# Problem alt+e **URL:** \ **Category:** Get Help\ **Created:** [September 25, 2023, 9:01am UTC](https://forum.fxsound.com/t/problem-alt-e/2316 "2023-09-25T09:01:18Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![marek](https://avatars.discourse-cdn.com/v4/letter/m/b2d939/32.png) [@marek](https://forum.fxsound.com/u/marek)\ **Post date:** [September 25, 2023, 9:01am UTC](https://forum.fxsound.com/t/problem-alt-e/2316/1 "2023-09-25T09:01:18Z")
Hi problem is program right alt+e ---
**Author:** ![raddy](https://avatars.discourse-cdn.com/v4/letter/r/e0b2c6/32.png) [@raddy](https://forum.fxsound.com/u/raddy)\ **Post date:** [September 25, 2023, 9:51am UTC](https://forum.fxsound.com/t/problem-alt-e/2316/2 "2023-09-25T09:51:14Z")
> [@marek](#): > > problem is program right alt+e You can use Alt+Ctrl+symbol or Alt+Shift+symbol combination for shortcut. ---
**Author:** ![doolhoofd](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/doolhoofd/32/1131_2.png) [@doolhoofd](https://forum.fxsound.com/u/doolhoofd)\ **Post date:** [September 25, 2023, 2:54pm UTC](https://forum.fxsound.com/t/problem-alt-e/2316/3 "2023-09-25T14:54:35Z")
> [@marek](#): > > Hi problem is program right alt+e Hi marek, Could you please explain the problem you’re experiencing a bit more detailed? If it concerns the newly-added functionality to customize shortcuts, then @raddy beat me to it: you can now use Ctrl + Alt or Ctrl + Shift combined with numbers 0-9 or letters A-Z to set your desired hotkeys in the newest version, [v1.1.20.0](https://www.dropbox.com/scl/fi/zvyq13igjfwe8ffc20irm/fxsound_setup.exe?rlkey=ni6rbadrjchpj3h7icsc82bhb&dl=1). ---
**Author:** ![marek](https://avatars.discourse-cdn.com/v4/letter/m/b2d939/32.png) [@marek](https://forum.fxsound.com/u/marek)\ **Post date:** [September 25, 2023, 5:44pm UTC](https://forum.fxsound.com/t/problem-alt-e/2316/4 "2023-09-25T17:44:10Z")
Hi, in Polish alt+e =ę, the program shuts down and goes crazy, it is impossible to turn it back on. So I had to disable the keyboard shortcuts in the settings and now everything is ok. W dniu 2023-09-25 17:04:48 użytkownik doolhoofd via FxSound [notifications@fxsound.discoursemail.com](mailto:notifications@fxsound.discoursemail.com) napisał: ---
**Author:** ![doolhoofd](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/doolhoofd/32/1131_2.png) [@doolhoofd](https://forum.fxsound.com/u/doolhoofd)\ **Post date:** [September 25, 2023, 5:57pm UTC](https://forum.fxsound.com/t/problem-alt-e/2316/5 "2023-09-25T17:57:23Z")
Glad to hear everyting is okay, but as mentioned above, you can choose any letter or number you want, which should make it completely safe for you to use the shortcuts nonetheless. ---
**Author:** ![Oemer](https://avatars.discourse-cdn.com/v4/letter/o/3bc359/32.png) [@Oemer](https://forum.fxsound.com/u/Oemer)\ **Post date:** [September 28, 2023, 11:47am UTC](https://forum.fxsound.com/t/problem-alt-e/2316/6 "2023-09-28T11:47:26Z")
ctrl+alt+q 's mail symbol shortcut please change th’s shortcut/ ---
**Author:** ![doolhoofd](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/doolhoofd/32/1131_2.png) [@doolhoofd](https://forum.fxsound.com/u/doolhoofd)\ **Post date:** [September 28, 2023, 12:34pm UTC](https://forum.fxsound.com/t/problem-alt-e/2316/7 "2023-09-28T12:34:17Z")
@Oemer: As mentioned above, you can customise the shortcuts any way you want with the latest version… ---
**Author:** ![Oemer](https://avatars.discourse-cdn.com/v4/letter/o/3bc359/32.png) [@Oemer](https://forum.fxsound.com/u/Oemer)\ **Post date:** [September 29, 2023, 4:41am UTC](https://forum.fxsound.com/t/problem-alt-e/2316/8 "2023-09-29T04:41:09Z")
> [@doolhoofd](#): > > Could you please explain the problem you’re experiencing a bit more detailed? > If it concerns the newly-added functionality to customize shortcuts, then @raddy beat me to it: you can now use Ctrl + Alt or Ctrl + Shift combined with numbers 0-9 or letters A-Z to set your desired hotkeys in the newest version, [v1.1.20.0](https://www.dropbox.com/scl/fi/zvyq13igjfwe8ffc20irm/fxsound_setup.exe?rlkey=ni6rbadrjchpj3h7icsc82bhb&dl=1). I cannot change the shortcut keys, the program does not allow it. v 1.1.20.0 ---
