# Oops there's an issue with your playback device settings \[OOPS ERROR\] **URL:** \ **Category:** Get Help\ **Tags:** verified-bug\ **Created:** [March 25, 2022, 6:48pm UTC](https://forum.fxsound.com/t/oops-theres-an-issue-with-your-playback-device-settings-oops-error/553 "2022-03-25T18:48:53Z")\ **Posts on this page:** 20\ **Page:** 2
**Author:** ![York\_Gonzalez](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/york_gonzalez/32/745_2.png) [@York\_Gonzalez](https://forum.fxsound.com/u/York_Gonzalez)\ **Post date:** [December 7, 2022, 10:00pm UTC](https://forum.fxsound.com/t/oops-theres-an-issue-with-your-playback-device-settings-oops-error/553/23 "2022-12-07T22:00:58Z")
Good afternoon Estimated colleagues I share the information of the log requested by the partner “Bvijay” When the installation is carried out, FXSound’s virtual component is not installed in Device Manager and neither Fxsound Speaker is not present in panel control-\> Sounds In the log history it is possible to see that I have reinstated it several times but continues to present error I am attentive to your support, thank you [Device Install Log] OS Version = 10.0.19045 Service Pack = 0.0 Suite = 0x0100 ProductType = 1 Architecture = amd64 [BeginLog] [Boot Session: 2022/12/07 16:15:02.500] > > > [Delete Device - SWD\ASWWIREGUARD{41766173-7453-6F66-7477-617265415357}] > > > Section start 2022/12/07 16:27:50.246 > > > cmd: “C:\Program Files\Avast Software\SecureLine VPN\WireGuard\wireguardtun.exe” connect -endpoint\_ip 5.62.49.18 -endpoint\_port 41194 -endpoint\_pub\_key ucSeTYidvNfjj5QspnjZNlUdXJlfiKYws2C2fTub0Gk= -allowed\_ips “0.0.0.0/0, ::/0” -keepalive 90 -iface\_priv\_key “C:\ProgramData\Avast Software\SecureLine VPN\SecureLine\auth.wireguard” -iface\_addr 100.126.10.30/32 -adapter\_name “SecureLine WireGuard” -adapter\_desc “Avast SecureLine WireGuard Adapter” -dns 100.126.0.1 -shutdown\_event “Global\AvastVpnShutdownEvent” > > > \<\<\< Section end 2022/12/07 16:27:50.252 > > > \<\<\< [Exit status: SUCCESS] > > > [Delete Device - SWD\ASWWIREGUARD{41766173-7453-6F66-7477-617265415357}] > > > Section start 2022/12/07 16:27:58.012 > > > cmd: “C:\Program Files\Avast Software\SecureLine VPN\WireGuard\wireguardtun.exe” connect -endpoint\_ip 5.62.49.18 -endpoint\_port 41194 -endpoint\_pub\_key ucSeTYidvNfjj5QspnjZNlUdXJlfiKYws2C2fTub0Gk= -allowed\_ips “0.0.0.0/0, ::/0” -keepalive 90 -iface\_priv\_key “C:\ProgramData\Avast Software\SecureLine VPN\SecureLine\auth.wireguard” -iface\_addr 100.126.10.30/32 -adapter\_name “SecureLine WireGuard” -adapter\_desc “Avast SecureLine WireGuard Adapter” -dns 100.126.0.1 -shutdown\_event “Global\AvastVpnShutdownEvent” > > > ! dvi: Query-and-Remove failed: 0x05: CR\_INVALID\_DEVNODE. > > > \<\<\< Section end 2022/12/07 16:27:58.059 > > > \<\<\< [Exit status: SUCCESS] > > > [Device Install (UpdateDriverForPlugAndPlayDevices) - Root\FXVAD] > > > Section start 2022/12/07 16:28:37.991 > > > cmd: “C:\Program Files\FxSound LLC\FxSound\Drivers\win10\x64\fxdevcon64.exe” install “C:\Program Files\FxSound LLC\FxSound\Drivers\win10\x64\fxvad.inf” > > > ndv: INF path: C:\Program Files\FxSound LLC\FxSound\Drivers\win10\x64\fxvad.inf > > > ndv: Install flags: 0x00000001 > > > ndv: {Update Device Driver - ROOT\MEDIA\0000} > > > ndv: Search options: 0x00000080 > > > ndv: Searching single INF ‘C:\Program Files\FxSound LLC\FxSound\Drivers\win10\x64\fxvad.inf’ > > > dvi: {Build Driver List} 16:28:37.991 > > > dvi: Searching for hardware ID(s): > > > dvi: root\fxvad > > > dvi: Created Driver Node: > > > dvi: HardwareID - Root\FXVAD > > > dvi: InfName - c:\program files\fxsound llc\fxsound\drivers\win10\x64\fxvad.inf > > > dvi: DevDesc - FxSound Audio Enhancer > > > dvi: Section - DFX\_Device.NT > > > dvi: Rank - 0x00ff0000 > > > dvi: Signer Score - WHQL > > > dvi: DrvDate - 03/17/2021 > > > dvi: Version - 14.1.0.0 > > > dvi: {Build Driver List - exit(0x00000000)} 16:28:37.991 > > > dvi: {DIF\_SELECTBESTCOMPATDRV} 16:28:37.991 > > > dvi: Default installer: Enter 16:28:38.007 > > > dvi: {Select Best Driver} > > > dvi: Class GUID of device changed to: {4d36e96c-e325-11ce-bfc1-08002be10318}. > > > dvi: Selected Driver: > > > dvi: Description - FxSound Audio Enhancer > > > dvi: InfFile - c:\program files\fxsound llc\fxsound\drivers\win10\x64\fxvad.inf > > > dvi: Section - DFX\_Device > > > dvi: {Select Best Driver - exit(0x00000000)} > > > dvi: Default installer: Exit > > > dvi: {DIF\_SELECTBESTCOMPATDRV - exit(0x00000000)} 16:28:38.007 > > > ndv: Force Installing Driver: > > > ndv: Inf Name - fxvad.inf > > > ndv: Driver Date - 03/17/2021 > > > ndv: Driver Version - 14.1.0.0 > > > ndv: Driver package ‘C:\Windows\System32\DriverStore\FileRepository\fxvad.inf\_amd64\_a75d87b3871a94a9\fxvad.inf’ is already imported. > > > sto: {Setup Import Driver Package: c:\program files\fxsound llc\fxsound\drivers\win10\x64\fxvad.inf} 16:28:38.007 > > > sto: Driver package already imported as ‘oem22.inf’. > > > sto: {Setup Import Driver Package - exit (0x00000000)} 16:28:38.007 > > > dvi: Searching for hardware ID(s): > > > dvi: root\fxvad > > > dvi: Class GUID of device changed to: {4d36e96c-e325-11ce-bfc1-08002be10318}. > > > ump: {Plug and Play Service: Device Install for ROOT\MEDIA\0000} > > > !!! dvi: Specified driver path ‘C:\Windows\INF\oem22.inf’ is invalid. Err = 0x00000002 > > > ump: {Plug and Play Service: Device Install exit(00000002)} > > > !!! ndv: Device install failed for device. > > > !!! ndv: Error 2: The system cannot find the file specified. > > > ndv: Installing NULL driver. > > > ump: {Plug and Play Service: Device Install for ROOT\MEDIA\0000} > > > ! dvi: Installing NULL driver! > > > dvi: {Core Device Install} 16:28:38.085 > > > dvi: {Configure Device - ROOT\MEDIA\0000} 16:28:38.085 > > > dvi: Device Status: 0x01802001 > > > dvi: Parent Device: HTREE\ROOT\0 > > > dvi: Install Device: Configuring device. 16:28:38.085 > > > dvi: Configuration: null > > > dvi: Install Device: Configuring device completed. 16:28:38.085 > > > dvi: Device Status: 0x01802401 [0x1c - 0xc0000490] > > > dvi: Install Device: Starting device ‘ROOT\MEDIA\0000’. 16:28:38.085 > > > dvi: Install Device: Starting device completed. 