# No audio after restart or unlock

**URL:** <https://forum.fxsound.com/t/no-audio-after-restart-or-unlock/3563>\
**Category:** Get Help\
**Tags:** verified-bug\
**Created:** [September 7, 2024, 4:00pm UTC](https://forum.fxsound.com/t/no-audio-after-restart-or-unlock/3563 "2024-09-07T16:00:25Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![epeoples](https://avatars.discourse-cdn.com/v4/letter/e/fbc32d/32.png) [@epeoples](https://forum.fxsound.com/u/epeoples)\
**Post date:** [September 7, 2024, 4:00pm UTC](https://forum.fxsound.com/t/no-audio-after-restart-or-unlock/3563/1 "2024-09-07T16:00:25Z")

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Whenever my computer goes to a lock screen or is restarted, and I log back in, I have to manually select my audio device in order get sound. FxSound is selected by default but it provides no sound until I manually go in and select Speakers (High Definition Audio Device). It then automatically resets the selection to FxSound and I have sound.

I’ve gone through these boards looking for a solution and none of them work for me. My problem is NOT that FxSound doesn’t start up automatically. It does. The problem is that even though it starts automatically every time, it will not give me any audio until I manually select my audio device.

Please advise. This is the only thing I dislike about this product.

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**Author:** ![doolhoofd](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/doolhoofd/32/1131_2.png) [@doolhoofd](https://forum.fxsound.com/u/doolhoofd)\
**Post date:** [September 7, 2024, 5:51pm UTC](https://forum.fxsound.com/t/no-audio-after-restart-or-unlock/3563/2 "2024-09-07T17:51:03Z")

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Hi Eric, welcome to the forum.  
Have you read the troubleshooting list at the top yet?  
Which version of FxSound do you have installed?  
The latest release is v1.1.26.0 available from [fxsound.com](http://fxsound.com/) as always, and your version number is shown in the Help tab of the Settings menu.  
Have you tried adjusting the settings related to automatic switching, or since v1.1.26.0 those related to the Preferred Output Device?  
If your issue is related to device switching inside FxSound’s drop-down device selection menu only, then you could also set a customized keyboard shortcut inside the General tab of the Settings to switch devices faster.  
If your issue is related to device switching inside Windows Sound Settings: have you tried setting your speakers as the Default Communication Device yet?  
And have you disabled all settings related to Exclusive Mode, Enhancements and Hardware Acceleration for all devices (as per the troubleshooting list)?  
This is the thread on the new Preferred Output Device feature,

> [@Preferred output device](https://forum.fxsound.com/t/preferred-output-device/3412):
>
> In the latest release v1.1.26.0 a new feature to select preferred output device has been added. The preferred output device can be selected from FxSound settings. It can also be selected by passing the device name through command line option --output. For example FxSound.exe --output="\<speaker name\>" The preferred device feature functions as follows, If preferred device is selected and it is connected during FxSound launch, then audio playback will be through the preferred device. …

This is the issue on Standby/Sleep Mode,

> <https://github.com/fxsound2/fxsound-app/issues/37>
>
> Multiple forum members have complained about issues with FxSound while the Displ…ay is Off or the machine is in Sleep Mode a.k.a. Standby Mode.
> 
> Description:
> When the Display is turned Off or the computer goes into Sleep Mode,
> 
> 1. Playback device is lost or switched;
> 2. The audio lags or glitches;
> 3. CPU/GPU/RAM usage intensifies;
> 4. Battery drain intensifies.
> \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_
> 
> \*\*1. Playback device is lost or switched\*\*
> 
> Possible cause(s):
> Usually due to lack of support for modern standby power states (S0 low-power idle).
> 
> Possible solution(s):
> 
> 1. Disable all unneeded devices including hidden ones in Windows Sound Settings;
> 2. Disable automatic switching in the General tab of FxSound's Settings;
> 3. Change the Power settings to make the computer/display stay on longer;
> 4. Check if your computer supports modern standby power states (S0 low-power idle) by running this command:
> powercfg /a
> 5. This workaround suggested by forum member metanoiance:
> 
> Using Notepad, I made a text file with the following lines, and saved it as .bat:
> taskkill /f /im FxSound.exe
> cd C:\\Program Files\\FxSound LLC\\FxSound
> start /min FxSound.exe
> Then I used the default Windows Task Scheduler to run the file on wake-up. Meaning every time the PC wakes up from sleep or hibernation, the FxSound.exe will be restarted. 
> Note that the second line in the .bat file can differ depending on where you installed FxSound.
> \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_
> 
> \*\*2. The audio lags or glitches\*\*
> 
> Possible cause(s):
> HDMI monitor audio has proven to be prone to glitches, even without FxSound. 
> 
> Possible solution(s):
> 1. See solution 1. above,
> 2. See solution 2. above,
> 3. Free up space on C:\\ drive,
> 4. Install the latest Intel Rapid Storage Technology drivers (for Intel users),
> 5. Run a scan with \[LatencyMon\](https://www.resplendence.com/latencymon) for possible latency issues on the machine.
> \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_
> 
> \*\*3. CPU/GPU/RAM usage intensifies\*\*
> 
> Possible cause(s)/solution(s):
> Unknown.
> \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_
> 
> \*\*4. Battery drain intensifies\*\*
> 
> Possible cause(s)/solution(s):
> Unknown.

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<div class="post-metadata">

**Author:** ![Ananda96](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/ananda96/32/1420_2.png) [@Ananda96](https://forum.fxsound.com/u/Ananda96)\
**Post date:** [September 7, 2024, 7:30pm UTC](https://forum.fxsound.com/t/no-audio-after-restart-or-unlock/3563/3 "2024-09-07T19:30:26Z")

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What i have done in Windows settings /Audio is deselecting and deactivating other devices like TV and others and make FX as default, so no more confusion on startup.

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**Author:** ![epeoples](https://avatars.discourse-cdn.com/v4/letter/e/fbc32d/32.png) [@epeoples](https://forum.fxsound.com/u/epeoples)\
**Post date:** [November 2, 2024, 11:32pm UTC](https://forum.fxsound.com/t/no-audio-after-restart-or-unlock/3563/4 "2024-11-02T23:32:11Z")

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My version is 1.1.16.0. I’ll download the new version and see how it goes.

Sorry for the slow response. I didn’t realize an answer had come in so quickly. The notification got filtered.

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**Author:** ![epeoples](https://avatars.discourse-cdn.com/v4/letter/e/fbc32d/32.png) [@epeoples](https://forum.fxsound.com/u/epeoples)\
**Post date:** [November 3, 2024, 1:26pm UTC](https://forum.fxsound.com/t/no-audio-after-restart-or-unlock/3563/5 "2024-11-03T13:26:45Z")

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OK, I installed the new update yesterday. Came back to my computer this morning, logged, played a YouTube video and I have sound without having to re-select my sound device first. Great! Thank you!
