# Installation Error

**URL:** <https://forum.fxsound.com/t/installation-error/1788>\
**Category:** Get Help\
**Created:** [March 30, 2023, 7:19pm UTC](https://forum.fxsound.com/t/installation-error/1788 "2023-03-30T19:19:38Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![doolhoofd](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/doolhoofd/32/1131_2.png) [@doolhoofd](https://forum.fxsound.com/u/doolhoofd)\
**Post date:** [March 30, 2023, 8:28pm UTC](https://forum.fxsound.com/t/installation-error/1788/2 "2023-03-30T20:28:59Z")

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Hello Ruth,  
Thank you for providing clear info, ànd for checking the other threads on the topic first.  
Have you tried this fix yet?

> [@\[FIX\] Oops Error: There's an issue with your Playback Device \[OOPS ERROR\]](https://forum.fxsound.com/t/fix-oops-error-theres-an-issue-with-your-playback-device-oops-error/878/1):
>
> This thread is about OOPS Error: There is an issue with your Playback Device.
> 
> > This fix is for people who don’t have FXsound driver showing up in Device Manager or Sound Settings or anywhere at all.  
> > Goto Device Manager \> View \> Show Hidden Devices  
> > Then expand the sound, game and video Controllers tree, to see if Fxsound driver is present.  
> > If not, this fix is for you.
> 
> 1. Open Device Manager
> 2. Click sound, game and video Controllers section
> 3. Action tab \> Add Legacy Hardware \> Install the hardware that I manually select from \> Show All Devices \> Have Disk
> 4. Browse to Fxsound installation directory  
> C:/Program Files/ Fxsound/drivers/Win 10/ x64(see note below)/ and select the inf file
> 
> x64 - 64-bit systems  
> x86 - 32-bit systems
> 
> 1. Then complete the setup and Restart Fxsound application
> 2. Voila! the error is gone and Fxsound should work perfectly
> 
> Have a great day 🙂

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