**Author:** ![raddy](https://avatars.discourse-cdn.com/v4/letter/r/e0b2c6/32.png) [@raddy](https://forum.fxsound.com/u/raddy)\ **Post date:** [September 29, 2023, 7:26am UTC](https://forum.fxsound.com/t/problem-alt-e/2316/9 "2023-09-29T07:26:32Z")
> [@Oemer](#): > > I cannot change the shortcut keys, the program does not allow it. v 1.1.20.0 You can’t change Ctrl+Alt+Q on Ctrl+Alt+3 (for example)? ---
**Author:** ![hockeybrez](https://avatars.discourse-cdn.com/v4/letter/h/d26b3c/32.png) [@hockeybrez](https://forum.fxsound.com/u/hockeybrez)\ **Post date:** [September 29, 2023, 10:15am UTC](https://forum.fxsound.com/t/problem-alt-e/2316/10 "2023-09-29T10:15:31Z")
I have a similar problem, AltGr + E is often used for the € (euro) symbol on some keyboard layouts. ---
**Author:** ![doolhoofd](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/doolhoofd/32/1131_2.png) [@doolhoofd](https://forum.fxsound.com/u/doolhoofd)\ **Post date:** [September 29, 2023, 1:41pm UTC](https://forum.fxsound.com/t/problem-alt-e/2316/11 "2023-09-29T13:41:57Z")
> [@Oemer](#): > > I cannot change the shortcut keys, the program does not allow it. v 1.1.20.0 Okay. Could you perhaps share a screenshot of what this problem looks like on your user interface? ---
**Author:** ![doolhoofd](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/doolhoofd/32/1131_2.png) [@doolhoofd](https://forum.fxsound.com/u/doolhoofd)\ **Post date:** [September 29, 2023, 2:23pm UTC](https://forum.fxsound.com/t/problem-alt-e/2316/12 "2023-09-29T14:23:45Z")
> [@hockeybrez](#): > > I have a similar problem, AltGr + E is often used for the € (euro) symbol on some keyboard layouts. Are you running v1.1.20.0 (which introduced customizable shortcuts)? And if you are indeed experiencing this issue with v1.1.20.0, then could you please also share a screenshot? Because blindly troubleshooting issues like these, is simply not possible. ---
**Author:** ![hockeybrez](https://avatars.discourse-cdn.com/v4/letter/h/d26b3c/32.png) [@hockeybrez](https://forum.fxsound.com/u/hockeybrez)\ **Post date:** [October 5, 2023, 10:54am UTC](https://forum.fxsound.com/t/problem-alt-e/2316/13 "2023-10-05T10:54:15Z")
I have the newest version installed a few days ago. I cannot really provide a screenshot, but in essence pressing right Alt + E toggles between bringing out the fxSound window and minimizing it. I hope it was clear, but if important, i mean i can film with OBS ---
**Author:** ![doolhoofd](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/doolhoofd/32/1131_2.png) [@doolhoofd](https://forum.fxsound.com/u/doolhoofd)\ **Post date:** [October 5, 2023, 12:56pm UTC](https://forum.fxsound.com/t/problem-alt-e/2316/14 "2023-10-05T12:56:14Z")
@hockeybrez: ![image](https://canada1.discourse-cdn.com/flex030/uploads/fxsound/original/2X/0/0c0893c1929f95123433c2944368e95171933747.png) In the above image, you can see that Ctrl + Alt + E is set as the default shortcut to open or close FxSound. This key combination can be changed to any other combination you choose, by clicking the box, and then forming the new desired key combination. However, if I’m understanding you correctly, the problem isn’t with Ctrl + Alt + E, but with (right) Alt + E? I have a European keyboard, which includes the Euro sign underneath the letter E, and have tried to replicate the issue, but Alt + E has no effect on either opening and closing FxSound or forming the Euro sign. To form the Euro sign, Ctrl + Alt + E is required; and, as mentioned before, the shortcuts are now completely customizable, so you can simply set a different key combination to control opening and closing FxSound (or disable the shortcuts entirely). Please let me know if this answers your question or not. ---