16:28:38.085 > > > ! dvi: Device not started (unknown reason): Device has no problem. > > > dvi: {Configure Device - exit(0x00000000)} 16:28:38.085 > > > dvi: {Core Device Install - exit(0x00000000)} 16:28:38.085 > > > ump: {Plug and Play Service: Device Install exit(00000000)} > > > ndv: {Update Device Driver - exit(00000002)} > > > !!! ndv: Failed to install device instance ‘ROOT\MEDIA\0000’. Error = 0x00000002 > > > \<\<\< Section end 2022/12/07 16:28:38.085 > > > \<\<\< [Exit status: FAILURE(0x00000002)] > > > [Delete Device - ROOT\MEDIA\0000] > > > Section start 2022/12/07 16:28:51.466 > > > cmd: “C:\Program Files\FxSound LLC\FxSound\Drivers\win10\x64\fxdevcon64.exe” remove > > > dvi: Query-and-Remove succeeded > > > \<\<\< Section end 2022/12/07 16:28:51.466 > > > \<\<\< [Exit status: SUCCESS] > > > [Device Install (UpdateDriverForPlugAndPlayDevices) - Root\FXVAD] > > > Section start 2022/12/07 16:29:01.170 > > > cmd: “C:\Program Files\FxSound LLC\FxSound\Drivers\win10\x64\fxdevcon64.exe” install “C:\Program Files\FxSound LLC\FxSound\Drivers\win10\x64\fxvad.inf” > > > ndv: INF path: C:\Program Files\FxSound LLC\FxSound\Drivers\win10\x64\fxvad.inf > > > ndv: Install flags: 0x00000001 > > > ndv: {Update Device Driver - ROOT\MEDIA\0000} > > > ndv: Search options: 0x00000080 > > > ndv: Searching single INF ‘C:\Program Files\FxSound LLC\FxSound\Drivers\win10\x64\fxvad.inf’ > > > dvi: {Build Driver List} 16:29:01.190 > > > dvi: Searching for hardware ID(s): > > > dvi: root\fxvad > > > dvi: Created Driver Node: > > > dvi: HardwareID - Root\FXVAD > > > dvi: InfName - c:\program files\fxsound llc\fxsound\drivers\win10\x64\fxvad.inf > > > dvi: DevDesc - FxSound Audio Enhancer > > > dvi: Section - DFX\_Device.NT > > > dvi: Rank - 0x00ff0000 > > > dvi: Signer Score - WHQL > > > dvi: DrvDate - 03/17/2021 > > > dvi: Version - 14.1.0.0 > > > dvi: {Build Driver List - exit(0x00000000)} 16:29:01.190 > > > dvi: {DIF\_SELECTBESTCOMPATDRV} 16:29:01.190 > > > dvi: Default installer: Enter 16:29:01.190 > > > dvi: {Select Best Driver} > > > dvi: Class GUID of device changed to: {4d36e96c-e325-11ce-bfc1-08002be10318}. > > > dvi: Selected Driver: > > > dvi: Description - FxSound Audio Enhancer > > > dvi: InfFile - c:\program files\fxsound llc\fxsound\drivers\win10\x64\fxvad.inf > > > dvi: Section - DFX\_Device > > > dvi: {Select Best Driver - exit(0x00000000)} > > > dvi: Default installer: Exit > > > dvi: {DIF\_SELECTBESTCOMPATDRV - exit(0x00000000)} 16:29:01.190 > > > ndv: Force Installing Driver: > > > ndv: Inf Name - fxvad.inf > > > ndv: Driver Date - 03/17/2021 > > > ndv: Driver Version - 14.1.0.0 > > > ndv: Driver package ‘C:\Windows\System32\DriverStore\FileRepository\fxvad.inf\_amd64\_a75d87b3871a94a9\fxvad.inf’ is already imported. > > > sto: {Setup Import Driver Package: c:\program files\fxsound llc\fxsound\drivers\win10\x64\fxvad.inf} 16:29:01.190 > > > sto: Driver package already imported as ‘oem22.inf’. > > > sto: {Setup Import Driver Package - exit (0x00000000)} 16:29:01.200 > > > dvi: Searching for hardware ID(s): > > > dvi: root\fxvad > > > dvi: Class GUID of device changed to: {4d36e96c-e325-11ce-bfc1-08002be10318}. > > > ump: {Plug and Play Service: Device Install for ROOT\MEDIA\0000} > > > !!! dvi: Specified driver path ‘C:\Windows\INF\oem22.inf’ is invalid. Err = 0x00000002 > > > ump: {Plug and Play Service: Device Install exit(00000002)} > > > !!! ndv: Device install failed for device. > > > !!! ndv: Error 2: The system cannot find the file specified. > > > ndv: Installing NULL driver. > > > ump: {Plug and Play Service: Device Install for ROOT\MEDIA\0000} > > > ! dvi: Installing NULL driver! > > > dvi: {Core Device Install} 16:29:01.220 > > > dvi: {Configure Device - ROOT\MEDIA\0000} 16:29:01.220 > > > dvi: Device Status: 0x01802001 > > > dvi: Parent Device: HTREE\ROOT\0 > > > dvi: Install Device: Configuring device. 16:29:01.220 > > > dvi: Configuration: null > > > dvi: Install Device: Configuring device completed. 16:29:01.220 > > > dvi: Device Status: 0x01802401 [0x1c - 0xc0000490] > > > dvi: Install Device: Starting device ‘ROOT\MEDIA\0000’. 16:29:01.220 > > > dvi: Install Device: Starting device completed. 16:29:01.240 > > > ! dvi: Device not started (unknown reason): Device has no problem. > > > dvi: {Configure Device - exit(0x00000000)} 16:29:01.240 > > > dvi: {Core Device Install - exit(0x00000000)} 16:29:01.240 > > > ump: {Plug and Play Service: Device Install exit(00000000)} > > > ndv: {Update Device Driver - exit(00000002)} > > > !!! ndv: Failed to install device instance ‘ROOT\MEDIA\0000’. Error = 0x00000002 > > > \<\<\< Section end 2022/12/07 16:29:01.240 > > > \<\<\< [Exit status: FAILURE(0x00000002)] > > > [Delete Device - ROOT\MEDIA\0000] > > > Section start 2022/12/07 16:29:12.338 > > > cmd: “C:\Program Files\FxSound LLC\FxSound\Drivers\win10\x64\fxdevcon64.exe” remove > > > dvi: Query-and-Remove succeeded > > > \<\<\< Section end 2022/12/07 16:29:12.338 > > > \<\<\< [Exit status: SUCCESS] > > > [Device Install (UpdateDriverForPlugAndPlayDevices) - Root\FXVAD] > > > Section start 2022/12/07 16:29:21.856 > > > cmd: “C:\Program Files\FxSound LLC\FxSound\Drivers\win10\x64\fxdevcon64.exe” install “C:\Program Files\FxSound LLC\FxSound\Drivers\win10\x64\fxvad.inf” > > > ndv: INF path: C:\Program Files\FxSound LLC\FxSound\Drivers\win10\x64\fxvad.inf > > > ndv: Install flags: 0x00000001 > > > ndv: {Update Device Driver - ROOT\MEDIA\0000} > > > ndv: Search options: 0x00000080 > > > ndv: Searching single INF ‘C:\Program Files\FxSound LLC\FxSound\Drivers\win10\x64\fxvad.inf’ > > > dvi: {Build Driver List} 16:29:21.871 > > > dvi: Searching for hardware ID(s): > > > dvi: root\fxvad > > > dvi: Created Driver Node: > > > dvi: HardwareID - Root\FXVAD > > > dvi: InfName - c:\program files\fxsound llc\fxsound\drivers\win10\x64\fxvad.inf > > > dvi: DevDesc - FxSound Audio Enhancer > > > dvi: Section - DFX\_Device.NT > > > dvi: Rank - 0x00ff0000 > > > dvi: Signer Score - WHQL > > > dvi: DrvDate - 03/17/2021 > > > dvi: Version - 14.1.0.0 > > > dvi: {Build Driver List - exit(0x00000000)} 16:29:21.871 > > > dvi: {DIF\_SELECTBESTCOMPATDRV} 16:29:21.871 > > > dvi: Default installer: Enter 16:29:21.871 > > > dvi: {Select Best Driver} > > > dvi: Class GUID of device changed to: {4d36e96c-e325-11ce-bfc1-08002be10318}. > > > dvi: