# FxSounds does not work

**URL:** <https://forum.fxsound.com/t/fxsounds-does-not-work/3019>\
**Category:** Get Help\
**Created:** [April 21, 2024, 5:48am UTC](https://forum.fxsound.com/t/fxsounds-does-not-work/3019 "2024-04-21T05:48:01Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![zux](https://avatars.discourse-cdn.com/v4/letter/z/77aa72/32.png) [@zux](https://forum.fxsound.com/u/zux)\
**Post date:** [April 21, 2024, 5:48am UTC](https://forum.fxsound.com/t/fxsounds-does-not-work/3019/1 "2024-04-21T05:48:01Z")

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Just downloaded it today and can’t use it at all.  
I tried everything I could to make it work, but it didn’t work.  
It does not display sound waves, does not receive any sound from any application (including websites, games, …)  
Pls help me

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**Author:** ![raddy](https://avatars.discourse-cdn.com/v4/letter/r/e0b2c6/32.png) [@raddy](https://forum.fxsound.com/u/raddy)\
**Post date:** [April 21, 2024, 11:14am UTC](https://forum.fxsound.com/t/fxsounds-does-not-work/3019/2 "2024-04-21T11:14:03Z")

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Which Windows version do you use?

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**Author:** ![doolhoofd](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/doolhoofd/32/1131_2.png) [@doolhoofd](https://forum.fxsound.com/u/doolhoofd)\
**Post date:** [April 21, 2024, 12:17pm UTC](https://forum.fxsound.com/t/fxsounds-does-not-work/3019/3 "2024-04-21T12:17:56Z")

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Hi @zux,

> [@zux](#):
>
> I tried everything I could to make it work,

Did you run through the troubleshooting list at the top of the forum yet?  
Also, as Raddy already asked, it would be helpful if you could share which versions of Windows and FxSound you are running.

> [@\[TROUBLESHOOTING\] If you're having trouble, please look here first](https://forum.fxsound.com/t/troubleshooting-if-youre-having-trouble-please-look-here-first/2510):
>
> Hi, All! If you’re experiencing technical difficulties with FxSound, then please run through these tips first. FxSound recently went [open-source on GitHub](https://github.com/fxsound2/fxsound-app) (you can find @james’ full post [here](https://forum.fxsound.com/t/fxsound-is-now-open-source/2554)); when posting a bug report or feature request, it would be helpful to do the same through the [GitHub Issues Tracker](https://github.com/fxsound2/fxsound-app/issues) as well; Download and install the latest available update of FxSound, currently v1.1.22.0, available from [fxsound.com](http://fxsound.com/) or the [Microsoft Store](https://apps.microsoft.com/store/detail/fxsound/XP8JK4TBQ03LZ4). The version number is shown in the Help se…

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**Author:** ![doolhoofd](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/doolhoofd/32/1131_2.png) [@doolhoofd](https://forum.fxsound.com/u/doolhoofd)\
**Post date:** [April 21, 2024, 12:43pm UTC](https://forum.fxsound.com/t/fxsounds-does-not-work/3019/4 "2024-04-21T12:43:06Z")

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> [@zux](#):
>
> It does not display sound waves, does not receive any sound from any application (including websites, games, …)

Some additional questions; simple yes-or-no answers will do:

1. Does the main Power button work, and does the interface become purple when you turn it on (or does it remain grey)? [Y/N]

2. Are your devices appearing in the drop-down output device selection menu in the top right corner; and can you change them by selecting a different device? [Y/N]

3. Are the Presets appearing in their menu in the left corner; and can you change them by selecting something different? [Y/N]

4. Can you make changes to all the Effects, Equalizer and frequency toggles? [Y/N]

5. Do the Settings work, can you find the General and Help tabs, and can you save a custom Preset, for example? [Y/N]

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**Author:** ![doolhoofd](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/doolhoofd/32/1131_2.png) [@doolhoofd](https://forum.fxsound.com/u/doolhoofd)\
**Post date:** [April 22, 2024, 11:57am UTC](https://forum.fxsound.com/t/fxsounds-does-not-work/3019/5 "2024-04-22T11:57:13Z")

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> [@zux](#):
>
> I tried everything I could to make it work

Did you try uninstalling (preferably by [removing the driver manually](https://forum.fxsound.com/t/echo-due-to-fx-and-the-original-playback-device-playing-at-the-same-time/2112/2)), restarting your computer, and reinstalling?  
This would seem like one of the safest first options worth trying.

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**Author:** ![zux](https://avatars.discourse-cdn.com/v4/letter/z/77aa72/32.png) [@zux](https://forum.fxsound.com/u/zux)\
**Post date:** [April 23, 2024, 2:54pm UTC](https://forum.fxsound.com/t/fxsounds-does-not-work/3019/6 "2024-04-23T14:54:47Z")

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After a while I found the reason why it wasn’t working (tbh, it’s my fault).  
FxSounds is very good and I am very satisfied using it  
Tks btw