**Author:** ![hockeybrez](https://avatars.discourse-cdn.com/v4/letter/h/d26b3c/32.png) [@hockeybrez](https://forum.fxsound.com/u/hockeybrez)\ **Post date:** [October 5, 2023, 2:30pm UTC](https://forum.fxsound.com/t/problem-alt-e/2316/15 "2023-10-05T14:30:49Z")
Hi! So, only today have I learned from you that Ctrl+Alt+E gives the Euro symbol as well. Used nohboard to show keypresses. Turns out right alt on the Serbian key is AltGr which is also interpreted as Ctrl+Alt (only realized looking at the nohboard footage). In any case, both lead to € symbol (and to write it in this post, I had to Task Manager → kill process fxSound) Here is the video showcasing this: [![](https://canada1.discourse-cdn.com/flex030/uploads/fxsound/original/2X/b/b26b841ee759f84c0268b88a5a7337030dea8778.jpeg "Alt + E demo") ](https://www.youtube.com/watch?v=if9zO3TlBys) Idk why the beginning the video glitched out and looks green, but hopefully it doesn’t detract from the main point. ---
**Author:** ![doolhoofd](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/doolhoofd/32/1131_2.png) [@doolhoofd](https://forum.fxsound.com/u/doolhoofd)\ **Post date:** [October 5, 2023, 2:44pm UTC](https://forum.fxsound.com/t/problem-alt-e/2316/16 "2023-10-05T14:44:59Z")
Thank you for creating that demo. The fact that the box to activate the shortcuts is greyed out, is probably due to your keyboard layout - am I right in noticing that in the very beginning of the video, before you changed the keyboard layout to Serbian, the box to activate the shortcuts was indeed available? So, perhaps selecting a very similar, but slightly different keyboard layout that also works for you, could perhaps solve the issue? ---
**Author:** ![raddy](https://avatars.discourse-cdn.com/v4/letter/r/e0b2c6/32.png) [@raddy](https://forum.fxsound.com/u/raddy)\ **Post date:** [October 5, 2023, 5:14pm UTC](https://forum.fxsound.com/t/problem-alt-e/2316/17 "2023-10-05T17:14:27Z")
> [@hockeybrez](#): > > Here is the video showcasing this: Maybe you need admin rights for disable this option? ---
**Author:** ![doolhoofd](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/doolhoofd/32/1131_2.png) [@doolhoofd](https://forum.fxsound.com/u/doolhoofd)\ **Post date:** [October 6, 2023, 11:11am UTC](https://forum.fxsound.com/t/problem-alt-e/2316/18 "2023-10-06T11:11:46Z")
Also, I remember @Antman mentioning the existence of hotkey managers, which allow you to customize your keyboard settings… ---
**Author:** ![hockeybrez](https://avatars.discourse-cdn.com/v4/letter/h/d26b3c/32.png) [@hockeybrez](https://forum.fxsound.com/u/hockeybrez)\ **Post date:** [October 6, 2023, 12:06pm UTC](https://forum.fxsound.com/t/problem-alt-e/2316/19 "2023-10-06T12:06:03Z")
The available shortcuts you saw were from your screenshot in this forum, not from my window. Here is an attached screenshot of it being disabled on the English keyboard layout as well: ![image](https://canada1.discourse-cdn.com/flex030/uploads/fxsound/original/2X/9/9e6a197aa82a2aea2d10eeba0e77112372844dcb.png) Would these hotkey managers be able to override fxSound’s shortcuts? Which ones do you recommend? Also @raddy I have admin rights on this user. I have also ran the fxSound as an Administrator, and it still behaves the same. ---
**Author:** ![doolhoofd](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/doolhoofd/32/1131_2.png) [@doolhoofd](https://forum.fxsound.com/u/doolhoofd)\ **Post date:** [October 6, 2023, 12:15pm UTC](https://forum.fxsound.com/t/problem-alt-e/2316/20 "2023-10-06T12:15:49Z")
The screenshot appears to be from an earlier version, not v1.1.20.0, since the shortcuts menu is outdated. I personally have zero experience with hotkey managers; one of our most helpful forum regulars simply gave the advice to perform a search for them. [Next page](https://forum.fxsound.com/t/problem-alt-e/2316.md?page=2)