Selected Driver: > > > dvi: Description - FxSound Audio Enhancer > > > dvi: InfFile - c:\program files\fxsound llc\fxsound\drivers\win10\x64\fxvad.inf > > > dvi: Section - DFX\_Device > > > dvi: {Select Best Driver - exit(0x00000000)} > > > dvi: Default installer: Exit > > > dvi: {DIF\_SELECTBESTCOMPATDRV - exit(0x00000000)} 16:29:21.871 > > > ndv: Force Installing Driver: > > > ndv: Inf Name - fxvad.inf > > > ndv: Driver Date - 03/17/2021 > > > ndv: Driver Version - 14.1.0.0 > > > ndv: Driver package ‘C:\Windows\System32\DriverStore\FileRepository\fxvad.inf\_amd64\_a75d87b3871a94a9\fxvad.inf’ is already imported. > > > sto: {Setup Import Driver Package: c:\program files\fxsound llc\fxsound\drivers\win10\x64\fxvad.inf} 16:29:21.871 > > > sto: Driver package already imported as ‘oem22.inf’. > > > sto: {Setup Import Driver Package - exit (0x00000000)} 16:29:21.887 > > > dvi: Searching for hardware ID(s): > > > dvi: root\fxvad > > > dvi: Class GUID of device changed to: {4d36e96c-e325-11ce-bfc1-08002be10318}. > > > ump: {Plug and Play Service: Device Install for ROOT\MEDIA\0000} > > > !!! dvi: Specified driver path ‘C:\Windows\INF\oem22.inf’ is invalid. Err = 0x00000002 > > > ump: {Plug and Play Service: Device Install exit(00000002)} > > > !!! ndv: Device install failed for device. > > > !!! ndv: Error 2: The system cannot find the file specified. > > > ndv: Installing NULL driver. > > > ump: {Plug and Play Service: Device Install for ROOT\MEDIA\0000} > > > ! dvi: Installing NULL driver! > > > dvi: {Core Device Install} 16:29:21.903 > > > dvi: {Configure Device - ROOT\MEDIA\0000} 16:29:21.903 > > > dvi: Device Status: 0x01802001 > > > dvi: Parent Device: HTREE\ROOT\0 > > > dvi: Install Device: Configuring device. 16:29:21.903 > > > dvi: Configuration: null > > > dvi: Install Device: Configuring device completed. 16:29:21.903 > > > dvi: Device Status: 0x01802401 [0x1c - 0xc0000490] > > > dvi: Install Device: Starting device ‘ROOT\MEDIA\0000’. 16:29:21.903 > > > dvi: Install Device: Starting device completed. 16:29:21.918 > > > ! dvi: Device not started (unknown reason): Device has no problem. > > > dvi: {Configure Device - exit(0x00000000)} 16:29:21.918 > > > dvi: {Core Device Install - exit(0x00000000)} 16:29:21.918 > > > ump: {Plug and Play Service: Device Install exit(00000000)} > > > ndv: {Update Device Driver - exit(00000002)} > > > !!! ndv: Failed to install device instance ‘ROOT\MEDIA\0000’. Error = 0x00000002 > > > \<\<\< Section end 2022/12/07 16:29:21.918 > > > \<\<\< [Exit status: FAILURE(0x00000002)] > > > [Delete Device - ROOT\MEDIA\0000] > > > Section start 2022/12/07 16:34:51.439 > > > cmd: “C:\Program Files\FxSound LLC\FxSound\Drivers\win10\x64\fxdevcon64.exe” remove > > > dvi: Query-and-Remove succeeded > > > \<\<\< Section end 2022/12/07 16:34:51.439 > > > \<\<\< [Exit status: SUCCESS] > > > [Device Install (UpdateDriverForPlugAndPlayDevices) - Root\FXVAD] > > > Section start 2022/12/07 16:35:02.063 > > > cmd: “C:\Program Files\FxSound LLC\FxSound\Drivers\win10\x64\fxdevcon64.exe” install “C:\Program Files\FxSound LLC\FxSound\Drivers\win10\x64\fxvad.inf” > > > ndv: INF path: C:\Program Files\FxSound LLC\FxSound\Drivers\win10\x64\fxvad.inf > > > ndv: Install flags: 0x00000001 > > > ndv: {Update Device Driver - ROOT\MEDIA\0000} > > > ndv: Search options: 0x00000080 > > > ndv: Searching single INF ‘C:\Program Files\FxSound LLC\FxSound\Drivers\win10\x64\fxvad.inf’ > > > dvi: {Build Driver List} 16:35:02.079 > > > dvi: Searching for hardware ID(s): > > > dvi: root\fxvad > > > dvi: Created Driver Node: > > > dvi: HardwareID - Root\FXVAD > > > dvi: InfName - c:\program files\fxsound llc\fxsound\drivers\win10\x64\fxvad.inf > > > dvi: DevDesc - FxSound Audio Enhancer > > > dvi: Section - DFX\_Device.NT > > > dvi: Rank - 0x00ff0000 > > > dvi: Signer Score - WHQL > > > dvi: DrvDate - 03/17/2021 > > > dvi: Version - 14.1.0.0 > > > dvi: {Build Driver List - exit(0x00000000)} 16:35:02.079 > > > dvi: {DIF\_SELECTBESTCOMPATDRV} 16:35:02.079 > > > dvi: Default installer: Enter 16:35:02.079 > > > dvi: {Select Best Driver} > > > dvi: Class GUID of device changed to: {4d36e96c-e325-11ce-bfc1-08002be10318}. > > > dvi: Selected Driver: > > > dvi: Description - FxSound Audio Enhancer > > > dvi: InfFile - c:\program files\fxsound llc\fxsound\drivers\win10\x64\fxvad.inf > > > dvi: Section - DFX\_Device > > > dvi: {Select Best Driver - exit(0x00000000)} > > > dvi: Default installer: Exit > > > dvi: {DIF\_SELECTBESTCOMPATDRV - exit(0x00000000)} 16:35:02.079 > > > ndv: Force Installing Driver: > > > ndv: Inf Name - fxvad.inf > > > ndv: Driver Date - 03/17/2021 > > > ndv: Driver Version - 14.1.0.0 > > > ndv: Driver package ‘C:\Windows\System32\DriverStore\FileRepository\fxvad.inf\_amd64\_a75d87b3871a94a9\fxvad.inf’ is already imported. > > > sto: {Setup Import Driver Package: c:\program files\fxsound llc\fxsound\drivers\win10\x64\fxvad.inf} 16:35:02.095 > > > sto: Driver package already imported as ‘oem22.inf’. > > > sto: {Setup Import Driver Package - exit (0x00000000)} 16:35:02.095 > > > dvi: Searching for hardware ID(s): > > > dvi: root\fxvad > > > dvi: Class GUID of device changed to: {4d36e96c-e325-11ce-bfc1-08002be10318}. > > > ump: {Plug and Play Service: Device Install for ROOT\MEDIA\0000} > > > !!! dvi: Specified driver path ‘C:\Windows\INF\oem22.inf’ is invalid. Err = 0x00000002 > > > ump: {Plug and Play Service: Device Install exit(00000002)} > > > !!! ndv: Device install failed for device. > > > !!! ndv: Error 2: The system cannot find the file specified. > > > ndv: Installing NULL driver. > > > ump: {Plug and Play Service: Device Install for ROOT\MEDIA\0000} > > > ! dvi: Installing NULL driver! > > > dvi: {Core Device Install} 16:35:02.142 > > > dvi: {Configure Device - ROOT\MEDIA\0000} 16:35:02.142 > > > dvi: Device Status: 0x01802001 > > > dvi: Parent Device: HTREE\ROOT\0 > > > dvi: Install Device: Configuring device. 16:35:02.142 > > > dvi: Configuration: null > > > dvi: Install Device: Configuring device completed. 16:35:02.142 > > > dvi: Device Status: 0x01802401 [0x1c - 0xc0000490] > > > dvi: Install Device: Starting device ‘ROOT\MEDIA\0000’. 16:35:02.142 > > > dvi: Install Device: Starting device completed. 