# Sometimes it recognizes Bluetooth headsets and sometimes it doesn't. How does fxsound always recognize Bluetooth headsets **URL:** \ **Category:** Get Help\ **Tags:** bug-fixed\ **Created:** [April 23, 2023, 12:16pm UTC](https://forum.fxsound.com/t/sometimes-it-recognizes-bluetooth-headsets-and-sometimes-it-doesnt-how-does-fxsound-always-recognize-bluetooth-headsets/1852 "2023-04-23T12:16:28Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![1090184523](https://avatars.discourse-cdn.com/v4/letter/1/b38774/32.png) [@1090184523](https://forum.fxsound.com/u/1090184523)\ **Post date:** [April 23, 2023, 12:16pm UTC](https://forum.fxsound.com/t/sometimes-it-recognizes-bluetooth-headsets-and-sometimes-it-doesnt-how-does-fxsound-always-recognize-bluetooth-headsets/1852/1 "2023-04-23T12:16:28Z")
Sometimes it recognizes Bluetooth headsets and sometimes it doesn’t. How does fxsound always recognize Bluetooth headsets ---
**Author:** ![doolhoofd](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/doolhoofd/32/1131_2.png) [@doolhoofd](https://forum.fxsound.com/u/doolhoofd)\ **Post date:** [April 23, 2023, 1:31pm UTC](https://forum.fxsound.com/t/sometimes-it-recognizes-bluetooth-headsets-and-sometimes-it-doesnt-how-does-fxsound-always-recognize-bluetooth-headsets/1852/2 "2023-04-23T13:31:13Z")
Hi wedqe, Welcome to the forum. Here’s a quick link containing my basic list of settings to check first, which did actually solve the problem in that case. So please go through those steps first, and post back with your results. And if the problem persists, I’ll call in some help. > [@My Headphones dont appear as source o Music. Oh God Why?](https://forum.fxsound.com/t/my-headphones-dont-appear-as-source-o-music-oh-god-why/1730/2): > > Hi, Welcome to the forum. So: Are you using your headphones through Bluetooth, or are you plugging them in? If through Bluetooth: have you tried removing and recoupling the device? Also, here’s a list of other things I generally recommend checking first: Make sure you have the latest version installed from [fxsound.com](http://fxsound.com); Try running FxSound as Administrator; In Windows Sound Settings, make sure all your devices match at the setting “24 bit 48000 Hz” (max); In Windows Sound Settings, make s… ---
**Author:** ![doolhoofd](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/doolhoofd/32/1131_2.png) [@doolhoofd](https://forum.fxsound.com/u/doolhoofd)\ **Post date:** [April 23, 2023, 2:02pm UTC](https://forum.fxsound.com/t/sometimes-it-recognizes-bluetooth-headsets-and-sometimes-it-doesnt-how-does-fxsound-always-recognize-bluetooth-headsets/1852/3 "2023-04-23T14:02:57Z")
Perhaps you could also try updating the drivers of the device that doesn’t connect - but, please be aware, this usually carries some risks, so you’ll be doing this at your own peril. You can update drivers through Windows Update, or in Device Manager by going to the “Sound, Video and Game Controllers” tab, right-clicking on the device, selecting “Update driver,” and letting your machine search for driver updates automatically. If the results are disappointing, you can roll back the driver through Device Manager, in the device’s Properties tab. Here’s the how-to on the update process: > **[How to Update Audio Drivers on Windows](https://www.howtogeek.com/850821/how-to-update-audio-drivers-on-windows/)** > > You can fix your various sound issues and possibly get general audio enhancements by updating your audio drivers. You can do this using Device Manager, Windows Update, and your audio card maker’s website. We’ll show you how to do this on your Windows... And here’s the how-to on the roll-back process: > **[How to Roll Back a Driver in Windows](https://www.lifewire.com/how-to-roll-back-a-driver-in-windows-2619217)** > > Here's how to roll back a driver in Windows 11, 10, 8, etc. Reverse a driver update with a roll-back, quickly reverting to the previous version.