# Unable to install fxsound 1.15

**URL:** <https://forum.fxsound.com/t/unable-to-install-fxsound-1-15/647>\
**Category:** Get Help\
**Created:** [April 8, 2022, 7:25pm UTC](https://forum.fxsound.com/t/unable-to-install-fxsound-1-15/647 "2022-04-08T19:25:47Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![imh0ll0w](https://avatars.discourse-cdn.com/v4/letter/i/3ec8ea/32.png) [@imh0ll0w](https://forum.fxsound.com/u/imh0ll0w)\
**Post date:** [April 8, 2022, 7:25pm UTC](https://forum.fxsound.com/t/unable-to-install-fxsound-1-15/647/1 "2022-04-08T19:25:47Z")

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i decided to update my old FxSound version to the newest version, but everytime i try to install it i get this error  
 ![554910fb03b95a167a50f12009e06844](https://canada1.discourse-cdn.com/flex030/uploads/fxsound/original/1X/8156121b06764d1bf398c3f3ec48827d900f0e12.png)  
How do i fix this, because so far i haven’t found any other digital equalizer programs that have a clarity slider

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**Author:** ![doolhoofd](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/doolhoofd/32/1131_2.png) [@doolhoofd](https://forum.fxsound.com/u/doolhoofd)\
**Post date:** [April 8, 2022, 8:01pm UTC](https://forum.fxsound.com/t/unable-to-install-fxsound-1-15/647/2 "2022-04-08T20:01:13Z")

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Hell0 h0ll0w,  
I like your username…  
Let me summon the mighty wizard! 💫  
@bvijay: a troubleshoot would be most welcome here.  
Thanks!

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**Author:** ![bvijay](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/bvijay/32/84_2.png) [@bvijay](https://forum.fxsound.com/u/bvijay)\
**Post date:** [April 10, 2022, 2:41am UTC](https://forum.fxsound.com/t/unable-to-install-fxsound-1-15/647/3 "2022-04-10T02:41:15Z")

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You can get the missing file by extracting it from the installer.  
From command prompt in Admin mode,  
run fxsound\_setup.exe /extract   
or fxsound\_setup.exe /extract  
Without the path the files will be extracted in the current folder.  
After extracting the file, you can follow the steps as per the error message, click ok and provide the path to the extracted fxsound.x64.msi

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**Author:** ![doolhoofd](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/doolhoofd/32/1131_2.png) [@doolhoofd](https://forum.fxsound.com/u/doolhoofd)\
**Post date:** [April 10, 2022, 2:07pm UTC](https://forum.fxsound.com/t/unable-to-install-fxsound-1-15/647/4 "2022-04-10T14:07:39Z")

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@imh0ll0w: Please do share your results!

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**Author:** ![PLEASE\_DELETE](https://avatars.discourse-cdn.com/v4/letter/p/dec6dc/32.png) [@PLEASE\_DELETE](https://forum.fxsound.com/u/PLEASE_DELETE)\
**Post date:** [April 22, 2022, 9:09am UTC](https://forum.fxsound.com/t/unable-to-install-fxsound-1-15/647/5 "2022-04-22T09:09:56Z")

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The error message also sounds like he has (accidently?) installed FxSound to a drive which is not available when he tries to start the application; aside a netword drive, which would be very “exotic” for such a case, maybe he selected a now unmounted device like a flash drive or something or re-configured his internal drives somehow (like editing drive letters).

Sinply re-installing the application should fix the issue in that case. Best, install it normally on you C: drive (or whatever drive letter your system drive with Windows itself has).

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**Author:** ![doolhoofd](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/doolhoofd/32/1131_2.png) [@doolhoofd](https://forum.fxsound.com/u/doolhoofd)\
**Post date:** [July 8, 2022, 8:20pm UTC](https://forum.fxsound.com/t/unable-to-install-fxsound-1-15/647/6 "2022-07-08T20:20:08Z")

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