16:35:02.142 > > > ! dvi: Device not started (unknown reason): Device has no problem. > > > dvi: {Configure Device - exit(0x00000000)} 16:35:02.142 > > > dvi: {Core Device Install - exit(0x00000000)} 16:35:02.142 > > > ump: {Plug and Play Service: Device Install exit(00000000)} > > > ndv: {Update Device Driver - exit(00000002)} > > > !!! ndv: Failed to install device instance ‘ROOT\MEDIA\0000’. Error = 0x00000002 > > > \<\<\< Section end 2022/12/07 16:35:02.157 > > > \<\<\< [Exit status: FAILURE(0x00000002)] > > > [Delete Device - ROOT\MEDIA\0000] > > > Section start 2022/12/07 16:37:09.255 > > > cmd: “C:\Program Files\FxSound LLC\FxSound\Drivers\win10\x64\fxdevcon64.exe” remove > > > dvi: Query-and-Remove succeeded > > > \<\<\< Section end 2022/12/07 16:37:09.255 > > > \<\<\< [Exit status: SUCCESS] > > > [Device Install (UpdateDriverForPlugAndPlayDevices) - Root\FXVAD] > > > Section start 2022/12/07 16:37:19.740 > > > cmd: “C:\Program Files\FxSound LLC\FxSound\Drivers\win10\x64\fxdevcon64.exe” install “C:\Program Files\FxSound LLC\FxSound\Drivers\win10\x64\fxvad.inf” > > > ndv: INF path: C:\Program Files\FxSound LLC\FxSound\Drivers\win10\x64\fxvad.inf > > > ndv: Install flags: 0x00000001 > > > ndv: {Update Device Driver - ROOT\MEDIA\0000} > > > ndv: Search options: 0x00000080 > > > ndv: Searching single INF ‘C:\Program Files\FxSound LLC\FxSound\Drivers\win10\x64\fxvad.inf’ > > > dvi: {Build Driver List} 16:37:19.755 > > > dvi: Searching for hardware ID(s): > > > dvi: root\fxvad > > > dvi: Created Driver Node: > > > dvi: HardwareID - Root\FXVAD > > > dvi: InfName - c:\program files\fxsound llc\fxsound\drivers\win10\x64\fxvad.inf > > > dvi: DevDesc - FxSound Audio Enhancer > > > dvi: Section - DFX\_Device.NT > > > dvi: Rank - 0x00ff0000 > > > dvi: Signer Score - WHQL > > > dvi: DrvDate - 03/17/2021 > > > dvi: Version - 14.1.0.0 > > > dvi: {Build Driver List - exit(0x00000000)} 16:37:19.755 > > > dvi: {DIF\_SELECTBESTCOMPATDRV} 16:37:19.755 > > > dvi: Default installer: Enter 16:37:19.755 > > > dvi: {Select Best Driver} > > > dvi: Class GUID of device changed to: {4d36e96c-e325-11ce-bfc1-08002be10318}. > > > dvi: Selected Driver: > > > dvi: Description - FxSound Audio Enhancer > > > dvi: InfFile - c:\program files\fxsound llc\fxsound\drivers\win10\x64\fxvad.inf > > > dvi: Section - DFX\_Device > > > dvi: {Select Best Driver - exit(0x00000000)} > > > dvi: Default installer: Exit > > > dvi: {DIF\_SELECTBESTCOMPATDRV - exit(0x00000000)} 16:37:19.755 > > > ndv: Force Installing Driver: > > > ndv: Inf Name - fxvad.inf > > > ndv: Driver Date - 03/17/2021 > > > ndv: Driver Version - 14.1.0.0 > > > ndv: Driver package ‘C:\Windows\System32\DriverStore\FileRepository\fxvad.inf\_amd64\_a75d87b3871a94a9\fxvad.inf’ is already imported. > > > sto: {Setup Import Driver Package: c:\program files\fxsound llc\fxsound\drivers\win10\x64\fxvad.inf} 16:37:19.755 > > > sto: Driver package already imported as ‘oem22.inf’. > > > sto: {Setup Import Driver Package - exit (0x00000000)} 16:37:19.771 > > > dvi: Searching for hardware ID(s): > > > dvi: root\fxvad > > > dvi: Class GUID of device changed to: {4d36e96c-e325-11ce-bfc1-08002be10318}. > > > ump: {Plug and Play Service: Device Install for ROOT\MEDIA\0000} > > > !!! dvi: Specified driver path ‘C:\Windows\INF\oem22.inf’ is invalid. Err = 0x00000002 > > > ump: {Plug and Play Service: Device Install exit(00000002)} > > > !!! ndv: Device install failed for device. > > > !!! ndv: Error 2: The system cannot find the file specified. > > > ndv: Installing NULL driver. > > > ump: {Plug and Play Service: Device Install for ROOT\MEDIA\0000} > > > ! dvi: Installing NULL driver! > > > dvi: {Core Device Install} 16:37:19.786 > > > dvi: {Configure Device - ROOT\MEDIA\0000} 16:37:19.786 > > > dvi: Device Status: 0x01802001 > > > dvi: Parent Device: HTREE\ROOT\0 > > > dvi: Install Device: Configuring device. 16:37:19.786 > > > dvi: Configuration: null > > > dvi: Install Device: Configuring device completed. 16:37:19.786 > > > dvi: Device Status: 0x01802401 [0x1c - 0xc0000490] > > > dvi: Install Device: Starting device ‘ROOT\MEDIA\0000’. 16:37:19.786 > > > dvi: Install Device: Starting device completed. 16:37:19.802 > > > ! dvi: Device not started (unknown reason): Device has no problem. > > > dvi: {Configure Device - exit(0x00000000)} 16:37:19.802 > > > dvi: {Core Device Install - exit(0x00000000)} 16:37:19.802 > > > ump: {Plug and Play Service: Device Install exit(00000000)} > > > ndv: {Update Device Driver - exit(00000002)} > > > !!! ndv: Failed to install device instance ‘ROOT\MEDIA\0000’. Error = 0x00000002 > > > \<\<\< Section end 2022/12/07 16:37:19.802 > > > \<\<\< [Exit status: FAILURE(0x00000002)] I am attentive to your support, thank you ---
**Author:** ![York\_Gonzalez](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/york_gonzalez/32/745_2.png) [@York\_Gonzalez](https://forum.fxsound.com/u/York_Gonzalez)\ **Post date:** [December 7, 2022, 10:47pm UTC](https://forum.fxsound.com/t/oops-theres-an-issue-with-your-playback-device-settings-oops-error/553/24 "2022-12-07T22:47:08Z")
Hello everyone, also attached as evidence support several screenshots of the configuration of my current equipment > **[4](https://ibb.co/jRLpSqX)** > > Image 4 hosted in ImgBB > **[3](https://ibb.co/0KYdsMQ)** > > Image 3 hosted in ImgBB Making a support history related to the events as it reached the error, I remember that the FXSound worked, I manage to install well in the team with the Windows 10 in English and 22h2, and I manage to function, however I wanted to configure a sound preset , which no longer comes in the new version that makes the sound better for me, previously on my PC when I had the version “fxsound.enhancence.premium.13.028” which is the one that had a configuration of equalizer that I It really likes that sound quality that is the sound preset called “techno” but that does not come in the new version. Therefore, as I had to configure it, I had some photos of that configuration, but I had been deleted from the PC, so I had "To take screen captures with the preset techno configuration and then re -install the new version, and manually configure that preset But that was when the new version was never installed, then uninstall with iobit uninstaller, which supposedly leaves no trace in the registry, but none of that worked, and here I am stuck ---
