# Issue with playback settings \[OOPS ERROR\]

**URL:** <https://forum.fxsound.com/t/issue-with-playback-settings-oops-error/485>\
**Category:** Get Help\
**Tags:** verified-bug\
**Created:** [March 15, 2022, 9:20pm UTC](https://forum.fxsound.com/t/issue-with-playback-settings-oops-error/485 "2022-03-15T21:20:46Z")\
**Posts on this page:** 1\
**Showing post:** 1

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**Author:** ![ChimaeraJLJ](https://avatars.discourse-cdn.com/v4/letter/c/c68b51/32.png) [@ChimaeraJLJ](https://forum.fxsound.com/u/ChimaeraJLJ)\
**Post date:** [March 15, 2022, 9:20pm UTC](https://forum.fxsound.com/t/issue-with-playback-settings-oops-error/485/1 "2022-03-15T21:20:46Z")

</div>

Hi,

I have installed the newest version of FxSound successfully. However, the application cannot open due to issue with my system’s playback settings. I followed the steps offered on the FxSound official web page ([Installation Troubleshooting - FxSound Learning Center](https://www.fxsound.com/learning-center/installation-troubleshooting)), but to no avail, because I cannot find the FxSound device at all in the settings.

Uninstall and reinstall does not work, either.

Does any one know how to fix this issue?

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_[View the full topic](https://forum.fxsound.com/t/issue-with-playback-settings-oops-error/485)._