# FxSound has an annoying sound distortion **URL:** \ **Category:** Share Feedback\ **Created:** [May 12, 2024, 2:56pm UTC](https://forum.fxsound.com/t/fxsound-has-an-annoying-sound-distortion/3088 "2024-05-12T14:56:28Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![Ohrthaeos](https://avatars.discourse-cdn.com/v4/letter/o/d2c977/32.png) [@Ohrthaeos](https://forum.fxsound.com/u/Ohrthaeos)\ **Post date:** [May 12, 2024, 2:56pm UTC](https://forum.fxsound.com/t/fxsound-has-an-annoying-sound-distortion/3088/1 "2024-05-12T14:56:28Z")
I have been trying to use FxSound, but it has such an audio distortion that made me uninstall it, I tried everything to get a good audio setting. But nothing worked. Is there any way to stop this “noise floor” from happening? I have 2 PCs A Desktop one with Windows 10 A Laptop one with Windows 11 ---
**Author:** ![doolhoofd](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/doolhoofd/32/1131_2.png) [@doolhoofd](https://forum.fxsound.com/u/doolhoofd)\ **Post date:** [May 12, 2024, 3:34pm UTC](https://forum.fxsound.com/t/fxsound-has-an-annoying-sound-distortion/3088/2 "2024-05-12T15:34:13Z")
Hi, good afternoon, welcome to the forum, and apologies on behalf of our team for this, obviously unintended, distortion. Firstly - could you please offer a more detailed description of the noise you’re hearing? And do you know if any one slider, or combination of sliders, could possibly be the cause (since FxSound’s _Ambience_ slider was specifically designed to add [reverb](https://en.wikipedia.org/wiki/Reverberation) to the audio output, for example)? Second question: which version of FxSound do you have installed? You can find the version number in the Help tab of the Settings menu. The latest release is v1.1.22.0, available for free on [fxsound.com](https://www.fxsound.com/) as always; if you’re running a previous version, then please download and run the installer for v1.1.22.0. Thirdly: have you seen the main troubleshooting list (at the top of the forum) yet? It contains the most common tips, and can help you verify correct setup of the software. > [@\[TROUBLESHOOTING\] If you're having trouble, please look here first](https://forum.fxsound.com/t/troubleshooting-if-youre-having-trouble-please-look-here-first/2510): > > Hi, All! If you’re experiencing technical difficulties with FxSound, then please run through these tips first. FxSound recently went [open-source on GitHub](https://github.com/fxsound2/fxsound-app) (you can find @james’ full post [here](https://forum.fxsound.com/t/fxsound-is-now-open-source/2554)); when posting a bug report or feature request, it would be helpful to do the same through the [GitHub Issues Tracker](https://github.com/fxsound2/fxsound-app/issues) as well; Download and install the latest available update of FxSound, currently v1.1.22.0, available from [fxsound.com](http://fxsound.com/) or the [Microsoft Store](https://apps.microsoft.com/store/detail/fxsound/XP8JK4TBQ03LZ4). The version number is shown in the Help se… This is the issue regarding audio distortion problems I added to the GitHub Issues Tracker last December, > > > Multiple forum members have reported various different cases of strange and unwa…nted distortions in their audio after installing FxSound. > While some cases get solved, the causes more often than not remain unknown. > In cases of stuttering/lagging audio, the advice given by forum member caleb59 to install the latest Intel Rapid Storage Technology drivers for Intel users, and to run a scan with \[LatencyMon\](https://www.resplendence.com/latencymon) for possible latency issues on the machine, proved to be most helpful so far. > Improvement of stutter issues was also reported on other websites after turning off the onboard WiFi or Bluetooth (without disabling the network adapter) or after removing any attached WiFi or Bluetooth dongles. > It also seems worth noting that FxSound's \_Ambience\_ slider was specifically designed to add a form of echo known as \[reverb\](https://en.wikipedia.org/wiki/Reverberation) to the audio output. Let me know if this was helpful (or not).