# New Version doesn't work with 5.1 surround sound configuration? **URL:** \ **Category:** Get Help\ **Created:** [February 22, 2022, 10:02pm UTC](https://forum.fxsound.com/t/new-version-doesnt-work-with-5-1-surround-sound-configuration/332 "2022-02-22T22:02:38Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![dmc123](https://avatars.discourse-cdn.com/v4/letter/d/e79b87/32.png) [@dmc123](https://forum.fxsound.com/u/dmc123)\ **Post date:** [February 22, 2022, 10:02pm UTC](https://forum.fxsound.com/t/new-version-doesnt-work-with-5-1-surround-sound-configuration/332/1 "2022-02-22T22:02:38Z")
I have been using the paid version of DFX for years and recently switched to the FX version. But after the last FX update, it no longer works when I configure my ASUS Zonar sound card for 5.1 channel surround sound. When I use FX with my 5.1 configuration, all I hear is “outer space” hum. Changing my soundcard back to stereo works as expected. Going back to 5.1 gives only an electronic droning noise. I have tried uninstalling and reinstalling but 5.1 still won’t work. I finally went back to the old DFX version which is compatible with my soundcard. ---
**Author:** ![Franzinator](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/franzinator/32/276_2.png) [@Franzinator](https://forum.fxsound.com/u/Franzinator)\ **Post date:** [March 31, 2022, 5:42pm UTC](https://forum.fxsound.com/t/new-version-doesnt-work-with-5-1-surround-sound-configuration/332/2 "2022-03-31T17:42:26Z")
I am soon to connect a 5.1 surround environment myself and would like to use the current version of FXSound as the sound enhancer. I am adding myself to this tread to be notified of a solution. ---
**Author:** ![doolhoofd](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/doolhoofd/32/1131_2.png) [@doolhoofd](https://forum.fxsound.com/u/doolhoofd)\ **Post date:** [March 31, 2022, 7:38pm UTC](https://forum.fxsound.com/t/new-version-doesnt-work-with-5-1-surround-sound-configuration/332/3 "2022-03-31T19:38:38Z")
Hi-Lo Franzinator, First off: cudos and thanks for posting your wishes in an already existing thread! 👍 The team visits the forum around once a week, I hope they’ll see this thread. If the wait should become too long for you, shoot me a message and I’ll see what I can do. Greets, dool ---
**Author:** ![doolhoofd](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/doolhoofd/32/1131_2.png) [@doolhoofd](https://forum.fxsound.com/u/doolhoofd)\ **Post date:** [March 31, 2022, 7:57pm UTC](https://forum.fxsound.com/t/new-version-doesnt-work-with-5-1-surround-sound-configuration/332/4 "2022-03-31T19:57:53Z")
@Franzinator: If I understand correctly, the old “DFX” version can already do the job while you wait. It has also been made free for all now. [EDIT: Untrue.] But perhaps you should try the (somewhat) newer version “FxSound Enhancer” first, it’s also free now and you never know, it just might work… Both links posted below. [SECOND EDIT: Please note, these are both incomplete trial versions!] DFX Audio Enhancer: > **[DFX Audio Enhancer - Boost Your Sound](https://www.fxsound.com/dfx-audio-enhancer)** > > You can download DFX Audio Enhancer for free. Or upgrade to the new FxSound. The best sound booster for Windows. FxSound Enhancer: > **[FxSound Enhancer](https://www.fxsound.com/fxsound-enhancer)** > > You can download FxSound Enhancer (aka FxSound Premium) here. Or upgrade to the new and improved free version. ---
**Author:** ![Franzinator](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/franzinator/32/276_2.png) [@Franzinator](https://forum.fxsound.com/u/Franzinator)\ **Post date:** [March 31, 2022, 8:01pm UTC](https://forum.fxsound.com/t/new-version-doesnt-work-with-5-1-surround-sound-configuration/332/5 "2022-03-31T20:01:44Z")
Thank you for the update. Would I configure the FXSound for 5.1 or leave it alone and only configure the AV Reciever for 5.1? or both? In the windows sound config dialog box. ---
**Author:** ![doolhoofd](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/doolhoofd/32/1131_2.png) [@doolhoofd](https://forum.fxsound.com/u/doolhoofd)\ **Post date:** [March 31, 2022, 8:05pm UTC](https://forum.fxsound.com/t/new-version-doesnt-work-with-5-1-surround-sound-configuration/332/6 "2022-03-31T20:05:26Z")
> [@Franzinator](#): > > Would I configure the FXSound for 5.1 or leave it alone and only configure the AV Reciever for 5.1? or both? As far as I know, _there is no way to configure any version of FxSound for 5.1 setups_. Ya got yer effects, ya got yer equalizer, and that’s it. EDIT: Proven untrue, see later posts. Sorry! Didn’t quite catch on there. My mistake. ---
