# Unwanted muting

**URL:** <https://forum.fxsound.com/t/unwanted-muting/6675>\
**Category:** Get Help\
**Created:** [June 16, 2026, 12:09am UTC](https://forum.fxsound.com/t/unwanted-muting/6675 "2026-06-16T00:09:49Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![peter\_oz](https://avatars.discourse-cdn.com/v4/letter/p/e9bcb4/32.png) [@peter\_oz](https://forum.fxsound.com/u/peter_oz)\
**Post date:** [June 16, 2026, 12:09am UTC](https://forum.fxsound.com/t/unwanted-muting/6675/1 "2026-06-16T00:09:49Z")

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I am very happy with FXSound and really appreciate the difference it makes .. BUT … no matter how many times I mute my speakers, FXSound turns them back on. I mute when I want quiet, when I am on the phone, when I am having conversations, when I go to bed! However, suddenly I will get a notification or an email on the PC and FXSound has turned mute off again, and I hear the DING all over the house. Is there a solution for this?

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**Author:** ![bvijay](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/bvijay/32/84_2.png) [@bvijay](https://forum.fxsound.com/u/bvijay)\
**Post date:** [June 16, 2026, 10:43am UTC](https://forum.fxsound.com/t/unwanted-muting/6675/2 "2026-06-16T10:43:26Z")

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After muting system sound, if the output device in FxSound changes, system sound may get unmuted by FxSound.

Can you tell us the scenario in which you are observing the unmute?

We can look into the fixing the unexpected unmutes.

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**Author:** ![peter\_oz](https://avatars.discourse-cdn.com/v4/letter/p/e9bcb4/32.png) [@peter\_oz](https://forum.fxsound.com/u/peter_oz)\
**Post date:** [June 16, 2026, 11:01am UTC](https://forum.fxsound.com/t/unwanted-muting/6675/3 "2026-06-16T11:01:54Z")

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Hi bvijay,

Thank you so much for replying so quickly; it is much appreciated. No changes to the audio device are being made. Everything is left alone, and within a few minutes the mute is cancelled. I have checked to make sure that FXSound is the selected output in Windows Sound settings and it is. What I have found since I posted is that if I set the output to 1 quite fiddlly to achieve actually, lol) it remains unchanged, even now, hours later, but if I set it to Zero it will be unmuted and set to around 10 or so - more than enough to create a disturbance when quiet is required. I am using Windows 11, and my FXSound is the current, up to date version. I still think that it is a wonderful piece of software, but this issue is disappointing.

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**Author:** ![bvijay](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/bvijay/32/84_2.png) [@bvijay](https://forum.fxsound.com/u/bvijay)\
**Post date:** [June 16, 2026, 3:55pm UTC](https://forum.fxsound.com/t/unwanted-muting/6675/4 "2026-06-16T15:55:39Z")

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Hi @peter_oz

Thank you for your appreciation and support to FxSound.

Ideally, even if audio is completely muted by user in system settings, it should not get unmuted by FxSound.

Do you observe FxSound unmuting with any specific audio device. Can you try built in speaker, external speaker and Bluetooth headphones if possible and identify if the unmute happens with any particular audio device?

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**Author:** ![bvijay](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/bvijay/32/84_2.png) [@bvijay](https://forum.fxsound.com/u/bvijay)\
**Post date:** [July 10, 2026, 6:33pm UTC](https://forum.fxsound.com/t/unwanted-muting/6675/5 "2026-07-10T18:33:35Z")

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Hi @peter_oz

This issue is fixed in the beta version v1.2.10.0. You can try this version.

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**Author:** ![peter\_oz](https://avatars.discourse-cdn.com/v4/letter/p/e9bcb4/32.png) [@peter\_oz](https://forum.fxsound.com/u/peter_oz)\
**Post date:** [July 10, 2026, 10:20pm UTC](https://forum.fxsound.com/t/unwanted-muting/6675/6 "2026-07-10T22:20:12Z")

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Hi,

Thank you very much! I have been dealing with it by setting the volume to 1 instead of zero and that had solved the issue for me, but being able to just hit the mute button again will be far more convenient. I very much appreciate your time and effort!

Peter.
