# Surround sound not working after fxsound **URL:** \ **Category:** Get Help\ **Created:** [June 6, 2024, 6:20pm UTC](https://forum.fxsound.com/t/surround-sound-not-working-after-fxsound/3174 "2024-06-06T18:20:06Z")\ **Posts on this page:** 1\ **Showing post:** 2
**Author:** ![doolhoofd](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/doolhoofd/32/1131_2.png) [@doolhoofd](https://forum.fxsound.com/u/doolhoofd)\ **Post date:** [June 6, 2024, 8:43pm UTC](https://forum.fxsound.com/t/surround-sound-not-working-after-fxsound/3174/2 "2024-06-06T20:43:08Z")
Hi cognizant, Sorry to have to say it, but we are aware that combining FxSound with Surround Sound is a known issue, for which many threads have already been created on the forum, but, regrettably, no one-size-fits-all solution has been found so far. You can find threads on the topic by typing the search term “Surround Sound” into the search box in the top right corner. For example, @Milincho reported problems with Razer Kraken V3 Pro headphones about a year ago in [this thread](https://forum.fxsound.com/t/fxsound-ruins-thx-spatial/2009), and if you scroll a bit, there’s a reply from FxSound’s owner @james further down. One possible solution (or perhaps workaround would be a better term) in this case, would be to disable the FxSound Speakers device in Sound Settings while you are using 7.1, and to re-enable it while you are using other devices. Apart from the “Oops!” pop-up, which you can safely ignore, this should have no harmful consequences. Some standard tips from the troubleshooting list are also worth applying either way, like trying different frequency settings for your devices, and disabling Exclusive Mode, Hardware Acceleration, and Enhancements, for example. I’ve added a link to some info on supported devices, bit depths and sampling rates shared by FxSound’s lead engineer below. > > > Various difficulties attempting to combine FxSound with Surround Sound setups an…d technologies (such as 5.1 setups, 7.1 setups, Dolby, THX, etc.) keep getting reported on the forum. > FxSound was made with stereo setups in mind, and, as such, there are no explicit options to configure separate speakers within the UI or the Settings. > There is a three-part option available within FxSound’s “Configure Speakers” dialog box in Sound Settings: to set the device up as either stereo, 5.1, or 7.1 - but results vary, and while changing the configuration works for some, it just as often fails to work for others. > It also seems worth mentioning that several forum members have found different makeshift and sometimes counter-intuitive solutions for their particular problems, like switching to Mono, or setting the default frequency format to 24/96. > [@FxSound: Does it go higher than 24 bit 48,000 khz?](https://forum.fxsound.com/t/fxsound-does-it-go-higher-than-24-bit-48-000-khz/273/15): > > Some additional info provided by @bvijay: --- _[View the full topic](https://forum.fxsound.com/t/surround-sound-not-working-after-fxsound/3174)._