# Update failing with installer not responding

**URL:** <https://forum.fxsound.com/t/update-failing-with-installer-not-responding/6316>\
**Category:** Get Help\
**Created:** [February 23, 2026, 7:31pm UTC](https://forum.fxsound.com/t/update-failing-with-installer-not-responding/6316 "2026-02-23T19:31:27Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![jcarra0826](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/jcarra0826/32/2849_2.png) [@jcarra0826](https://forum.fxsound.com/u/jcarra0826)\
**Post date:** [February 23, 2026, 7:31pm UTC](https://forum.fxsound.com/t/update-failing-with-installer-not-responding/6316/1 "2026-02-23T19:31:27Z")

</div>

When I get notified of an update, I proceed with the process but I get this box displayed that the INSTALLER IS NO LONGER RESPONDING.

---

<div class="post-metadata">

**Author:** ![bvijay](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/bvijay/32/84_2.png) [@bvijay](https://forum.fxsound.com/u/bvijay)\
**Post date:** [February 24, 2026, 6:50pm UTC](https://forum.fxsound.com/t/update-failing-with-installer-not-responding/6316/2 "2026-02-24T18:50:19Z")

</div>

Can you try uninstalling the previous version and then download and install the latest version instead of updating?

---

<div class="post-metadata">

**Author:** ![jcarra0826](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/jcarra0826/32/2849_2.png) [@jcarra0826](https://forum.fxsound.com/u/jcarra0826)\
**Post date:** [February 28, 2026, 5:40pm UTC](https://forum.fxsound.com/t/update-failing-with-installer-not-responding/6316/3 "2026-02-28T17:40:50Z")

</div>

I can’t even uninstall it without the same message about the installer. Tried uninstalling using Windows Control Panel/Programs. WEIRD!

**_JC_**

Someone replied to your post.

> ![](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/bvijay/45/84_2.png "bvijay") | [bvijay](https://forum.fxsound.com/u/bvijay) Lead Audio Engineer  
> February 24 |
> 
> - | - |

Can you try uninstalling the previous version and then download and install the latest version instead of updating?

---

<div class="post-metadata">

**Author:** ![bvijay](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/bvijay/32/84_2.png) [@bvijay](https://forum.fxsound.com/u/bvijay)\
**Post date:** [March 2, 2026, 5:48pm UTC](https://forum.fxsound.com/t/update-failing-with-installer-not-responding/6316/4 "2026-03-02T17:48:19Z")

</div>

[Cannot install a new FX app - Get Help - FxSound](https://forum.fxsound.com/t/cannot-install-a-new-fx-app/1314/18)

[When updatting FxSound, it corrupted itself… Now i can’t open it, uninstall it, nor reinstall it to even attempt to fix the issue… please help! [The file ‘Dfx Install.dll’ is not marked for installation] - Get Help - FxSound](https://forum.fxsound.com/t/when-updatting-fxsound-it-corrupted-itself-now-i-cant-open-it-uninstall-it-nor-reinstall-it-to-even-attempt-to-fix-the-issue-please-help-the-file-dfx-install-dll-is-not-marked-for-installation/5938/4)

[Cannot completely uninstall FxSound - Get Help - FxSound](https://forum.fxsound.com/t/cannot-completely-uninstall-fxsound/2905/12)

@jcarra0826

I have attached some links to previous articles which discuss uninstallation. Please go through them and see if they seem relevant to uninstall the app. I will let you know if I find some solution in the meantime.