices you don’t use, including the hidden ones;
- Try uninstalling and reinstalling the program.
Another tip:
I hope one of these tips will solve your issue.
If so, please let me know.
If not, please also let me know, so we can take further steps.