Sam225
May 27, 2024, 12:44pm
1
Hi guys
I got a problem with running Fxsound on my old laptop running windows 7.
Installed successfully (I think)
I get this error
I changed the “Local Group Policy Editor” settings as well.
Not successful.
Getting that infamous "Oops! There’s an issue with… "
I would appreciate any help from you guys.
Thank you
Sam
1 Like
raddy
May 27, 2024, 1:00pm
2
You need to install some updates for SHA-2 code sign support.
1 Like
raddy
May 27, 2024, 1:03pm
3
Don’t use gpedit, if you don’t understand what you are doing.
1 Like
Hey @raddy
Thank you man.
I edited “gpedit” because it has mentioned on one of these threads.
I will keep that on mind.
Let me get back to you with the update solution.
1 Like
Hi Sam, welcome to the forum.
When did you download the program, from what source, and which version?v1.1.22.0 - is always recommended.
Besides a regular Control Panel uninstall, you can also remove the driver from Device Manager manually if necessary; the instructions on that are linked here .
The solution offered by @bvijay under the fourth category of the issue linked below also seems worth a try:
opened 12:42AM - 09 Dec 23 UTC
bug
**1. "Failed to enumerate objects in the container. Access is denied."
2. "Set… tings file not found!" (AppData)
3. "Source file not found!" (fxsound1.cab in AppData \ Roaming)
4. "Invalid digital signature." (fxsound1.cab in AppData \ Roaming)**
_________________________________________________
**1. Installation fails and the error "Failed to enumerate objects in the container. Access is denied." appears**
Description:
"Error Applying Security
An error occurred while applying security information to:
C: \ ProgramData \ FxSound
Failed to enumerate objects in the container. Access is denied."
Reported by:
Forum member fevglikbgjhs
https://forum.fxsound.com/t/settings-file-not-found-when-trying-to-launch-fxsound/1542/12
Possible cause(s):
Elaboration by @bvijay74:
This error means that the user account does not have any access permission to the folder C: \ProgramData\FxSound. The default settings are stored in C: \ProgramData\FxSound during installation and copied to %APPDATA%\FxSound for each user on application launch. So, the user launching the application should have permission to read settings from C: \ProgramData\FxSound.
Possible solution(s):
* Confirm if the logged-in user has permission to the required folder with the command "icacls"
* Log in with a different user account;
* Change the folder permissions;
* Uncheck Read-only under Properties > Attributes;
* Run FxSound as Administrator.
_________________________________________________
**2. Installation seems successful, but launch fails and the error "Settings file not found!" appears (AppData)**
Description:
Reported by:
Forum member Plide
https://forum.fxsound.com/t/settings-file-not-found-when-trying-to-launch-fxsound/1542
Possible cause(s):
The absence of permission to access the AppData folder.
Possible solution(s):
* Confirm if the logged-in user has permission to the required folder with the command "icacls"
* Change the folder permissions;
* Copy the file manually - elaboration by @bvijay74:
Check if the file FxSound.settings file is present in the %APPDATA%\FxSound directory. FxSound installation should normally create the defaults settings file in this directory. If the file is not created due to any permission issue, then you can copy FxSound.settings from %PROGRAMDATA%\FxSound to %APPDATA%\FxSound.
* Run FxSound as Administrator - elaboration by @bvijay74:
If the FxSound.settings file is not present in %APPDATA%\FxSound, then upon FxSound launch the file gets created. User will get the error only if FxSound does not have the permission to create the file. So, running FxSound as an Administrator is another option to overcome the issue. Subsequent launches can be as standard user, but the settings changes will not get saved. Application launch error can be avoided this way and this does not require any manual changes to the settings file.
* Tutorial for fixing the "Settings file not found!" error on Windows 11 by forum member justinfoHowto:
https://www.youtube.com/watch?si=iUpOVhBwpGPK7iFX
_________________________________________________
**3. Installation fails and the error "Source file not found!" appears (fxsound1.cab in AppData \ Roaming)**
Description:
Reported by:
Forum members JaspaR,
https://forum.fxsound.com/t/cant-install-source-file-not-found-fxsound1-cab-in-roamingappdata/896
LolplayerYT
https://forum.fxsound.com/t/it-says-that-i-need-to-verify-the-files-but-i-dont-know-how-to-fix-it/2412
Possible cause(s):
Usually on old versions of Windows (7, XP) with outdated root certificates. If the root certificates are out of date, then there may be problems checking the valid digital signatures of files.
Possible solution(s):
* Update certificates or system;
* Install from the [Microsoft Store](https://apps.microsoft.com/store/detail/fxsound/XP8JK4TBQ03LZ4);
* Solution shared by @bvijay74:
Extract the installer by running fxsound_setup.exe /extract
Once the files are extracted, you can verify the cab file signature by running
signtool verify /pa fxsound1.cab
Then run fxsound.x64.msi on 64 bit systems or fxsound.msi on 32 bit systems, to install FxSound.
_________________________________________________
**4. Installation fails and the error "Invalid digital signature." appears (fxsound1.cab in AppData \ Roaming)**
Description:
"A file that is required cannot be installed because the cabinet file [...]fxsound1.cab has an invalid digital signature. This may indicate that the cabinet file is corrupt."
Reported by:
Forum members Zipper,
https://forum.fxsound.com/t/corrupt-cab/1613
Ayman,
https://forum.fxsound.com/t/error-when-installing-on-windows-7-x86/1923
salvofogliani
https://forum.fxsound.com/t/installation-problem/1915
Possible cause(s):
Usually on old versions of Windows (7, XP) with outdated root certificates. If the root certificates are out of date, then there may be problems checking the valid digital signatures of files.
Possible solution(s):
* Update certificates or system;
* Install from the [Microsoft Store](https://apps.microsoft.com/store/detail/fxsound/XP8JK4TBQ03LZ4);
* Solution shared by @bvijay74:
Extract the installer by running fxsound_setup.exe /extract
Once the files are extracted, you can verify the cab file signature by running
signtool verify /pa fxsound1.cab
Then run fxsound.x64.msi on 64 bit systems or fxsound.msi on 32 bit systems, to install FxSound.
raddy
May 27, 2024, 3:52pm
6
add this to the list of solutions, if you really want to help:
If installing the latest version does not help, check for OS updates. Support for SHA1 (file signature format, including drivers) has been discontinued and certificates are no longer issued.
FxSound uses the current SHA-256 format, so Windows 7 requires updates to SHA-2 (sha-256).
Here is some supporting information:
https://support.microsoft.com/topic/10b58bd9-5ba2-b23d-498b-139ce5c709af
Information from another major developer The Microsoft security updates that support SHA-256 must be inst…
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Sam,C: > Program Files > FxSound LLC > FxSound
