# Latest Installer Crashes

**URL:** <https://forum.fxsound.com/t/latest-installer-crashes/5067>\
**Category:** Get Help\
**Created:** [March 6, 2025, 3:19am UTC](https://forum.fxsound.com/t/latest-installer-crashes/5067 "2025-03-06T03:19:52Z")\
**Posts on this page:** 6\
**Page:** 1

<div class="post-metadata">

**Author:** ![DarkSky](https://avatars.discourse-cdn.com/v4/letter/d/f08c70/32.png) [@DarkSky](https://forum.fxsound.com/u/DarkSky)\
**Post date:** [March 6, 2025, 3:19am UTC](https://forum.fxsound.com/t/latest-installer-crashes/5067/1 "2025-03-06T03:19:52Z")

</div>

FXsound informed me that a new version was available, … I attempted to install it but got an unhandled exception…

 ![FX Sound Unhandled Exception error](https://canada1.discourse-cdn.com/flex030/uploads/fxsound/original/2X/c/c9b12068de8f6b77de288c6c5330f73df40166b1.png)  
I tried to get an ‘older version’ but got what appears to be the same installer (same size executable) producing the same result. Meanwhile, I’ve lost my custom EQ profiles. I miss it badly. Help?

---

<div class="post-metadata">

**Author:** ![bvijay](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/bvijay/32/84_2.png) [@bvijay](https://forum.fxsound.com/u/bvijay)\
**Post date:** [March 6, 2025, 5:28pm UTC](https://forum.fxsound.com/t/latest-installer-crashes/5067/2 "2025-03-06T17:28:32Z")

</div>

Hi @DarkSky  
I am working on the release with the fix for the crash.  
But to resolve the crash in version 1.1.30.0, you can try rebooting Windows and launch the application.

---

<div class="post-metadata">

**Author:** ![DarkSky](https://avatars.discourse-cdn.com/v4/letter/d/f08c70/32.png) [@DarkSky](https://forum.fxsound.com/u/DarkSky)\
**Post date:** [March 7, 2025, 1:11am UTC](https://forum.fxsound.com/t/latest-installer-crashes/5067/3 "2025-03-07T01:11:07Z")

</div>

I already uninstalled it trying to get a clean install (I’d have to rollback). For now, I’ll suffer without it. Thanks… Mike

---

<div class="post-metadata">

**Author:** ![bvijay](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/bvijay/32/84_2.png) [@bvijay](https://forum.fxsound.com/u/bvijay)\
**Post date:** [March 8, 2025, 2:15pm UTC](https://forum.fxsound.com/t/latest-installer-crashes/5067/4 "2025-03-08T14:15:00Z")

</div>

The crash is fixed and I have released a new beta version 1.1.31.1.  
You can download it from [https://github.com/fxsound2/fxsound-app/releases/download/beta/fxsound\_setup.exe](https://github.com/fxsound2/fxsound-app/releases/download/beta/fxsound_setup.exe)

---

<div class="post-metadata">

**Author:** ![DarkSky](https://avatars.discourse-cdn.com/v4/letter/d/f08c70/32.png) [@DarkSky](https://forum.fxsound.com/u/DarkSky)\
**Post date:** [March 8, 2025, 2:34pm UTC](https://forum.fxsound.com/t/latest-installer-crashes/5067/5 "2025-03-08T14:34:37Z")

</div>

Awesome!!! Thanks so much.

---

<div class="post-metadata">

**Author:** ![james](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/james/32/2294_2.png) [@james](https://forum.fxsound.com/u/james)\
**Post date:** [March 12, 2025, 11:18pm UTC](https://forum.fxsound.com/t/latest-installer-crashes/5067/6 "2025-03-12T23:18:17Z")

</div>


