# New FxSound does not work \[OOPS ERROR\]

**URL:** <https://forum.fxsound.com/t/new-fxsound-does-not-work-oops-error/828>\
**Category:** Get Help\
**Tags:** verified-bug\
**Created:** [May 15, 2022, 4:38pm UTC](https://forum.fxsound.com/t/new-fxsound-does-not-work-oops-error/828 "2022-05-15T16:38:24Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![doolhoofd](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/doolhoofd/32/1131_2.png) [@doolhoofd](https://forum.fxsound.com/u/doolhoofd)\
**Post date:** [May 15, 2022, 4:41pm UTC](https://forum.fxsound.com/t/new-fxsound-does-not-work-oops-error/828/2 "2022-05-15T16:41:19Z")

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Hi,  
Please refer to this thread:

> [@Oops there's an issue with your playback device settings \[OOPS ERROR\]](https://forum.fxsound.com/t/oops-theres-an-issue-with-your-playback-device-settings-issue/553):
>
> I have this issue the moment Fxsound installed which is written in the title i did as it is said in the website to troubleshoot it but no device was disabled please help [image]

If you still can’t find FxSound in Device Manager, look under View \> Hidden devices.  
Let me know if this helps.  
If not, we can try something else.

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_[View the full topic](https://forum.fxsound.com/t/new-fxsound-does-not-work-oops-error/828)._