# My volume goes down when I open FxSound **URL:** \ **Category:** Get Help\ **Tags:** verified-bug\ **Created:** [January 14, 2023, 4:53pm UTC](https://forum.fxsound.com/t/my-volume-goes-down-when-i-open-fxsound/1608 "2023-01-14T16:53:18Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![Pizzero](https://avatars.discourse-cdn.com/v4/letter/p/71c47a/32.png) [@Pizzero](https://forum.fxsound.com/u/Pizzero)\ **Post date:** [January 14, 2023, 4:53pm UTC](https://forum.fxsound.com/t/my-volume-goes-down-when-i-open-fxsound/1608/1 "2023-01-14T16:53:18Z")
When I use USB mode on my headset FxSound works great, but when I go with the wireless mode the FxSound turns down the volume, even If I use the 100% of the volume I still hear it low, I don’t know why does this happens, I got my drivers up to date, I’ve tried everything but nothing works with the wireless mode. ---
**Author:** ![doolhoofd](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/doolhoofd/32/1131_2.png) [@doolhoofd](https://forum.fxsound.com/u/doolhoofd)\ **Post date:** [January 14, 2023, 6:25pm UTC](https://forum.fxsound.com/t/my-volume-goes-down-when-i-open-fxsound/1608/2 "2023-01-14T18:25:59Z")
Hi Pizzero, Would recommend giving this thread a scan first; let me know if this improves the situation or not: > [@FxSound lowering bg apps volume](https://forum.fxsound.com/t/fxsound-lowering-bg-apps-volume/799): > > hi so I’m currently using fx sound and i noticed some pretty annyoing features dont know if its intended or not. last night when i had a call while gaming, i belive fx sound lowered my game volume to prioritize my caller’s voice, i then test it with gaming while listening to a loud song and sure enough the song was prioritized while game volume is lowered, is there any way to keep this from happening? ---
**Author:** ![bvijay](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/bvijay/32/84_2.png) [@bvijay](https://forum.fxsound.com/u/bvijay)\ **Post date:** [January 21, 2023, 10:29am UTC](https://forum.fxsound.com/t/my-volume-goes-down-when-i-open-fxsound/1608/3 "2023-01-21T10:29:38Z")
@Pizzero Is the headset audio format the same in both USB and wireless modes? If not, can you change the default format of the headset in wireless mode and try. ---
**Author:** ![Pizzero](https://avatars.discourse-cdn.com/v4/letter/p/71c47a/32.png) [@Pizzero](https://forum.fxsound.com/u/Pizzero)\ **Post date:** [January 28, 2023, 2:13am UTC](https://forum.fxsound.com/t/my-volume-goes-down-when-i-open-fxsound/1608/4 "2023-01-28T02:13:13Z")
Yeah is the same, the problem is that when I open FXSound effect my volume goes down instantly, and it sounds like If I were under the water, I got the Corsair HS80, and when I change from wireless to USB Mode or USB to wireless everything goes bad, I play PUBG and when I installed this program I could hear everything, footsteps around me, detect where the shots come from, but now, no matter what mode I use It sounds really bad, I tried everything already and nothing works ---
**Author:** ![doolhoofd](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/doolhoofd/32/1131_2.png) [@doolhoofd](https://forum.fxsound.com/u/doolhoofd)\ **Post date:** [January 28, 2023, 3:13am UTC](https://forum.fxsound.com/t/my-volume-goes-down-when-i-open-fxsound/1608/5 "2023-01-28T03:13:37Z")
A user with the same headset reported the same problem a while ago, > [@Sound barely there hs80 corsair headset](https://forum.fxsound.com/t/sound-barely-there-hs80-corsair-headset/1234): > > CORSAIR HS80 HEADSET WORKED AMAZING WHEN I BOUGHT IT. IVE BEEN USING FXSOUND FOR YEARS NOW. (I guess one of the dumbasses who actually paid for it before it became free.) That gets me to where I am going with this. I have reformatted, reinstalled all drivers (for both fxsound, and headset, and main board audio chip software.) Just wondering why the F\*\*k the sound goes to what sounds like a “4% volume” when I use my laptop? Did not do it when I first received my new headset…Does not do it on eith…