**Author:** ![York\_Gonzalez](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/york_gonzalez/32/745_2.png) [@York\_Gonzalez](https://forum.fxsound.com/u/York_Gonzalez)\ **Post date:** [December 7, 2022, 10:48pm UTC](https://forum.fxsound.com/t/oops-theres-an-issue-with-your-playback-device-settings-oops-error/553/25 "2022-12-07T22:48:20Z")
here I share the other two screenshots, which for limitations of the forum I cannot place more than two per post > **[2](https://ibb.co/wyCzPZN)** > > Image 2 hosted in ImgBB > **[1](https://ibb.co/xm36WNT)** > > Image 1 hosted in ImgBB thanks a lot ---
**Author:** ![doolhoofd](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/doolhoofd/32/1131_2.png) [@doolhoofd](https://forum.fxsound.com/u/doolhoofd)\ **Post date:** [December 8, 2022, 12:02am UTC](https://forum.fxsound.com/t/oops-theres-an-issue-with-your-playback-device-settings-oops-error/553/26 "2022-12-08T00:02:45Z")
@York_Gonzalez: Thank you for the information provided. Apologies in case this is irrelevant, but I have to ask this just to be thorough: Have you already checked for hidden devices in your Windows Sound settings? ---
**Author:** ![doolhoofd](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/doolhoofd/32/1131_2.png) [@doolhoofd](https://forum.fxsound.com/u/doolhoofd)\ **Post date:** [December 8, 2022, 12:09am UTC](https://forum.fxsound.com/t/oops-theres-an-issue-with-your-playback-device-settings-oops-error/553/27 "2022-12-08T00:09:44Z")
> [@York\_Gonzalez](#): > > But that was when the new version was never installed, then uninstall with iobit uninstaller, which supposedly leaves no trace in the registry, but none of that worked, and here I am stuck Indeed, smart move. I’ve recommended IOBit many times, and it often actually does the trick, too. Sorry for your trouble. I understand this must suck. ---
**Author:** ![Dolmatov](https://avatars.discourse-cdn.com/v4/letter/d/d26b3c/32.png) [@Dolmatov](https://forum.fxsound.com/u/Dolmatov)\ **Post date:** [December 8, 2022, 4:33am UTC](https://forum.fxsound.com/t/oops-theres-an-issue-with-your-playback-device-settings-oops-error/553/28 "2022-12-08T04:33:20Z")
For some reason, I see a text about Avast, which is not usual for me in the context of the data provided. Next we see a problem with the driver cache (information for installation). `Specified driver path ‘C:\Windows\INF\oem22.inf’ is invalid. Err = 0x00000002` Use the official method first. > **[How Devices and Driver Packages are Uninstalled - Windows drivers](https://learn.microsoft.com/en-us/windows-hardware/drivers/install/how-devices-and-driver-packages-are-uninstalled#deleting-a-driver-package-from-the-driver-store)** > > How Devices and Driver Packages are Uninstalled `pnputil /delete-driver oem22.inf /uninstall` ---
**Author:** ![Dolmatov](https://avatars.discourse-cdn.com/v4/letter/d/d26b3c/32.png) [@Dolmatov](https://forum.fxsound.com/u/Dolmatov)\ **Post date:** [December 8, 2022, 4:37am UTC](https://forum.fxsound.com/t/oops-theres-an-issue-with-your-playback-device-settings-oops-error/553/29 "2022-12-08T04:37:58Z")
Additionally, uninstall older versions of drivers, if present. Below is an example of an unwanted presence of multiple driver flavors that can cause problems. ![2022-12-08 09 37 43](https://canada1.discourse-cdn.com/flex030/uploads/fxsound/original/1X/21463cc48f1a4b560bffc22c41b6b7a275345277.png) > **[Releases · lostindark/DriverStoreExplorer](https://github.com/lostindark/DriverStoreExplorer/releases)** > > Driver Store Explorer \[RAPR\]. Contribute to lostindark/DriverStoreExplorer development by creating an account on GitHub. ---
**Author:** ![bvijay](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/bvijay/32/84_2.png) [@bvijay](https://forum.fxsound.com/u/bvijay)\ **Post date:** [December 8, 2022, 12:40pm UTC](https://forum.fxsound.com/t/oops-theres-an-issue-with-your-playback-device-settings-oops-error/553/30 "2022-12-08T12:40:39Z")
Once the uninstallation is done, please follow these steps to manually install the audio driver, From admin command prompt go to the folder, %PROGRAMFILES%\FxSound LLC\FxSound\Drivers\win10\x64 Run **fxdevcon64.exe install fxvad.inf** ---
**Author:** ![York\_Gonzalez](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/york_gonzalez/32/745_2.png) [@York\_Gonzalez](https://forum.fxsound.com/u/York_Gonzalez)\ **Post date:** [December 8, 2022, 2:48pm UTC](https://forum.fxsound.com/t/oops-theres-an-issue-with-your-playback-device-settings-oops-error/553/31 "2022-12-08T14:48:37Z")
> [@Dolmatov](#): > > esent. Below is an example of an unwanted presence of multiple driver flavors that can cause problems. Good morning, ok if those three dirvers are here, I already uninstall and valid them again, thank you very much ---
**Author:** ![York\_Gonzalez](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/york_gonzalez/32/745_2.png) [@York\_Gonzalez](https://forum.fxsound.com/u/York_Gonzalez)\ **Post date:** [December 8, 2022, 2:57pm UTC](https://forum.fxsound.com/t/oops-theres-an-issue-with-your-playback-device-settings-oops-error/553/32 "2022-12-08T14:57:51Z")
> [@doolhoofd](#): > > Thank you for the information provided. > Apologies in case this is irrelevant, but I have to ask this just to be thorough: > Have you already checked for hidden devices in your Windows Sound settings? Yes, if I did, but the installed controller was not found thanks ---
