# My fxsound seem missing something **URL:** \ **Category:** Get Help\ **Created:** [August 31, 2023, 8:52am UTC](https://forum.fxsound.com/t/my-fxsound-seem-missing-something/2232 "2023-08-31T08:52:51Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![Xuan](https://avatars.discourse-cdn.com/v4/letter/x/a87d85/32.png) [@Xuan](https://forum.fxsound.com/u/Xuan)\ **Post date:** [August 31, 2023, 8:52am UTC](https://forum.fxsound.com/t/my-fxsound-seem-missing-something/2232/1 "2023-08-31T08:52:51Z")
A few days ago, my fxsound somehow lost some things(basically all the settings and some presets). I have updated the driver before and have not conducted any other special activities. I need to restart to restore them. I tried reinstalling it, but it still seems to be of no use.Fxsound is set by me to boot automatically ![Snipaste_2023-08-30_12-36-28](https://canada1.discourse-cdn.com/flex030/uploads/fxsound/original/2X/7/7492b734d1bc7457f488638b054cbf10558b3de0.png) ---
**Author:** ![doolhoofd](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/doolhoofd/32/1131_2.png) [@doolhoofd](https://forum.fxsound.com/u/doolhoofd)\ **Post date:** [August 31, 2023, 12:39pm UTC](https://forum.fxsound.com/t/my-fxsound-seem-missing-something/2232/2 "2023-08-31T12:39:19Z")
@bvijay: Good afternoon Vijay, Something strange going on with the settings, they’re simply disappearing. I’ve never seen anything like this before. Could you please assist? Thank you. ---
**Author:** ![doolhoofd](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/doolhoofd/32/1131_2.png) [@doolhoofd](https://forum.fxsound.com/u/doolhoofd)\ **Post date:** [August 31, 2023, 2:30pm UTC](https://forum.fxsound.com/t/my-fxsound-seem-missing-something/2232/3 "2023-08-31T14:30:21Z")
[This](https://forum.fxsound.com/t/sound-level-difference/2116/2) is a quick link to my standard troubleshooting list; the first tip I would recommend trying is [running FxSound as Administrator](https://www.itpro.com/software/367829/how-to-make-programs-always-run-as-admin-on-windows). Here’s another tip you could try. The first thing you’ll need to do in order to be able to perform it, is click on to Tools \> Folder Options \> View in the menu bar on top, and enable “Show hidden files, folders, and drives.” Either way, if it doesn’t work, you can simply change the folder name back to the previous one. However, please note that this will probably erase all your custom-made presets, as well as all the bonus presets you’ve loaded in. > [@Problem with accessing FxSound Enhancer by clicking on its icon](https://forum.fxsound.com/t/problem-with-accessing-fxsound-enhancer-by-clicking-on-its-icon/104/7): > > To isolate the issue caused by any setting change, you can try renaming the folder “FxSound” under C:\Users\ [your username]\AppData. This will make FxSound **launch in factory default settings.** ---
**Author:** ![Xuan](https://avatars.discourse-cdn.com/v4/letter/x/a87d85/32.png) [@Xuan](https://forum.fxsound.com/u/Xuan)\ **Post date:** [September 1, 2023, 2:16am UTC](https://forum.fxsound.com/t/my-fxsound-seem-missing-something/2232/4 "2023-09-01T02:16:02Z")
Thanks,i will try it. ---
**Author:** ![doolhoofd](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/doolhoofd/32/1131_2.png) [@doolhoofd](https://forum.fxsound.com/u/doolhoofd)\ **Post date:** [September 1, 2023, 2:18am UTC](https://forum.fxsound.com/t/my-fxsound-seem-missing-something/2232/5 "2023-09-01T02:18:14Z")
Okay, and let me know what happens. If it’s not fixed, we’ll search for other options. ---
**Author:** ![Xuan](https://avatars.discourse-cdn.com/v4/letter/x/a87d85/32.png) [@Xuan](https://forum.fxsound.com/u/Xuan)\ **Post date:** [September 3, 2023, 9:38am UTC](https://forum.fxsound.com/t/my-fxsound-seem-missing-something/2232/6 "2023-09-03T09:38:23Z")
OK，I sloved this question.(IAfter deleting and reinstalling appdata, I placed its shortcut in the sC: /Users /XXXX /AppData/ Roaming /Microsoft/ Windows /Start Menu /Programs /Startup folder, and it displayed normally. )But I encountered a new problem - it will open the main interface of the software after booting, unlike before it can minimize booting. ---
**Author:** ![doolhoofd](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/doolhoofd/32/1131_2.png) [@doolhoofd](https://forum.fxsound.com/u/doolhoofd)\ **Post date:** [September 3, 2023, 1:57pm UTC](https://forum.fxsound.com/t/my-fxsound-seem-missing-something/2232/7 "2023-09-03T13:57:39Z")
Okay, that’s some progress, at least. Were your presets deleted? First tip to address the minimize issue: Do you have the latest version? It’s v1.1.19.0, available on [fxsound.com](http://fxsound.com) of course. Second tip: > [@Starting minimized](https://forum.fxsound.com/t/starting-minimized/497/5): > > FxSound should be remembering the last state the app was in on startup. Third tip: > [@How to minimize FxSound to the system tray](https://forum.fxsound.com/t/how-to-minimize-fxsound-to-the-system-tray/739/1): > > In the latest version of the program it is not possible to minimize it to the system tray. The program always ends up getting in the foreground and it is always necessary to minimize manually (What over time can end up being something boring). So to solve this problem I found a solution. A program that is able to minimize any system window to the tray called [4t Tray Minimizer](https://www.4t-niagara.com/tray.html). An easy to install, lightweight, useful and malware free program. > > ![tray_screen_small](https://canada1.discourse-cdn.com/flex030/uploads/fxsound/original/1X/116d4342e943681fbb971d1d7aee26d78c0cc255.png) > > Check out his analysis on [Virus Total](https://www.virustotal.com/gui/file/83a98299d004ca3c322df167a5d35c377e92d1ee8aea94bf15b07cff4176913d) > > I hope I was helpfull! 😃