**Author:** ![Franzinator](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/franzinator/32/276_2.png) [@Franzinator](https://forum.fxsound.com/u/Franzinator)\ **Post date:** [March 31, 2022, 8:06pm UTC](https://forum.fxsound.com/t/new-version-doesnt-work-with-5-1-surround-sound-configuration/332/7 "2022-03-31T20:06:15Z")
I forgot to mention in the windows sound dialog box. Where playback devices would be FXSound and AV receiver. [Settings for Sound](https://cdn.appuals.com/wp-content/uploads/2017/12/51-sound.png) ---
**Author:** ![doolhoofd](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/doolhoofd/32/1131_2.png) [@doolhoofd](https://forum.fxsound.com/u/doolhoofd)\ **Post date:** [March 31, 2022, 8:11pm UTC](https://forum.fxsound.com/t/new-version-doesnt-work-with-5-1-surround-sound-configuration/332/8 "2022-03-31T20:11:54Z")
You mean “Configure speakers?” I honestly don’t think that’ll make any difference. Actually, I have no idea what the result would be with the previous versions, especially since I’ve never owned a 5.1 setup, and I’m not a tech guy. But if all else fails, you can give it a try… EDIT: Again, I am wrong. ---
**Author:** ![Franzinator](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/franzinator/32/276_2.png) [@Franzinator](https://forum.fxsound.com/u/Franzinator)\ **Post date:** [March 31, 2022, 8:12pm UTC](https://forum.fxsound.com/t/new-version-doesnt-work-with-5-1-surround-sound-configuration/332/9 "2022-03-31T20:12:52Z")
You understood correctly. I will give it a try. Thanks for the time. ---
**Author:** ![doolhoofd](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/doolhoofd/32/1131_2.png) [@doolhoofd](https://forum.fxsound.com/u/doolhoofd)\ **Post date:** [March 31, 2022, 8:20pm UTC](https://forum.fxsound.com/t/new-version-doesnt-work-with-5-1-surround-sound-configuration/332/10 "2022-03-31T20:20:08Z")
No problem. If you’re unsure, you can simply start up the configuration dialogue box, to see if there’s an option for 5.1. And if there isn’t, you can abort the configuration. ---
**Author:** ![doolhoofd](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/doolhoofd/32/1131_2.png) [@doolhoofd](https://forum.fxsound.com/u/doolhoofd)\ **Post date:** [March 31, 2022, 8:36pm UTC](https://forum.fxsound.com/t/new-version-doesnt-work-with-5-1-surround-sound-configuration/332/11 "2022-03-31T20:36:30Z")
These are the options I see with the new version. There’s clearly a 5.1 option, so… Is your 5.1 setup installed yet? Have you tried configuring the newest FxSound for 5.1? ![5](https://canada1.discourse-cdn.com/flex030/uploads/fxsound/original/1X/7158b6a8fca2e3b6ba90207f639081ad31316f98.png) ---
**Author:** ![doolhoofd](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/doolhoofd/32/1131_2.png) [@doolhoofd](https://forum.fxsound.com/u/doolhoofd)\ **Post date:** [March 31, 2022, 8:50pm UTC](https://forum.fxsound.com/t/new-version-doesnt-work-with-5-1-surround-sound-configuration/332/12 "2022-03-31T20:50:38Z")
> [@Franzinator](#): > > I am soon to connect a 5.1 surround environment myself and would like to use the current version of FXSound as the sound enhancer. I am adding myself to this tread to be notified of a solution. Some issues with FxSound are very machine-specific. It can work fine on one machine, and fail on another. So if you’ve got the new version installed, keep it! And try configuring it for 5.1 first, to see if it works. ---
**Author:** ![Franzinator](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/franzinator/32/276_2.png) [@Franzinator](https://forum.fxsound.com/u/Franzinator)\ **Post date:** [March 31, 2022, 9:00pm UTC](https://forum.fxsound.com/t/new-version-doesnt-work-with-5-1-surround-sound-configuration/332/13 "2022-03-31T21:00:41Z")
I agree with you. I do not yet have my 5.1 environment complete yet so I cannot yet try this. I will try just the AV Receiver audio device 1st. Then try. It that doesn’t work I will try both AV Receier and FXSound playback devices and see what happens. I guess what I would like to know is: Does FXSound control speakers or does it just enhance the sound signal running through it? If the latter is true then I don’t understand why the FXSound playback device would include a speaker config. ---
