# FXSound is no longer working **URL:** \ **Category:** Get Help\ **Created:** [February 18, 2025, 9:22am UTC](https://forum.fxsound.com/t/fxsound-is-no-longer-working/4966 "2025-02-18T09:22:58Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![ShepardRahl](https://avatars.discourse-cdn.com/v4/letter/s/f4b2a3/32.png) [@ShepardRahl](https://forum.fxsound.com/u/ShepardRahl)\ **Post date:** [February 18, 2025, 9:22am UTC](https://forum.fxsound.com/t/fxsound-is-no-longer-working/4966/1 "2025-02-18T09:22:58Z")
FXSound has been working perfectly for me for a long time. Then suddenly today it doesn’t want to work. When I start it I get this error message. ![1](https://canada1.discourse-cdn.com/flex030/uploads/fxsound/original/2X/e/eac37c19482148b3dd07c3a1d5a02de5ef355da1.jpeg) When I click okay on that I get this second error message… “Unhandled Exception Exception code: 0xC0000005 Exception flags: 0x0 Exception address: 0x00007FF62849A65A” I’ve tried restarting my PC and reinstalling the app several times and nothing works. Any help would be appreciated. Thank you. ---
**Author:** ![ello](https://avatars.discourse-cdn.com/v4/letter/e/7bcc69/32.png) [@ello](https://forum.fxsound.com/u/ello)\ **Post date:** [February 18, 2025, 12:45pm UTC](https://forum.fxsound.com/t/fxsound-is-no-longer-working/4966/2 "2025-02-18T12:45:26Z")
I have had this problem before, here is how to fix it Delete all files of FXSound form Roaming, control panel, settings and the FXSound installer. then redownload the installer **MAKE SURE YOU REMOVE ALL FILES OF FXSOUND** ---
**Author:** ![ShepardRahl](https://avatars.discourse-cdn.com/v4/letter/s/f4b2a3/32.png) [@ShepardRahl](https://forum.fxsound.com/u/ShepardRahl)\ **Post date:** [February 19, 2025, 5:03pm UTC](https://forum.fxsound.com/t/fxsound-is-no-longer-working/4966/3 "2025-02-19T17:03:14Z")
That worked. Thanks.