# Please help key do not functions

**URL:** <https://forum.fxsound.com/t/please-help-key-do-not-functions/2783>\
**Category:** Get Help\
**Created:** [February 16, 2024, 1:21pm UTC](https://forum.fxsound.com/t/please-help-key-do-not-functions/2783 "2024-02-16T13:21:18Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![traupe](https://avatars.discourse-cdn.com/v4/letter/t/c37758/32.png) [@traupe](https://forum.fxsound.com/u/traupe)\
**Post date:** [February 16, 2024, 1:21pm UTC](https://forum.fxsound.com/t/please-help-key-do-not-functions/2783/1 "2024-02-16T13:21:18Z")

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Sorry for my english but I am from Austria  
If I installed FX Sound the key @ dont funktions I can not write an e-mail. and I have to  
uninstall fx the the key @ funktions if its possible answer in german  
iIf I presss the key @ and i have installed fx opens/close

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**Author:** ![doolhoofd](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/doolhoofd/32/1131_2.png) [@doolhoofd](https://forum.fxsound.com/u/doolhoofd)\
**Post date:** [February 16, 2024, 1:30pm UTC](https://forum.fxsound.com/t/please-help-key-do-not-functions/2783/2 "2024-02-16T13:30:39Z")

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Hallo,  
Dies ist ein bekanntes Problem und die Lösung wurde gefunden und wird bald umgesetzt.  
Sie können auch die Tastaturkürzel im Menü „Einstellungen“ anpassen oder deaktivieren:

 ![image](https://canada1.discourse-cdn.com/flex030/uploads/fxsound/original/2X/0/0c0893c1929f95123433c2944368e95171933747.png)

> <https://github.com/fxsound2/fxsound-app/issues/53>
>
> Forum member mumpi noted that on German/Austrian/Swiss keyboard layouts, the sta…ndard Ctrl+Alt+Q shortcut to toggle FxSound On/Off conflicts with the creation of the "@" symbol; and also proposed several possible solutions:
> 
> \- Change the key combination for shortcuts: "You can go to CTRL+SHIFT or ALT-SHIFT as default, which does not default to characters on standard layouts."
> \- Have the shortcuts disabled by default on first launch;
> \- Display a warning pop-up on first launch to notify users of the conflict.
> 
> Sources:
> https://forum.fxsound.com/t/new-shortcuts/2551/6/
> https://forum.fxsound.com/t/new-shortcuts/2551/8/

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**Author:** ![doolhoofd](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/doolhoofd/32/1131_2.png) [@doolhoofd](https://forum.fxsound.com/u/doolhoofd)\
**Post date:** [February 16, 2024, 10:49pm UTC](https://forum.fxsound.com/t/please-help-key-do-not-functions/2783/3 "2024-02-16T22:49:07Z")

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> [@traupe](#):
>
> if its possible answer in german

Letztlich geht es nur darum, wer von uns sich die Mühe macht, eine [Übersetzungsseite](https://translate.google.com/) aufzurufen, nicht wahr?

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**Author:** ![Aryan](https://avatars.discourse-cdn.com/v4/letter/a/d78d45/32.png) [@Aryan](https://forum.fxsound.com/u/Aryan)\
**Post date:** [February 19, 2024, 1:27pm UTC](https://forum.fxsound.com/t/please-help-key-do-not-functions/2783/4 "2024-02-19T13:27:40Z")

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Hey, @doolhoofd can you speak german fluently? lol