# Options Greyed Out

**URL:** <https://forum.fxsound.com/t/options-greyed-out/51>\
**Category:** Get Help\
**Created:** [January 17, 2022, 7:45pm UTC](https://forum.fxsound.com/t/options-greyed-out/51 "2022-01-17T19:45:47Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![harryhig](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/harryhig/32/14_2.png) [@harryhig](https://forum.fxsound.com/u/harryhig)\
**Post date:** [January 17, 2022, 7:45pm UTC](https://forum.fxsound.com/t/options-greyed-out/51/1 "2022-01-17T19:45:47Z")

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If FXSound is supposed to be free and unhindered, why are the following options greyed out (I just installed the new version per the email received today):

- Overwrite Existing Preset
- Rename Preset
- Delete Preset
- Export Presets
- Import Presets

Please help!

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**Author:** ![james](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/james/32/2294_2.png) [@james](https://forum.fxsound.com/u/james)\
**Post date:** [January 19, 2022, 4:56pm UTC](https://forum.fxsound.com/t/options-greyed-out/51/2 "2022-01-19T16:56:02Z")

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Weird… can you try opening the settings in the FxSound app and going to the Help section and checking which version number you have? You’ll want to make sure you’re on version 1.1.13.0 or later.

> **[Download FxSound - Boost Your Sound On Windows](https://www.fxsound.com/download)**
>
> Download the new FxSound for free. The best sound booster for Windows. We also have download links to DFX and FxSound Premium.

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**Author:** ![harryhig](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/harryhig/32/14_2.png) [@harryhig](https://forum.fxsound.com/u/harryhig)\
**Post date:** [January 19, 2022, 5:16pm UTC](https://forum.fxsound.com/t/options-greyed-out/51/3 "2022-01-19T17:16:27Z")

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I reinstalled the app and import/export is enabled now.

Check out my book:  
There’s a Pooker on My Pillow  
[harryhig.com/pooker](http://harryhig.com/pooker)

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**Author:** ![james](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/james/32/2294_2.png) [@james](https://forum.fxsound.com/u/james)\
**Post date:** [January 31, 2022, 7:04pm UTC](https://forum.fxsound.com/t/options-greyed-out/51/4 "2022-01-31T19:04:39Z")

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