FxSound breaks and loud static plays

OS: Windows 11 Home

So at least once per day this happens, and I have no idea why.
The program normally works fine and without issue and it improves my experience without a doubt. Especially after I bought myself a new PC where I cannot even enhance sound anymore.

But here’s the issue. I could be listening to something. Music, playing a game, watching shows. Then suddenly the only sound that comes out of my headset is a LOUD static, a proper KSHHHHHHHHHHHHHHHHHHHHH.

To fix I have to quit and restart FxSound. Always a real jumpscare when this happens.
Why does this happen and how do I fix this?


1 Like

Good evening frolof,
Honestly, I am as much at a loss as yourself as to why this is happening; but let me start by asking some questions:

  • Does this also happen when the main purple Power button is set to Off?
  • Does this happen with any and all of your audio devices?
  • Why can’t you enhance sound on your PC?

Second thing I’m going to do, is paste a general list of settings I’d like you to check (don’t worry, it won’t take long):

  • In the Help section of FxSound’s Settings menu, check to make sure you have the latest version installed (v1.1.17.0), available from fxsound.com or the Microsoft Store;
  • In the General section of FxSound’s Settings menu, if you don’t need it, please try unticking the box for automatic switching and see if this improves the situation;
  • Make sure your computer has received the latest updates;
  • Try running FxSound as Administrator;
  • In Windows Sound Settings, make sure all your devices match at the same frequency setting, with “24 bit 48000 Hz” being the maximum;
  • In Windows Sound Settings, make sure the FxSound device is set as the Default Device;
  • If this doesn’t work, try setting FxSound as the Default Communications Device;
  • In Windows Sound Settings, disable Exclusive Mode for all devices (Playback ànd Recording);
  • In Windows Sound Settings, disable all Enhancements including Loudness Equalization for all devices (except for FxSound which doesn’t have this tab);
  • In Windows Sound Settings, disable Hardware Acceleration;
  • In Windows Sound Settings, disable all devices you don’t use and/or need, Playback ànd Recording, including the hidden ones;
  • If all else fails, try uninstalling the program, downloading it from a different source, and installing that version.

Another general piece of advice by @vincent I always include:

Also, below is a post from a user who had a similar problem:

And, to conclude, here’s a post by a former regular which could perhaps also be of use to you, especially the advice about looking through the Windows Error log - a screenshot, or even a simple verbal summary of the event, would be very helpful in the effort to troubleshoot it, for example.

So, here are some things you can try, and I hope to hear back from you shortly with your results.
If your problem is solved, please do let me know;
If not, please also let me know, so we can explore other options.