# FXsound doesnt work when Serato DJ is connected

**URL:** <https://forum.fxsound.com/t/fxsound-doesnt-work-when-serato-dj-is-connected/1169>\
**Category:** Get Help\
**Created:** [August 14, 2022, 12:02am UTC](https://forum.fxsound.com/t/fxsound-doesnt-work-when-serato-dj-is-connected/1169 "2022-08-14T00:02:12Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![SeratoUser](https://avatars.discourse-cdn.com/v4/letter/s/7feea3/32.png) [@SeratoUser](https://forum.fxsound.com/u/SeratoUser)\
**Post date:** [August 14, 2022, 12:02am UTC](https://forum.fxsound.com/t/fxsound-doesnt-work-when-serato-dj-is-connected/1169/1 "2022-08-14T00:02:13Z")

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Hi

Im a Serato DJ user and was wondering why I cannot use the FXsound when my device is connected.  
Any help or workaround is greatly appreciated!!

Thanks

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**Author:** ![doolhoofd](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/doolhoofd/32/1131_2.png) [@doolhoofd](https://forum.fxsound.com/u/doolhoofd)\
**Post date:** [August 14, 2022, 1:44am UTC](https://forum.fxsound.com/t/fxsound-doesnt-work-when-serato-dj-is-connected/1169/2 "2022-08-14T01:44:02Z")

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Hi,  
First line of defense:  
Have you already tried to fully uninstall FxSound with specialized complete uninstaller software like IObit Uninstaller Free or BCUninstaller, and then reinstalling?

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**Author:** ![SeratoUser](https://avatars.discourse-cdn.com/v4/letter/s/7feea3/32.png) [@SeratoUser](https://forum.fxsound.com/u/SeratoUser)\
**Post date:** [August 14, 2022, 3:20pm UTC](https://forum.fxsound.com/t/fxsound-doesnt-work-when-serato-dj-is-connected/1169/3 "2022-08-14T15:20:51Z")

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Hi  
This was a first install to see if it was possible… I think it has to do with Serato’s ASIO… FXsound works fine without the hardware connected…

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**Author:** ![doolhoofd](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/doolhoofd/32/1131_2.png) [@doolhoofd](https://forum.fxsound.com/u/doolhoofd)\
**Post date:** [August 14, 2022, 4:36pm UTC](https://forum.fxsound.com/t/fxsound-doesnt-work-when-serato-dj-is-connected/1169/4 "2022-08-14T16:36:14Z")

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Well, just try uninstalling and reinstalling with specialized software.  
Then report back here with your results.

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**Author:** ![Brock](https://avatars.discourse-cdn.com/v4/letter/b/a8b319/32.png) [@Brock](https://forum.fxsound.com/u/Brock)\
**Post date:** [August 14, 2022, 5:38pm UTC](https://forum.fxsound.com/t/fxsound-doesnt-work-when-serato-dj-is-connected/1169/5 "2022-08-14T17:38:32Z")

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“This was a first install to see if it was possible… I think it has to do with Serato’s ASIO… FXsound works fine without the hardware connected…”

I had a similar experience with Wasapi, which is like ASIO, it was discussed here -

> [@Wasapi & FX](https://forum.fxsound.com/t/wasapi-fx/1074):
>
> Like any serious music listener, I want every quality tweak I can get. I use the foobar2000 player and it works fine in conjunction with my DAC & FX, but on advice from some ‘experts’, I installed the Wasapi driver plugin to foobar, (it provides unmodified audio from the PC). The trouble is that the output must be set to Wasapi and be made exclusive, which puts FX out of operation. If anyone knows how I might get the Wasapi driver and FX to work together I would appreciate any advice.

These programs need to have the output set exclusively to them, thereby bypassing FX.