**Author:** ![doolhoofd](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/doolhoofd/32/1131_2.png) [@doolhoofd](https://forum.fxsound.com/u/doolhoofd)\ **Post date:** [March 31, 2022, 9:09pm UTC](https://forum.fxsound.com/t/new-version-doesnt-work-with-5-1-surround-sound-configuration/332/14 "2022-03-31T21:09:54Z")
> [@Franzinator](#): > > Does FXSound control speakers or does it just enhance the sound signal running through it? If the latter is true then I don’t understand why the FXSound playback device would include a speaker config. I think that’s a standard built-in Windows thing. Since FxSound functions as an output, Windows gives it those options. That’s my guess. Just a guess though. Be sure to post here again when you know what the results are when you’ve installed your system! Good luck. And sorry for the mess I made in this thread. ---
**Author:** ![Franzinator](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/franzinator/32/276_2.png) [@Franzinator](https://forum.fxsound.com/u/Franzinator)\ **Post date:** [March 31, 2022, 9:30pm UTC](https://forum.fxsound.com/t/new-version-doesnt-work-with-5-1-surround-sound-configuration/332/15 "2022-03-31T21:30:18Z")
Hey that’s what a good thread ends up being. A good mess! Thanks again and I love the product. I have used it for years but only on stereo and virtual surround environments. Real surround opens a lot more questions. I will post my results. ---
**Author:** ![doolhoofd](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/doolhoofd/32/1131_2.png) [@doolhoofd](https://forum.fxsound.com/u/doolhoofd)\ **Post date:** [April 1, 2022, 4:28pm UTC](https://forum.fxsound.com/t/new-version-doesnt-work-with-5-1-surround-sound-configuration/332/16 "2022-04-01T16:28:31Z")
> [@dmc123](#): > > after the last FX update, it no longer works when I configure my ASUS Zonar sound card for 5.1 channel surround sound @bvijay: Is the new version compatible with 5.1 setups? And if so, what could be the problem? ---
**Author:** ![Dsotm](https://avatars.discourse-cdn.com/v4/letter/d/dc4da7/32.png) [@Dsotm](https://forum.fxsound.com/u/Dsotm)\ **Post date:** [April 2, 2022, 10:13am UTC](https://forum.fxsound.com/t/new-version-doesnt-work-with-5-1-surround-sound-configuration/332/17 "2022-04-02T10:13:47Z")
My FXS does set up fine on 5.1, and the Test finds every speaker channel separately. Also tested it on my 5.1 version of “Wish you were here” played from MediaMonkey 5 (has a built in 5.1 decoder) and it works perfectly ---
**Author:** ![doolhoofd](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/doolhoofd/32/1131_2.png) [@doolhoofd](https://forum.fxsound.com/u/doolhoofd)\ **Post date:** [April 2, 2022, 11:55am UTC](https://forum.fxsound.com/t/new-version-doesnt-work-with-5-1-surround-sound-configuration/332/18 "2022-04-02T11:55:10Z")
Thanks @Dsotm for your help! 👍 Glad to know it does work. ---
**Author:** ![Franzinator](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/franzinator/32/276_2.png) [@Franzinator](https://forum.fxsound.com/u/Franzinator)\ **Post date:** [April 5, 2022, 4:47pm UTC](https://forum.fxsound.com/t/new-version-doesnt-work-with-5-1-surround-sound-configuration/332/19 "2022-04-05T16:47:11Z")
I did some research on forums re connecting pc to AV receiver via HDMI. The forum member stated that you do not need to update the playback device on the PC. Just leave it on stereo. The signal will be sent to AV where the 5.1 surround conversion will happen. I guess if it reads out Dolby DTS on the AV receiver it works. ---
**Author:** ![doolhoofd](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/doolhoofd/32/1131_2.png) [@doolhoofd](https://forum.fxsound.com/u/doolhoofd)\ **Post date:** [April 5, 2022, 5:44pm UTC](https://forum.fxsound.com/t/new-version-doesnt-work-with-5-1-surround-sound-configuration/332/20 "2022-04-05T17:44:39Z")
Thanks for looking that up. Once you’ve installed your system, feel free to show off in the Equipment thread: > [@What audio equipment are you using?](https://forum.fxsound.com/t/what-audio-equipment-are-you-using/18): > > Let us know what hardware you’re using. Links and pictures encouraged! [Next page](https://forum.fxsound.com/t/new-version-doesnt-work-with-5-1-surround-sound-configuration/332.md?page=2)