**Author:** ![York\_Gonzalez](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/york_gonzalez/32/745_2.png) [@York\_Gonzalez](https://forum.fxsound.com/u/York_Gonzalez)\ **Post date:** [December 8, 2022, 3:34pm UTC](https://forum.fxsound.com/t/oops-theres-an-issue-with-your-playback-device-settings-oops-error/553/33 "2022-12-08T15:34:58Z")
Good morning again, ready was already uninstalled by the official method and with the other program “Driver Store Explorer.V0.11.79” All old drivers were uninstalled, except the FXVAD.inf, which was not allowed to eliminate or normal or forced from the repository, I have to uninstall it with an old application that I use years ago called “Unlocker”, with this the complete folder of the repository Now comes the fire test, I will install it again and I tell you how I am doing here again Well I did the above, reinstall the program but the error continues to present me. I enclose the final part of the Setuppidev.log from the last reset of the PC and reinstatement of the last version fxsound 1.16 [Boot Session: 2022/12/08 10:40:34.500] > > > [Device Install (UpdateDriverForPlugAndPlayDevices) - Root\FXVAD] > > > Section start 2022/12/08 10:42:58.462 > > > cmd: “C:\Program Files\FxSound LLC\FxSound\Drivers\win10\x64\fxdevcon64.exe” install “C:\Program Files\FxSound LLC\FxSound\Drivers\win10\x64\fxvad.inf” > > > ndv: INF path: C:\Program Files\FxSound LLC\FxSound\Drivers\win10\x64\fxvad.inf > > > ndv: Install flags: 0x00000001 > > > ndv: {Update Device Driver - ROOT\MEDIA\0000} > > > ndv: Search options: 0x00000080 > > > ndv: Searching single INF ‘C:\Program Files\FxSound LLC\FxSound\Drivers\win10\x64\fxvad.inf’ > > > dvi: {Build Driver List} 10:42:58.473 > > > dvi: Searching for hardware ID(s): > > > dvi: root\fxvad > > > dvi: Created Driver Node: > > > dvi: HardwareID - Root\FXVAD > > > dvi: InfName - c:\program files\fxsound llc\fxsound\drivers\win10\x64\fxvad.inf > > > dvi: DevDesc - FxSound Audio Enhancer > > > dvi: Section - DFX\_Device.NT > > > dvi: Rank - 0x00ff0000 > > > dvi: Signer Score - WHQL > > > dvi: DrvDate - 03/17/2021 > > > dvi: Version - 14.1.0.0 > > > dvi: {Build Driver List - exit(0x00000000)} 10:42:58.482 > > > dvi: {DIF\_SELECTBESTCOMPATDRV} 10:42:58.482 > > > dvi: Default installer: Enter 10:42:58.483 > > > dvi: {Select Best Driver} > > > dvi: Class GUID of device changed to: {4d36e96c-e325-11ce-bfc1-08002be10318}. > > > dvi: Selected Driver: > > > dvi: Description - FxSound Audio Enhancer > > > dvi: InfFile - c:\program files\fxsound llc\fxsound\drivers\win10\x64\fxvad.inf > > > dvi: Section - DFX\_Device > > > dvi: {Select Best Driver - exit(0x00000000)} > > > dvi: Default installer: Exit > > > dvi: {DIF\_SELECTBESTCOMPATDRV - exit(0x00000000)} 10:42:58.485 > > > ndv: Force Installing Driver: > > > ndv: Inf Name - fxvad.inf > > > ndv: Driver Date - 03/17/2021 > > > ndv: Driver Version - 14.1.0.0 > > > ndv: Driver package ‘C:\Windows\System32\DriverStore\FileRepository\fxvad.inf\_amd64\_a75d87b3871a94a9\fxvad.inf’ is already imported. > > > sto: {Setup Import Driver Package: c:\program files\fxsound llc\fxsound\drivers\win10\x64\fxvad.inf} 10:42:58.487 > > > ! sto: Driver package missing ‘C:\Windows\System32\DriverStore\FileRepository\fxvad.inf\_amd64\_a75d87b3871a94a9\fxvad.inf’. Error = 0x00000003 > > > sto: {Copy Driver Package: c:\program files\fxsound llc\fxsound\drivers\win10\x64\fxvad.inf} 10:42:58.490 > > > sto: Driver Package = c:\program files\fxsound llc\fxsound\drivers\win10\x64\fxvad.inf > > > sto: Flags = 0x00000007 > > > sto: Destination = C:\Users\USER\AppData\Local\Temp{5e456df3-a991-584e-9100-6ba596338dc3} > > > sto: Copying driver package files to ‘C:\Users\USER\AppData\Local\Temp{5e456df3-a991-584e-9100-6ba596338dc3}’. > > > flq: {FILE\_QUEUE\_COMMIT} 10:42:58.500 > > > flq: Copying ‘c:\program files\fxsound llc\fxsound\drivers\win10\x64\fxvadNTAMD64.cat’ to ‘C:\Users\USER\AppData\Local\Temp{5e456df3-a991-584e-9100-6ba596338dc3}\fxvadNTAMD64.cat’. > > > flq: Copying ‘c:\program files\fxsound llc\fxsound\drivers\win10\x64\fxvad.inf’ to ‘C:\Users\USER\AppData\Local\Temp{5e456df3-a991-584e-9100-6ba596338dc3}\fxvad.inf’. > > > flq: Copying ‘c:\program files\fxsound llc\fxsound\drivers\win10\x64\fxvad.sys’ to ‘C:\Users\USER\AppData\Local\Temp{5e456df3-a991-584e-9100-6ba596338dc3}\fxvad.sys’. > > > flq: {FILE\_QUEUE\_COMMIT - exit(0x00000000)} 10:42:58.510 > > > sto: {Copy Driver Package: exit(0x00000000)} 10:42:58.511 > > > ump: Import flags: 0x00000020 > > > pol: {Driver package policy check} 10:42:58.564 > > > pol: {Driver package policy check - exit(0x00000000)} 10:42:58.565 > > > sto: {Stage Driver Package: C:\Users\USER\AppData\Local\Temp{5e456df3-a991-584e-9100-6ba596338dc3}\fxvad.inf} 10:42:58.565 > > > inf: {Query Configurability: C:\Users\USER\AppData\Local\Temp{5e456df3-a991-584e-9100-6ba596338dc3}\fxvad.inf} 10:42:58.572 > > > inf: Driver package ‘fxvad.inf’ is configurable. > > > inf: {Query Configurability: exit(0x00000000)} 10:42:58.580 > > > flq: {FILE\_QUEUE\_COMMIT} 10:42:58.580 > > > flq: Copying ‘C:\Users\USER\AppData\Local\Temp{5e456df3-a991-584e-9100-6ba596338dc3}\fxvadNTAMD64.cat’ to ‘C:\Windows\System32\DriverStore\Temp{894d4628-fab7-3346-bedc-fa15edfa1b1d}\fxvadNTAMD64.cat’. > > > flq: Copying ‘C:\Users\USER\AppData\Local\Temp{5e456df3-a991-584e-9100-6ba596338dc3}\fxvad.inf’ to ‘C:\Windows\System32\DriverStore\Temp{894d4628-fab7-3346-bedc-fa15edfa1b1d}\fxvad.inf’. > > > flq: Copying ‘C:\Users\USER\AppData\Local\Temp{5e456df3-a991-584e-9100-6ba596338dc3}\fxvad.sys’ to ‘C:\Windows\System32\DriverStore\Temp{894d4628-fab7-3346-bedc-fa15edfa1b1d}\fxvad.sys’. > > > flq: {FILE\_QUEUE\_COMMIT - exit(0x00000000)} 10:42:58.591 > > > sto: {DRIVERSTORE IMPORT VALIDATE} 10:42:58.593 > > > sig: Driver package catalog is valid. > > > sig: {\_VERIFY\_FILE\_SIGNATURE} 10:42:58.609 > > > sig: Key = fxvad.inf > > > sig: FilePath = C:\Windows\System32\DriverStore\Temp{894d4628-fab7-3346-bedc-fa15edfa1b1d}\fxvad.inf > > > sig: Catalog = C:\Windows\System32\DriverStore\Temp{894d4628-fab7-3346-bedc-fa15edfa1b1d}\fxvadNTAMD64.cat > > > sig: Success: File is signed in catalog. > > > sig: {\_VERIFY\_FILE\_SIGNATURE exit(0x00000000)} 10:42:58.613 > > > sto: {DRIVERSTORE IMPORT VALIDATE: exit(0x00000000)} 10:42:58.620 > > > sig: Signer Score = 0x0D000005 (WHQL) > > > sig: Signer Name = Microsoft Windows Hardware Compatibility Publisher > > > sig: Submission ID = 74110340\_14327679864667737\_1152921505693301449 > > > sto: {Core Driver Package Import: fxvad.inf\_amd64\_a75d87b3871a94a9} 10:42:58.621 > > > sto: Driver package ‘fxvad.inf\_amd64\_a75d87b3871a94a9’ imported as ‘oem22.inf’. > > > sto: {DRIVERSTORE IMPORT BEGIN} 10:42:58.622 > > > sto: {DRIVERSTORE IMPORT BEGIN: exit(0x00000000)} 10:42:58.622 > > > sto: {DRIVERSTORE DELETE BEGIN} 10:42:58.622 > > > ! inf: Unable to load INF: ‘C:\Windows\System32\DriverStore\FileRepository\fxvad.inf\_amd64\_a75d87b3871a94a9\fxvad.inf’(00000003) > > > ! inf: Error 3: The system cannot