# Unable to start FXSound

**URL:** <https://forum.fxsound.com/t/unable-to-start-fxsound/2410>\
**Category:** Get Help\
**Created:** [October 20, 2023, 2:04pm UTC](https://forum.fxsound.com/t/unable-to-start-fxsound/2410 "2023-10-20T14:04:17Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![sfleury](https://avatars.discourse-cdn.com/v4/letter/s/e0b2c6/32.png) [@sfleury](https://forum.fxsound.com/u/sfleury)\
**Post date:** [October 20, 2023, 2:04pm UTC](https://forum.fxsound.com/t/unable-to-start-fxsound/2410/1 "2023-10-20T14:04:17Z")

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Hello  
Just installed FX Sound  
But when I start it, I get a message : “Settings file not found”  
I uninstalled and reinstalled several times, but the problem is still there  
Any idea ?  
Thanks  
PS : I use Windows 10 64 bit s

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**Author:** ![doolhoofd](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/doolhoofd/32/1131_2.png) [@doolhoofd](https://forum.fxsound.com/u/doolhoofd)\
**Post date:** [October 20, 2023, 2:33pm UTC](https://forum.fxsound.com/t/unable-to-start-fxsound/2410/2 "2023-10-20T14:33:35Z")

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Hello Serge,  
There’s an open thread on this exact topic where several troubleshooting suggestions have already been made.  
I’ve pasted the link below.  
Let me know if this helps you; you’re at liberty to post your results here, or there, or in both threads.

> [@" Settings file not found! " when trying to launch FxSound](https://forum.fxsound.com/t/settings-file-not-found-when-trying-to-launch-fxsound/1542):
>
> Installing FxSound works fine however, after it’s done installing, opening the app causes the “Settings file not found!” error window to appear and the app to not launch. FxSoundEnhancer (FxSoundPremium) works, but that’s on a limited demo, so I cannot rely on that. Does anyone know how to fix the “Settings file not found!” error? I’m willing to provide more info if needed.

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<div class="post-metadata">

**Author:** ![doolhoofd](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/doolhoofd/32/1131_2.png) [@doolhoofd](https://forum.fxsound.com/u/doolhoofd)\
**Post date:** [October 20, 2023, 2:36pm UTC](https://forum.fxsound.com/t/unable-to-start-fxsound/2410/3 "2023-10-20T14:36:34Z")

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Shared by @justinfoHowto:

[![](https://canada1.discourse-cdn.com/flex030/uploads/fxsound/original/2X/8/8f3f02be5b6999c2e14221b51094bd76a2ee0df6.jpeg "fxsound settings file not found windows 11 fix problems") ](https://www.youtube.com/watch?v=kcK3m4VRZeo)