# FxSound Stopped Outputting Sound

**URL:** <https://forum.fxsound.com/t/fxsound-stopped-outputting-sound/2103>\
**Category:** Get Help\
**Created:** [July 24, 2023, 5:28pm UTC](https://forum.fxsound.com/t/fxsound-stopped-outputting-sound/2103 "2023-07-24T17:28:14Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![doolhoofd](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/doolhoofd/32/1131_2.png) [@doolhoofd](https://forum.fxsound.com/u/doolhoofd)\
**Post date:** [July 24, 2023, 6:22pm UTC](https://forum.fxsound.com/t/fxsound-stopped-outputting-sound/2103/2 "2023-07-24T18:22:59Z")

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Good afternoon Roselle,  
The first thing I would recommend, is reinstalling the software after first having fully uninstalled the driver manually (since the risks involved in uninstalling the FxSound driver are close to zero).  
First, these are the instructions on how to check if the FxSound driver was installed properly:

> [@No sound after installing FxSound](https://forum.fxsound.com/t/no-sound-after-installing-fxsound/1433/9):
>
> To confirm if the FxSound driver is installed correctly, go to the directory %PROGRAMFILES%\FxSound LLC\FxSound\Apps and run this command from command prompt,  
> **DfxSetupDrv.exe check**  
> The output should be **FxSound Audio Enhancer**  
> Also if the driver is installed, it will show up in Device Manager as follows:
> 
> ![image](https://canada1.discourse-cdn.com/flex030/uploads/fxsound/original/1X/ad48057e589b5b64d7be0287766db3eb4f40246a.png)

And these are the instructions on how to manually delete the driver:

> [@Oops there's an issue with your playback device settings \[OOPS ERROR\]](https://forum.fxsound.com/t/oops-theres-an-issue-with-your-playback-device-settings-oops-error/553/5):
>
> If the driver gets installed but the device instance is not created properly in Device Manager, we can try removing the device manually, by uninstalling the device with “Delete the driver software for this device” option checked.
> 
> ![image](https://canada1.discourse-cdn.com/flex030/uploads/fxsound/original/1X/5ad2534b6603ae7f02e9a946dac587dd35ee577b.png)
> 
> ![image](https://canada1.discourse-cdn.com/flex030/uploads/fxsound/original/1X/4ef9fadacc03f721a65b7924b9a3ac98f4a40533.png)
> 
> If the driver installation again fails and shows a ⚠ sign in the device name in Device Manager, please share the installation log file %WINDIR%\inf\setupapi.dev.log with us.

Next, give me a minute to look up my first-aid-kit list…

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