find the path specified. > > > !!! inf: Invalid INF ‘C:\Windows\System32\DriverStore\FileRepository\fxvad.inf\_amd64\_a75d87b3871a94a9\fxvad.inf’, parsing error on line 0. Code = 1002 > > > ! dvi: Unable to get root devices from driver package ‘C:\Windows\System32\DriverStore\FileRepository\fxvad.inf\_amd64\_a75d87b3871a94a9\fxvad.inf’. Error = 0x00000003 > > > sto: {DRIVERSTORE DELETE BEGIN: exit(0x00000000)} 10:42:58.624 > > > idb: {Unpublish Driver Package: C:\Windows\System32\DriverStore\FileRepository\fxvad.inf\_amd64\_a75d87b3871a94a9\fxvad.inf} 10:42:58.624 > > > !!! idb: Failed to open driver INF file object ‘oem22.inf’. Error = 0x00000002 > > > !!! idb: Failed to unpublish ‘C:\Windows\System32\DriverStore\FileRepository\fxvad.inf\_amd64\_a75d87b3871a94a9\fxvad.inf’. Error = 0x00000002 > > > idb: {Unpublish Driver Package: exit(0x00000002)} 10:42:58.625 > > > sto: {DRIVERSTORE DELETE END} 10:42:58.625 > > > sto: {DRIVERSTORE DELETE END: exit(0x00000000)} 10:42:58.625 > > > !!! sto: Failed to delete driver package from Driver Store. Error = 0x00000002 > > > sto: {DRIVERSTORE IMPORT END} 10:42:58.625 > > > sto: {DRIVERSTORE IMPORT END: exit(0x00000000)} 10:42:58.626 > > > sto: {Core Driver Package Import: exit(0x00000002)} 10:42:58.626 > > > !!! sto: Failed to import driver package into Driver Store. Error = 0x00000002 > > > sto: {Stage Driver Package: exit(0x00000002)} 10:42:58.627 > > > sto: {Setup Import Driver Package - exit (0x00000002)} 10:42:58.629 > > > !!! ndv: Driver package import failed for device. > > > !!! ndv: Error 2: The system cannot find the file specified. > > > ndv: Installing NULL driver. > > > ump: {Plug and Play Service: Device Install for ROOT\MEDIA\0000} > > > ! dvi: Installing NULL driver! > > > dvi: {Core Device Install} 10:42:58.670 > > > dvi: {Configure Device - ROOT\MEDIA\0000} 10:42:58.671 > > > dvi: Device Status: 0x01802001 > > > dvi: Parent Device: HTREE\ROOT\0 > > > dvi: Install Device: Configuring device. 10:42:58.672 > > > dvi: Configuration: null > > > dvi: Install Device: Configuring device completed. 10:42:58.673 > > > dvi: Device Status: 0x01802401 [0x1c - 0xc0000490] > > > dvi: Install Device: Starting device ‘ROOT\MEDIA\0000’. 10:42:58.673 > > > dvi: Install Device: Starting device completed. 10:42:58.676 > > > ! dvi: Device not started (unknown reason): Device has no problem. > > > dvi: {Configure Device - exit(0x00000000)} 10:42:58.676 > > > dvi: {Core Device Install - exit(0x00000000)} 10:42:58.677 > > > ump: {Plug and Play Service: Device Install exit(00000000)} > > > ndv: {Update Device Driver - exit(00000002)} > > > !!! ndv: Failed to install device instance ‘ROOT\MEDIA\0000’. Error = 0x00000002 > > > \<\<\< Section end 2022/12/08 10:42:58.680 > > > \<\<\< [Exit status: FAILURE(0x00000002)] ☹ ☹ ☹ ---
**Author:** ![Dolmatov](https://avatars.discourse-cdn.com/v4/letter/d/d26b3c/32.png) [@Dolmatov](https://forum.fxsound.com/u/Dolmatov)\ **Post date:** [December 8, 2022, 4:22pm UTC](https://forum.fxsound.com/t/oops-theres-an-issue-with-your-playback-device-settings-oops-error/553/34 "2022-12-08T16:22:31Z")
> [@York\_Gonzalez](#): > > !!! inf: Invalid INF ‘C:\Windows\System32\DriverStore\FileRepository\fxvad.inf\_amd64\_a75d87b3871a94a9\fxvad.inf’, parsing error on line 0. Code = 1002 > ! dvi: Unable to get root devices from driver package ‘C:\Windows\System32\DriverStore\FileRepository\fxvad.inf\_amd64\_a75d87b3871a94a9\fxvad.inf’. Error = 0x00000003 Does the file open in notepad and does it contain meaningful text? ```auto C:\Program Files\FxSound LLC\FxSound\Drivers\win10\x64 C:\Windows\System32\DriverStore\FileRepository\fxvad.inf_amd64_a75d87b3871a94a9 ``` Compare these folders and their contents. The files must be identical except for the fxdevcon64 utility. If these files are also corrupted or the permissions are corrupted, then you will need to fix it manually. Instructions will be provided after reviewing previous folder comparison information. ---
**Author:** ![doolhoofd](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/doolhoofd/32/1131_2.png) [@doolhoofd](https://forum.fxsound.com/u/doolhoofd)\ **Post date:** [December 8, 2022, 4:45pm UTC](https://forum.fxsound.com/t/oops-theres-an-issue-with-your-playback-device-settings-oops-error/553/35 "2022-12-08T16:45:46Z")
…Holy crap on a cracker! 😵 ![this_is_madness](https://canada1.discourse-cdn.com/flex030/uploads/fxsound/original/1X/0d4c0cab473f3a06115635afac24ea93d8920385.gif) ---
**Author:** ![York\_Gonzalez](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/york_gonzalez/32/745_2.png) [@York\_Gonzalez](https://forum.fxsound.com/u/York_Gonzalez)\ **Post date:** [December 8, 2022, 11:07pm UTC](https://forum.fxsound.com/t/oops-theres-an-issue-with-your-playback-device-settings-oops-error/553/36 "2022-12-08T23:07:09Z")
> [@bvijay](#): > > fxdevcon64.exe install fxvad.inf C:\Program Files\FxSound LLC\FxSound\Drivers\win10\x64\>fxdevcon64.exe install fxvad.inf FxSound driver installation failed C:\Program Files\FxSound LLC\FxSound\Drivers\win10\x64\> ---
**Author:** ![York\_Gonzalez](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/york_gonzalez/32/745_2.png) [@York\_Gonzalez](https://forum.fxsound.com/u/York_Gonzalez)\ **Post date:** [December 8, 2022, 11:09pm UTC](https://forum.fxsound.com/t/oops-theres-an-issue-with-your-playback-device-settings-oops-error/553/37 "2022-12-08T23:09:51Z")
Well, I already reviewed the two routes, in the first there are the archives, in the second one, because you remember that in previous instructions by another collaborator of the forum, I indicate that I will erase the old drivers, which supports me with the utility “Driver Store Explorer.v0.11.79” and in the end I had to eliminate it with “Unlocker” because it was not allowed to erase or in forced mode, and after having made an installation again today an installation from scratch, when I throw the program the program Again the error, I do not believe the route or the files in the repository again, I mean that there is currently the second route that you indicated or the files hosted there ---
