# FxSound 13.028 can't run

**URL:** <https://forum.fxsound.com/t/fxsound-13-028-cant-run/669>\
**Category:** Get Help\
**Created:** [April 14, 2022, 10:25am UTC](https://forum.fxsound.com/t/fxsound-13-028-cant-run/669 "2022-04-14T10:25:16Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Moon](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/moon/32/258_2.png) [@Moon](https://forum.fxsound.com/u/Moon)\
**Post date:** [April 14, 2022, 10:25am UTC](https://forum.fxsound.com/t/fxsound-13-028-cant-run/669/1 "2022-04-14T10:25:16Z")

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Why is this?

I’ve Windows 10, the latest update.

i have images…

[526.PNG (219×164) (discordapp.com)](https://cdn.discordapp.com/attachments/960526175694897272/964108483601498112/526.PNG)

[162.PNG (158×159) (discordapp.com)](https://cdn.discordapp.com/attachments/960526175694897272/964108483303710790/162.PNG)

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**Author:** ![Moon](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/moon/32/258_2.png) [@Moon](https://forum.fxsound.com/u/Moon)\
**Post date:** [April 14, 2022, 10:27am UTC](https://forum.fxsound.com/t/fxsound-13-028-cant-run/669/2 "2022-04-14T10:27:30Z")

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more images…

[56.PNG (155×159) (discordapp.com)](https://cdn.discordapp.com/attachments/960526175694897272/964108483052056616/56.PNG)

[49.PNG (216×157) (discordapp.com)](https://cdn.discordapp.com/attachments/960526175694897272/964108482808795146/49.PNG)

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**Author:** ![doolhoofd](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/doolhoofd/32/1131_2.png) [@doolhoofd](https://forum.fxsound.com/u/doolhoofd)\
**Post date:** [April 14, 2022, 11:55am UTC](https://forum.fxsound.com/t/fxsound-13-028-cant-run/669/3 "2022-04-14T11:55:15Z")

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Hello @Moon,  
This is the older blue “FxSound Enhancer” version, right?  
Sorry to inform you there is no more support for the older versions.  
You should know, though, that when I attempted to install this old version, I got a ton of errors similar to yours.  
It appears that when you’ve installed the new version, then uninstall it and re-install the old version, you get nothing but trouble.  
What I would recommend you to do is to uninstall both versions with a specialized complete de-installation program, then re-install the old version.  
This seems to be the only way to enjoy an old version of the program after installing the new version.  
Really sorry for the trouble; hope this helps!  
doolhoofd

> [@We've Discontinued Support of DFX and FxSound Enhancer](https://forum.fxsound.com/t/weve-discontinued-support-of-dfx-and-fxsound-enhancer/601):
>
> This was not an easy decision, but in order to continue supporting the new, improved, free, and unrestricted FxSound we need to cut our costs. You can read more about the decision here:

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**Author:** ![doolhoofd](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/doolhoofd/32/1131_2.png) [@doolhoofd](https://forum.fxsound.com/u/doolhoofd)\
**Post date:** [April 14, 2022, 12:25pm UTC](https://forum.fxsound.com/t/fxsound-13-028-cant-run/669/4 "2022-04-14T12:25:13Z")

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@Moon: Please note that this is pure speculation and theory.  
I have not tried this myself; I am not sure the old version will work even after completely de-installing both versions with specialized software.  
_In theory_, it should work - in practice, that’s another thing.  
Just know that you can settle for the new version anytime.  
I know that’s not the answer you wanted to hear, but there it is.  
Greets

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**Author:** ![james](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/james/32/2294_2.png) [@james](https://forum.fxsound.com/u/james)\
**Post date:** [April 14, 2022, 8:58pm UTC](https://forum.fxsound.com/t/fxsound-13-028-cant-run/669/5 "2022-04-14T20:58:53Z")

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