When I try to install FX Sound to my iMac through the Windows Parallel program, I get an error stating, “Oops! There’s an issue with your playback device settings.”
I have attempted to follow the instructions from the other posts with this error. FX Sound does not show under Sound in Device Manager. I attempted the command prompt fix; this did not work for me either. The installation troubleshooting recommendations on the website, when I go the sound settings, FX Sound is not showing there either.
Any help you can give is greatly appreciated!
Thank you for providing clear info, ànd for checking the other threads on the topic first.
Have you tried this fix yet?
It looks like the drivers are not installed.
I have not tried this installation option, so let’s start with the basic questions.
What OS version? Windows…
Have you used alternative methods to install the driver?
The first method is from the software developer, the second method is from Microsoft in Parallels recommendations.
From the discussion
Can't install FxSound after downgrading from Win11 to Win10 [OOPS ERROR]:
Driver Package Installer (DPInst) program?
Actually, two tips regarding command prompts were provided [EDIT: Okay, three, apparently!], and it’s recommended to run them with Administrator privileges enabled.
The first one:
To confirm if FxSound driver is installed correctly, go to the directory %PROGRAMFILES%\FxSound LLC\FxSound\Apps and run this command from command prompt,
The output should be FxSound Audio Enhancer
The second one:
There were known problems about this with Windows 10 Update (see Method 3).
Start → Run → mmsys.cpl
Enable ‘Disabled’ items e.g. FXSound
Uninstall the sound drivers via the Device Manager (without deletion of drivers files). Windows will redetect the sound drivers and enable the missing devices…
Run the command prompt as Administrator:
net localgroup Administrators /add networkservice
net localgroup Administrators /add localservice
We have another user, @Ruth_Millican, with a persistent Oops Error, who could really use your help…
This was Vijay’s reply to my PM containing a link to your thread:
April 3, 2023, 3:34pm
The FxSound Audio Enhancer drivers are written for Intel 32-bit/64-bit CPUs.
Can you please confirm if your macOS is running on Intel CPU or Apple M1/M2 CPU?
I am running a windows parallel program to access windows software. My computer is an apple M1.
@Ruth_Millican What about the other part about how the app works? Were you able to install the drivers?
April 4, 2023, 5:38am
@Ruth_Millican can you please the log file %SystemRoot%\inf\setupapi.dev.log
It will help us diagnose why the driver installation failed