# FxSound keeps crashing after hours of up time **URL:** \ **Category:** Get Help\ **Created:** [April 16, 2024, 12:01pm UTC](https://forum.fxsound.com/t/fxsound-keeps-crashing-after-hours-of-up-time/2995 "2024-04-16T12:01:04Z")\ **Posts on this page:** 17\ **Page:** 1
**Author:** ![keepscrashing](https://avatars.discourse-cdn.com/v4/letter/k/35a633/32.png) [@keepscrashing](https://forum.fxsound.com/u/keepscrashing)\ **Post date:** [April 16, 2024, 12:01pm UTC](https://forum.fxsound.com/t/fxsound-keeps-crashing-after-hours-of-up-time/2995/1 "2024-04-16T12:01:04Z")
Hi there, I have noticed that over the last couple of days, after a few hours of up time, FxSound will crash, causing my entire system to experience errors including Firefox tabs crashing, misalignment of mouse and cursor on programmes unrelated to FxSound. I know it is caused by FxSound because it disappears from the applications tab on Task Manager. I get errors such as this ![Screenshot 2024-04-16 125319](https://canada1.discourse-cdn.com/flex030/uploads/fxsound/original/2X/7/72bda61f66389c2c8428605f4b6078a6215559b0.png) I have uninstalled and reinstalled but this hasn’t fixed the issue. Please can someone advise. ---
**Author:** ![keepscrashing](https://avatars.discourse-cdn.com/v4/letter/k/35a633/32.png) [@keepscrashing](https://forum.fxsound.com/u/keepscrashing)\ **Post date:** [April 16, 2024, 12:02pm UTC](https://forum.fxsound.com/t/fxsound-keeps-crashing-after-hours-of-up-time/2995/2 "2024-04-16T12:02:03Z")
Here is another error I receive ![Screenshot 2024-04-16 125536](https://canada1.discourse-cdn.com/flex030/uploads/fxsound/original/2X/0/0d3a3f591fdb8165635b4c949cb972c00b7d86d7.png) ---
**Author:** ![raddy](https://avatars.discourse-cdn.com/v4/letter/r/e0b2c6/32.png) [@raddy](https://forum.fxsound.com/u/raddy)\ **Post date:** [April 16, 2024, 12:16pm UTC](https://forum.fxsound.com/t/fxsound-keeps-crashing-after-hours-of-up-time/2995/3 "2024-04-16T12:16:07Z")
Maybe you have \*.dmp files in %LOCALAPPDATA%\CrashDumps ? Second screenshot about MS Edge. ---
**Author:** ![keepscrashing](https://avatars.discourse-cdn.com/v4/letter/k/35a633/32.png) [@keepscrashing](https://forum.fxsound.com/u/keepscrashing)\ **Post date:** [April 16, 2024, 12:50pm UTC](https://forum.fxsound.com/t/fxsound-keeps-crashing-after-hours-of-up-time/2995/4 "2024-04-16T12:50:25Z")
> [@raddy](#): > > %LOCALAPPDATA%\CrashDumps There are files in there, should I delete them? ---
**Author:** ![raddy](https://avatars.discourse-cdn.com/v4/letter/r/e0b2c6/32.png) [@raddy](https://forum.fxsound.com/u/raddy)\ **Post date:** [April 16, 2024, 1:13pm UTC](https://forum.fxsound.com/t/fxsound-keeps-crashing-after-hours-of-up-time/2995/5 "2024-04-16T13:13:14Z")
> [@keepscrashing](#): > > There are files in there, should I delete them? No, take a screenshot contents of this folder. ---
**Author:** ![keepscrashing](https://avatars.discourse-cdn.com/v4/letter/k/35a633/32.png) [@keepscrashing](https://forum.fxsound.com/u/keepscrashing)\ **Post date:** [April 16, 2024, 1:28pm UTC](https://forum.fxsound.com/t/fxsound-keeps-crashing-after-hours-of-up-time/2995/6 "2024-04-16T13:28:29Z")
![image](https://canada1.discourse-cdn.com/flex030/uploads/fxsound/original/2X/c/cf76036d993335003b321bc0931e3808179c57fe.png) ---
**Author:** ![raddy](https://avatars.discourse-cdn.com/v4/letter/r/e0b2c6/32.png) [@raddy](https://forum.fxsound.com/u/raddy)\ **Post date:** [April 16, 2024, 1:53pm UTC](https://forum.fxsound.com/t/fxsound-keeps-crashing-after-hours-of-up-time/2995/7 "2024-04-16T13:53:56Z")
Files like a fxsound.\*.dmp, copy to archive and share on a cloud or file-exchange service. Which Windows version do you use? ---
**Author:** ![keepscrashing](https://avatars.discourse-cdn.com/v4/letter/k/35a633/32.png) [@keepscrashing](https://forum.fxsound.com/u/keepscrashing)\ **Post date:** [April 16, 2024, 2:18pm UTC](https://forum.fxsound.com/t/fxsound-keeps-crashing-after-hours-of-up-time/2995/8 "2024-04-16T14:18:49Z")
File uploads: [WeTransfer - Send Large Files & Share Photos Online - Up to 2GB Free](https://we.tl/t-OQlgtVA3eD) Windows version: Windows 11 Home 64-bit operating system, OS build 22631.3447 ---
