# No output in my wired headset **URL:** \ **Category:** Get Help\ **Created:** [June 29, 2023, 2:14pm UTC](https://forum.fxsound.com/t/no-output-in-my-wired-headset/2019 "2023-06-29T14:14:01Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![nilorilo](https://avatars.discourse-cdn.com/v4/letter/n/fbc32d/32.png) [@nilorilo](https://forum.fxsound.com/u/nilorilo)\ **Post date:** [June 29, 2023, 2:14pm UTC](https://forum.fxsound.com/t/no-output-in-my-wired-headset/2019/1 "2023-06-29T14:14:01Z")
Hello, I recently downloaded FxSound and wanted to use it to enhance my audio experience, but it doesn’t seem to register the output from my headset and just stops working. I have tried re-downloading also disabled Exclusive mode. Any ideas on how to fix it so I can use it on my headset too? ---
**Author:** ![doolhoofd](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/doolhoofd/32/1131_2.png) [@doolhoofd](https://forum.fxsound.com/u/doolhoofd)\ **Post date:** [June 29, 2023, 4:04pm UTC](https://forum.fxsound.com/t/no-output-in-my-wired-headset/2019/2 "2023-06-29T16:04:58Z")
Good evening Nile, Here are the instructions on how to check if the FxSound driver was installed properly: > [@No sound after installing FxSound](https://forum.fxsound.com/t/no-sound-after-installing-fxsound/1433/9): > > To confirm if the FxSound driver is installed correctly, go to the directory %PROGRAMFILES%\FxSound LLC\FxSound\Apps and run this command from command prompt, > **DfxSetupDrv.exe check** > The output should be **FxSound Audio Enhancer** > Also if the driver is installed, it will show up in Device Manager as follows: > > ![image](https://canada1.discourse-cdn.com/flex030/uploads/fxsound/original/1X/ad48057e589b5b64d7be0287766db3eb4f40246a.png) And here are the instructions on how to manually delete the driver: > [@Oops there's an issue with your playback device settings \[OOPS ERROR\]](https://forum.fxsound.com/t/oops-theres-an-issue-with-your-playback-device-settings-oops-error/553/5): > > If the driver gets installed but the device instance is not created properly in Device Manager, we can try removing the device manually, by uninstalling the device with “Delete the driver software for this device” option checked. > > ![image](https://canada1.discourse-cdn.com/flex030/uploads/fxsound/original/1X/5ad2534b6603ae7f02e9a946dac587dd35ee577b.png) > > ![image](https://canada1.discourse-cdn.com/flex030/uploads/fxsound/original/1X/4ef9fadacc03f721a65b7924b9a3ac98f4a40533.png) > > If the driver installation again fails and shows ⚠ sign in the device name in Device Manager, please share the installation log file %WINDIR%\inf\setupapi.dev.log with us. Next, this is my standard list of settings I usually recommend checking first; it indeed always includes disabling Exclusive Mode for all devices, but since you’ve already done that, there’s no need to mention it again, - Install v1.1.18.0, the latest version, available from [fxsound.com](https://fxsound.com/) or the [Microsoft Store](https://apps.microsoft.com/store/detail/fxsound/XP8JK4TBQ03LZ4); - Make sure your computer, Windows and sound drivers have received all the latest updates; - Try browsing their manufacturer’s website to find and download software built specifically for your devices; - In the General section of FxSound’s Settings menu, try changing the setting for automatic switching; - Try completely removing and then re-adding the problematic sound device; - Try [running FxSound as Administrator](https://www.itpro.com/software/367829/how-to-make-programs-always-run-as-admin-on-windows); - In the Windows Sound Settings menu, make sure all your devices match at the same setting, with “24 bit 48000 Hz” being the maximum supported by FxSound; - In Windows Sound Settings, make sure the FxSound device is set as the Default Device; - If this doesn’t improve anything, try setting FxSound as the Default Communications Device; - In Windows Sound Settings, disable all Enhancements including Loudness Equalization for all devices; - In Windows Sound Settings, disable Hardware Acceleration for all devices supporting this option (can usually be found in the Advanced tab); - In Windows Sound Settings, disable all the devices you don’t need, including the hidden ones; - Try downloading the program from a different source and installing that version instead; - Try uninstalling with [specialized full uninstaller software](https://www.techradar.com/best/best-free-software-uninstallers) (not an obligation and more of a last-resort option). Please try checking these settings first, and post back with your results. If your problem persists, I’ll call in some expert assistance. ---
**Author:** ![nilorilo](https://avatars.discourse-cdn.com/v4/letter/n/fbc32d/32.png) [@nilorilo](https://forum.fxsound.com/u/nilorilo)\ **Post date:** [June 30, 2023, 2:17am UTC](https://forum.fxsound.com/t/no-output-in-my-wired-headset/2019/3 "2023-06-30T02:17:50Z")
Thank you so much for your detailed reply and time. I got the problem fixed it seems my browser was using my headset’s audio while it should have been FxSound’s audio. It was a mistake on my side, sorry. Hope you have a great day. Thanks ---
**Author:** ![doolhoofd](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/doolhoofd/32/1131_2.png) [@doolhoofd](https://forum.fxsound.com/u/doolhoofd)\ **Post date:** [June 30, 2023, 11:59am UTC](https://forum.fxsound.com/t/no-output-in-my-wired-headset/2019/4 "2023-06-30T11:59:06Z")
Glad you got it solved! 👍