# Sound Level Difference **URL:** \ **Category:** Get Help\ **Created:** [August 1, 2023, 7:19am UTC](https://forum.fxsound.com/t/sound-level-difference/2116 "2023-08-01T07:19:13Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![XxGhostChaosxX](https://avatars.discourse-cdn.com/v4/letter/x/b19c9b/32.png) [@XxGhostChaosxX](https://forum.fxsound.com/u/XxGhostChaosxX)\ **Post date:** [August 1, 2023, 7:19am UTC](https://forum.fxsound.com/t/sound-level-difference/2116/1 "2023-08-01T07:19:13Z")
I am having some trouble with my audio as it changes depending in I have my Windows 10 sound settings on or not. It seems to go to normal when I have either the Windows 10 Sound window open or if I check the “Recording” where it show my microphone on. Does anybody have any advice to help me with this issue? Thank you for your time and have a bless day! ---
**Author:** ![doolhoofd](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/doolhoofd/32/1131_2.png) [@doolhoofd](https://forum.fxsound.com/u/doolhoofd)\ **Post date:** [August 1, 2023, 1:38pm UTC](https://forum.fxsound.com/t/sound-level-difference/2116/2 "2023-08-01T13:38:47Z")
Good afternoon Ryan, My first guess would be that there is probably a problem with one or several of your sound devices. So I would advise you to find and solve that problem. In any case, since the tips mentioned are all harmless, this is a quick copy-paste of my standard list of settings I usually recommend checking first. - Make sure your computer, Windows and sound devices have received all the latest updates; - Try completely removing and then re-adding the problematic sound device(s); - Try browsing their manufacturer’s website to find and download software built specifically for your devices; - In the General section of FxSound’s Settings menu, try changing the setting for automatic switching; - Try [running FxSound as Administrator](https://www.itpro.com/software/367829/how-to-make-programs-always-run-as-admin-on-windows); - In the Windows Sound Settings menu, make sure all your devices match at the same setting, with “24 bit 48000 Hz” being the maximum supported by FxSound; - In Windows Sound Settings, make sure the FxSound device is set as the Default Device; - If this doesn’t improve anything, try setting FxSound as the Default Communications Device; - In Windows Sound Settings, disable all Enhancements including Loudness Equalization for all devices; - In Windows Sound Settings, disable Exclusive Mode for all devices; - In Windows Sound Settings, disable Hardware Acceleration for all devices supporting this option (can usually be found in the Advanced tab); - In Windows Sound Settings, disable all the devices you don’t need, including the hidden ones; - Try downloading the program from a different source and installing that version instead (if you’ve downloaded from [fxsound.com](https://fxsound.com/), try downloading from the [Microsoft Store](https://apps.microsoft.com/store/detail/fxsound/XP8JK4TBQ03LZ4) and vice versa); - Since the FxSound driver can be removed with relative impunity, try performing a [manual driver uninstall](https://forum.fxsound.com/t/echo-due-to-fx-and-the-original-playback-device-playing-at-the-same-time/2112/2); - Try uninstalling with [specialized full uninstaller software](https://www.techradar.com/best/best-free-software-uninstallers) (not an obligation and more of a last-resort option). Let me know if this helps. ---
**Author:** ![XxGhostChaosxX](https://avatars.discourse-cdn.com/v4/letter/x/b19c9b/32.png) [@XxGhostChaosxX](https://forum.fxsound.com/u/XxGhostChaosxX)\ **Post date:** [August 2, 2023, 2:55am UTC](https://forum.fxsound.com/t/sound-level-difference/2116/3 "2023-08-02T02:55:21Z")
I got resolved. It was a lot of deep level of going through my computer. Apparently the Dolby Audio was on which decreased the quality of FxSound’s software. It was just weird that anytime I was on the sound settings for Windows 10 or on the microphone screen next to the Playback tab, FxSound would work. ---
**Author:** ![doolhoofd](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/doolhoofd/32/1131_2.png) [@doolhoofd](https://forum.fxsound.com/u/doolhoofd)\ **Post date:** [August 2, 2023, 1:08pm UTC](https://forum.fxsound.com/t/sound-level-difference/2116/4 "2023-08-02T13:08:25Z")
Glad to hear that. 👍