# Fxsound not working as before after the 1.1.22.0 update

**URL:** <https://forum.fxsound.com/t/fxsound-not-working-as-before-after-the-1-1-22-0-update/3086>\
**Category:** Get Help\
**Tags:** verified-bug\
**Created:** [May 11, 2024, 5:04pm UTC](https://forum.fxsound.com/t/fxsound-not-working-as-before-after-the-1-1-22-0-update/3086 "2024-05-11T17:04:22Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Samael](https://avatars.discourse-cdn.com/v4/letter/s/b5ac83/32.png) [@Samael](https://forum.fxsound.com/u/Samael)\
**Post date:** [May 11, 2024, 5:04pm UTC](https://forum.fxsound.com/t/fxsound-not-working-as-before-after-the-1-1-22-0-update/3086/1 "2024-05-11T17:04:22Z")

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After the new 1.1.22.0 update on FxSound the volume entirely has reduced very much and I’ve tried uninstalling it and downloading it again but doesnt help at all.

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**Author:** ![doolhoofd](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/doolhoofd/32/1131_2.png) [@doolhoofd](https://forum.fxsound.com/u/doolhoofd)\
**Post date:** [May 11, 2024, 5:36pm UTC](https://forum.fxsound.com/t/fxsound-not-working-as-before-after-the-1-1-22-0-update/3086/2 "2024-05-11T17:36:19Z")

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Good afternoon Samael.  
This is the second case of volume loss reported with v1.1.22.0, so I’ve sent a message to @bvijay to notify him and ask for his help.  
In the meanwhile, please refer to my earlier post here:

> [@Theres a bug with the new todays update](https://forum.fxsound.com/t/theres-a-bug-with-the-new-todays-update/3066/2):
>
> Hi, good afternoon, welcome to the forum. Apologies for my late reply, I was asleep. I have a lot of questions… Are your earbuds connected via Bluetooth, and have you checked if the same problem occurs with other devices? Which versions of FxSound and Windows are you currently running, and what are the model specifications of your earbuds and your Corsair devices? What product’s new update are you referring to: an update to FxSound, to Corsair, to Windows, or to your earbuds? Because the l…

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**Author:** ![bvijay](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/bvijay/32/84_2.png) [@bvijay](https://forum.fxsound.com/u/bvijay)\
**Post date:** [May 16, 2024, 6:38am UTC](https://forum.fxsound.com/t/fxsound-not-working-as-before-after-the-1-1-22-0-update/3086/3 "2024-05-16T06:38:33Z")

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Hi Samuel,  
Sorry for the delay in my reply.  
In the recent version we have added a Default present in which the EQ gains are set to 0. Apart from this, there is no change which can impact the volume.  
Can you please tell us, which preset is selected in FxSound?  
Also, can you please check if the system volume in volume mixer is set to low.

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**Author:** ![doolhoofd](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/doolhoofd/32/1131_2.png) [@doolhoofd](https://forum.fxsound.com/u/doolhoofd)\
**Post date:** [May 16, 2024, 6:22pm UTC](https://forum.fxsound.com/t/fxsound-not-working-as-before-after-the-1-1-22-0-update/3086/4 "2024-05-16T18:22:24Z")

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The instructions on Windows’ Volume Mixer utility:

[https://www.digitalcitizen.life/windows-11-volume-mixer/](https://www.digitalcitizen.life/windows-11-volume-mixer/)

> **[The Windows 11 Volume Mixer: All you need to know! - Digital Citizen](https://www.digitalcitizen.life/windows-11-volume-mixer/)**
>
> For some, the Volume Mixer was one of the most used features in Windows 10. It was a super fast way of adjusting the sound output volume for each application separately. But Windows 11 brings a substantial change in the way the Volume Mixer works and...

And the two best free apps for general volume control that have been shared on the forum so far:

[EarTrumpet](https://eartrumpet.app/)  
&  
[Volume²](https://irzyxa.blogspot.com/)