**Author:** ![Dolmatov](https://avatars.discourse-cdn.com/v4/letter/d/d26b3c/32.png) [@Dolmatov](https://forum.fxsound.com/u/Dolmatov)\ **Post date:** [December 9, 2022, 12:32am UTC](https://forum.fxsound.com/t/oops-theres-an-issue-with-your-playback-device-settings-oops-error/553/38 "2022-12-09T00:32:50Z")
Lots of text and little information. What’s the problem with opening two folders and comparing files? ![2022-12-09 05 29 59](https://canada1.discourse-cdn.com/flex030/uploads/fxsound/original/1X/b8844e72616d8569ef69d5ba9c0b8ee4c7a3a875.png) ---
**Author:** ![York\_Gonzalez](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/york_gonzalez/32/745_2.png) [@York\_Gonzalez](https://forum.fxsound.com/u/York_Gonzalez)\ **Post date:** [December 10, 2022, 1:14am UTC](https://forum.fxsound.com/t/oops-theres-an-issue-with-your-playback-device-settings-oops-error/553/39 "2022-12-10T01:14:21Z")
> [@York\_Gonzalez](#): > > Well, I already reviewed the two routes, in the first there are the archives, in the second one, because you remember that in previous instructions by another collaborator of the forum, I indicate that I will erase the old drivers, which supports me with the utility “Driver Store Explorer.v0.11.79” and in the end I had to eliminate it with “Unlocker” because it was not allowed to erase or in forced mode, and after having made an installation again today an installation from scratch, when I throw the program the program Again the error, I do not believe the route or the files in the repository again, I mean that there is currently the second route that you indicated or the files hosted there ![7](https://canada1.discourse-cdn.com/flex030/uploads/fxsound/original/1X/9a234786c54d5ece9259fed674b9e02bd626ea28.png) ![8](https://canada1.discourse-cdn.com/flex030/uploads/fxsound/original/1X/8269044adb465ab84e770d0b5037bdff531baad3.png) ![10](https://canada1.discourse-cdn.com/flex030/uploads/fxsound/original/1X/2b096074e96c2ac3a0d1599224418ed1685113b5.png) Here I try to install the driver manually, for the Command Prompt method, and for the manual driver method, but it never works ![9](https://canada1.discourse-cdn.com/flex030/uploads/fxsound/original/1X/06e2418a0aaa8f5f982e77fd9a3d9e08d7992fe2.png) Under Command Prompt also worked ![12](https://canada1.discourse-cdn.com/flex030/uploads/fxsound/original/1X/8a1e79ea64669f40c7676a651aff468a1653d0d6.png) From the version that was installed the first time the driver in the repository before deleting the driver forcedly I only have this memory ![5](https://canada1.discourse-cdn.com/flex030/uploads/fxsound/original/1X/3005a43cf07101bf9bc0481d318dc5328feac054.png) That driver in the repository is past, but on the screenshot to send to @bvijay I was information about the version that was, because currently there is no longer I hope the information serves ---
**Author:** ![Dolmatov](https://avatars.discourse-cdn.com/v4/letter/d/d26b3c/32.png) [@Dolmatov](https://forum.fxsound.com/u/Dolmatov)\ **Post date:** [December 10, 2022, 1:49am UTC](https://forum.fxsound.com/t/oops-theres-an-issue-with-your-playback-device-settings-oops-error/553/40 "2022-12-10T01:49:56Z")
1. I recommended to use the official Microsoft method for removal. The program was provided in the context of viewing the presence of multiple drivers. If you look, under the delete button there is a checkbox that is listed in the notification. 2. Judging by the screenshot with the file size, there should be no problem with the second driver cache. This is only indirect data. Try opening the designated file (C:\Windows\INF\oem22.inf) in notepad - its contents will be identical to the file in the program files folder. 3. At the current stage, **don’t remove the drivers**. Create a folder “C:\Windows\System32\DriverStore\FileRepository\fxvad.inf\_amd64\_a75d87b3871a94a9” and manually copy the files from "c:\program files\fxsound llc\fxsound\drivers\win10\x64". 4. Restart your PC and try to install the driver again (cmd with administrator rights and command “fxdevcon64.exe install fxvad.inf”). 5. Provide information about the results. In case of problems, provide the installation log again. You previously had the problem of parsing a copy of a file from the system folder. ---
**Author:** ![York\_Gonzalez](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/york_gonzalez/32/745_2.png) [@York\_Gonzalez](https://forum.fxsound.com/u/York_Gonzalez)\ **Post date:** [December 10, 2022, 4:20am UTC](https://forum.fxsound.com/t/oops-theres-an-issue-with-your-playback-device-settings-oops-error/553/41 "2022-12-10T04:20:29Z")
I already perform the procedure again and continue the fault that consists in the fact that the drivers are not installed in my equipment, always throws me error, attached screenshots and the new log ![13](https://canada1.discourse-cdn.com/flex030/uploads/fxsound/original/1X/99269873956e9e9bc6ba1727fe68846b9e1b8867.png) ![14](https://canada1.discourse-cdn.com/flex030/uploads/fxsound/original/1X/a5aea1f6157d16ea55313fd9968ccab79f86f8c8.png) ![15](https://canada1.discourse-cdn.com/flex030/uploads/fxsound/original/1X/3764b7ae70472ba9b311afaec593c35c348e5451.png) now the log [setupapi.dev.txt](https://forum.fxsound.com/uploads/short-url/sQfSk4VlKbyg2cEmSAZlmzzxRFs.txt) (1.1 MB) ---
**Author:** ![Dolmatov](https://avatars.discourse-cdn.com/v4/letter/d/d26b3c/32.png) [@Dolmatov](https://forum.fxsound.com/u/Dolmatov)\ **Post date:** [December 10, 2022, 10:17am UTC](https://forum.fxsound.com/t/oops-theres-an-issue-with-your-playback-device-settings-oops-error/553/42 "2022-12-10T10:17:39Z")
```auto !!! dvi: Specified driver path 'C:\Windows\INF\oem22.inf' is invalid. Err = 0x00000002 ump: {Plug and Play Service: Device Install exit(00000002)} !!! ndv: Device install failed for device. !!! ndv: Error 2: The system cannot find the file specified. ``` The file is missing from the folder, judging by the text. Copy the file from program files with renaming so that it is in this path. \_\_ Re-read > [@Dolmatov](#): > > Try opening the designated file (C:\Windows\INF\oem22.inf) in notepad - its contents will be identical to the file in the program files folder. [Previous page](https://forum.fxsound.com/t/oops-theres-an-issue-with-your-playback-device-settings-oops-error/553.md?page=1) [Next page](https://forum.fxsound.com/t/oops-theres-an-issue-with-your-playback-device-settings-oops-error/553.md?page=3)