**Author:** ![raddy](https://avatars.discourse-cdn.com/v4/letter/r/e0b2c6/32.png) [@raddy](https://forum.fxsound.com/u/raddy)\ **Post date:** [April 16, 2024, 11:04pm UTC](https://forum.fxsound.com/t/fxsound-keeps-crashing-after-hours-of-up-time/2995/9 "2024-04-16T23:04:37Z")
ok, wait @bvijay ---
**Author:** ![doolhoofd](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/doolhoofd/32/1131_2.png) [@doolhoofd](https://forum.fxsound.com/u/doolhoofd)\ **Post date:** [April 16, 2024, 11:45pm UTC](https://forum.fxsound.com/t/fxsound-keeps-crashing-after-hours-of-up-time/2995/10 "2024-04-16T23:45:52Z")
I already notified Vijay 5 hours ago via a private message. 🙂 Thanks for helping out, Raddy. We appreciate it. ![thanks](https://canada1.discourse-cdn.com/flex030/uploads/fxsound/original/1X/218c4f2dc2122b8a53986601c476590fe09c6b16.gif) ---
**Author:** ![bvijay](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/bvijay/32/84_2.png) [@bvijay](https://forum.fxsound.com/u/bvijay)\ **Post date:** [April 17, 2024, 12:47pm UTC](https://forum.fxsound.com/t/fxsound-keeps-crashing-after-hours-of-up-time/2995/11 "2024-04-17T12:47:00Z")
Thanks @raddy for helping with the crash dump collection. The crash dumps point to memcpy in EdgeTable::copyEdgeTableData. Will require further debugging. Hi @keepscrashing, The crash dump indicates that an exception occurred in the code when the UI is updated. I am trying to figure out the UI update that caused the crash. Did the crash happen when you tried to connect or disconnect an audio device, change preset or any other UI action on FxSound? ---
**Author:** ![bvijay](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/bvijay/32/84_2.png) [@bvijay](https://forum.fxsound.com/u/bvijay)\ **Post date:** [April 18, 2024, 4:52am UTC](https://forum.fxsound.com/t/fxsound-keeps-crashing-after-hours-of-up-time/2995/12 "2024-04-18T04:52:40Z")
Hi @keepscrashing As per my analysis the crash can be in software rendering of UI instead of using OpenGL graphics. Can you please check if OpenGL is enabled in your graphics adapter. ---
**Author:** ![keepscrashing](https://avatars.discourse-cdn.com/v4/letter/k/35a633/32.png) [@keepscrashing](https://forum.fxsound.com/u/keepscrashing)\ **Post date:** [April 18, 2024, 9:48am UTC](https://forum.fxsound.com/t/fxsound-keeps-crashing-after-hours-of-up-time/2995/13 "2024-04-18T09:48:23Z")
The crash didn’t happen during any disconnection or change, which was why it was so strange. I believe OpenGL is enabled in my graphics adapter (NVIDIA), please see screenshot below: ![image](https://canada1.discourse-cdn.com/flex030/uploads/fxsound/original/2X/b/bd6b60a732be0e5463bd2f677529215c9b85f4a6.png) ---
**Author:** ![bvijay](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/bvijay/32/84_2.png) [@bvijay](https://forum.fxsound.com/u/bvijay)\ **Post date:** [April 19, 2024, 1:28pm UTC](https://forum.fxsound.com/t/fxsound-keeps-crashing-after-hours-of-up-time/2995/14 "2024-04-19T13:28:13Z")
Yes, OpenGL seems to be enabled on your graphics adapter. I will debug the UI rendering code path further and get back. ---
**Author:** ![keepscrashing](https://avatars.discourse-cdn.com/v4/letter/k/35a633/32.png) [@keepscrashing](https://forum.fxsound.com/u/keepscrashing)\ **Post date:** [April 21, 2024, 6:16pm UTC](https://forum.fxsound.com/t/fxsound-keeps-crashing-after-hours-of-up-time/2995/15 "2024-04-21T18:16:38Z")
Hi bvjay, The application crashed again today, this time I got this error: ![image](https://canada1.discourse-cdn.com/flex030/uploads/fxsound/original/2X/2/22f8b9164211cf1a88d6f50352fc41ece96b0da8.png) ---
**Author:** ![bvijay](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/bvijay/32/84_2.png) [@bvijay](https://forum.fxsound.com/u/bvijay)\ **Post date:** [April 22, 2024, 1:04pm UTC](https://forum.fxsound.com/t/fxsound-keeps-crashing-after-hours-of-up-time/2995/16 "2024-04-22T13:04:57Z")
If this crash has generated a crashdump, can you please share it? ---
**Author:** ![keepscrashing](https://avatars.discourse-cdn.com/v4/letter/k/35a633/32.png) [@keepscrashing](https://forum.fxsound.com/u/keepscrashing)\ **Post date:** [April 24, 2024, 10:29am UTC](https://forum.fxsound.com/t/fxsound-keeps-crashing-after-hours-of-up-time/2995/17 "2024-04-24T10:29:56Z")
> [@raddy](#): > > %LOCALAPPDATA%\CrashDumps Sadly, I can’t find one generated for it in %LOCALAPPDATA%\CrashDumps