# FxSound Not Detecting Headset

**URL:** <https://forum.fxsound.com/t/fxsound-not-detecting-headset/2254>\
**Category:** Get Help\
**Created:** [September 4, 2023, 7:01am UTC](https://forum.fxsound.com/t/fxsound-not-detecting-headset/2254 "2023-09-04T07:01:41Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![doolhoofd](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/doolhoofd/32/1131_2.png) [@doolhoofd](https://forum.fxsound.com/u/doolhoofd)\
**Post date:** [September 4, 2023, 10:38am UTC](https://forum.fxsound.com/t/fxsound-not-detecting-headset/2254/2 "2023-09-04T10:38:50Z")

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Good afternoon,

Apologies for the trouble on behalf of the team.  
[This](https://forum.fxsound.com/t/sound-level-difference/2116/2) is a quick link to my standard troubleshooting list.

At the risk of stating the obvious (since you’ve most likely already tried this), the first and most logical thing to do would be to enable automatic switching:

![image](https://canada1.discourse-cdn.com/flex030/uploads/fxsound/original/1X/d8431ecf4b3eb2352a5fe14cd656e350c3c46c76.png)

One of our most helpful forum regulars posted this advice:

> [@Sometimes, you don't listen (a draft)](https://forum.fxsound.com/t/sometimes-you-dont-listen-a-draft/1297):
>
> Behavior: Known Good Output Device not listed Example: Power on USB DAC or bluetooth headphone = No change in listed output devices In Windows 11, DFX behaves as if it recvs the hardware definitions from Windows and only asks once. Once per what? So, I use irzyxa’s Volume² [systray shown] to right click and directly select output device. This switches the output AND refreshes DFX output device list. Once per what engaged but not identified. It is reasonable to conclude that others use D…

Also, since you probably already have an account, SteelSeries Sonar was recently recommended as a viable alternative to FxSound:

> [@Inability to get Fx Sound to function](https://forum.fxsound.com/t/inability-to-get-fx-sound-to-function/2220/3):
>
> - [SteelSeries Sonar](https://steelseries.com/gg/sonar) is better than any paid software. It’s free but needs an account to work.

@bvijay:  
Hi Vijay,  
User @zamman91 is having trouble with FxSound.  
SteelSeries headset is not detected, and switching is problematic.  
Could you please assist?  
Thank you.

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