# Can't save new preset

**URL:** <https://forum.fxsound.com/t/cant-save-new-preset/1490>\
**Category:** Get Help\
**Created:** [December 6, 2022, 11:36pm UTC](https://forum.fxsound.com/t/cant-save-new-preset/1490 "2022-12-06T23:36:30Z")\
**Posts on this page:** 12\
**Page:** 1

<div class="post-metadata">

**Author:** ![dbcobb](https://avatars.discourse-cdn.com/v4/letter/d/7c8e57/32.png) [@dbcobb](https://forum.fxsound.com/u/dbcobb)\
**Post date:** [December 6, 2022, 11:36pm UTC](https://forum.fxsound.com/t/cant-save-new-preset/1490/1 "2022-12-06T23:36:30Z")

</div>

I make changes to an existing factory preset, but when I try to create a new preset in the menu, the option is greyed out. I know this has worked before, but just recently I reinstalled FXSound and noticed this issue right away. Anyone else experienced this? Thanks!

Ah, just read Dan’s post on the same thing. I HAVE imported the additional presets from the web. Guess I’ll have to decide on which ones I really want to keep.

---

<div class="post-metadata">

**Author:** ![doolhoofd](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/doolhoofd/32/1131_2.png) [@doolhoofd](https://forum.fxsound.com/u/doolhoofd)\
**Post date:** [December 7, 2022, 12:10am UTC](https://forum.fxsound.com/t/cant-save-new-preset/1490/2 "2022-12-07T00:10:14Z")

</div>

Thanks for taking the initiative to look around, David.  
I hope this fixes your issue; if not, feel free to make another post.

---

<div class="post-metadata">

**Author:** ![dbcobb](https://avatars.discourse-cdn.com/v4/letter/d/7c8e57/32.png) [@dbcobb](https://forum.fxsound.com/u/dbcobb)\
**Post date:** [December 7, 2022, 6:33pm UTC](https://forum.fxsound.com/t/cant-save-new-preset/1490/3 "2022-12-07T18:33:12Z")

</div>

I spoke too soon. Here’s what I’ve found.

You can’t select a preset to delete, as that is greyed out in the menu.  
I uninstalled and reinstalled, only to find out that all the bonus presets were already there.  
So, I can’t find a way to delete presets I’ll never use so that I can modify an existing preset and save it as a new one.  
Please help. Thanks, and Happy Holidays!

---

<div class="post-metadata">

**Author:** ![doolhoofd](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/doolhoofd/32/1131_2.png) [@doolhoofd](https://forum.fxsound.com/u/doolhoofd)\
**Post date:** [December 7, 2022, 7:10pm UTC](https://forum.fxsound.com/t/cant-save-new-preset/1490/4 "2022-12-07T19:10:29Z")

</div>

@dbcobb:

I am aware of the fact that these are stupid and silly things to ask, but, nevertheless:

1. Could you please share a screenshot? And also,
2. Just double-checking to be sure, but you _are_ trying to delete a bonus or custom preset and not a standard pre-loaded preset, right?

You can upload your screenshot via an image sharing website, or you can send it to me through Discord, user doolhoofd#4554.

Here’s another recent thread where users had the same issue:

> [@Issues saving altered Presets?](https://forum.fxsound.com/t/issues-saving-altered-presets/1362):
>
> For some reason I am unable save customized pre-sets. Option is Greyed out?

 ![scrn](https://canada1.discourse-cdn.com/flex030/uploads/fxsound/original/1X/95f568659b9565601fe71e46df04f973d8055a40.png)

Hope to hear back from you soon.

> [@Issues saving altered Presets?](https://forum.fxsound.com/t/issues-saving-altered-presets/1362/3):
>
> There’s a limit to the number of Presets you can save.  
> How many presets do you have in your drop-down menu?  
> There are 12 standard presets in the top menu; how many do you have in the bottom menu (below the line, starting below “Streaming Video”)?  
> If the number is 10, then the problem is clear.  
> One user fixed the problem by deleting some stored presets; another user fixed the problem by, and I quote, using fewer words to name the preset…  
> Other than that, I don’t really know a fix for the problem.

---

<div class="post-metadata">

**Author:** ![DuncanFX](https://avatars.discourse-cdn.com/v4/letter/d/f9ae1b/32.png) [@DuncanFX](https://forum.fxsound.com/u/DuncanFX)\
**Post date:** [June 14, 2023, 10:01pm UTC](https://forum.fxsound.com/t/cant-save-new-preset/1490/5 "2023-06-14T22:01:23Z")

</div>

Thanks much. Worked for me. I deleted three of the down loaded presets. Kept the new one to 3 letters and pressed enter and it worked!  
Thanks again YOU got it!

---

<div class="post-metadata">

**Author:** ![doolhoofd](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/doolhoofd/32/1131_2.png) [@doolhoofd](https://forum.fxsound.com/u/doolhoofd)\
**Post date:** [June 14, 2023, 10:23pm UTC](https://forum.fxsound.com/t/cant-save-new-preset/1490/6 "2023-06-14T22:23:09Z")

</div>

![alice - avec plaisir](https://canada1.discourse-cdn.com/flex030/uploads/fxsound/original/2X/9/954e313047c7f5897a960d4094131d8d7f78c2a4.gif)

---

<div class="post-metadata">

**Author:** ![dbcobb](https://avatars.discourse-cdn.com/v4/letter/d/7c8e57/32.png) [@dbcobb](https://forum.fxsound.com/u/dbcobb)\
**Post date:** [June 15, 2023, 12:32am UTC](https://forum.fxsound.com/t/cant-save-new-preset/1490/7 "2023-06-15T00:32:16Z")

</div>

Glad it worked for you!

---

<div class="post-metadata">

**Author:** ![doolhoofd](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/doolhoofd/32/1131_2.png) [@doolhoofd](https://forum.fxsound.com/u/doolhoofd)\
**Post date:** [June 15, 2023, 12:37am UTC](https://forum.fxsound.com/t/cant-save-new-preset/1490/8 "2023-06-15T00:37:57Z")

</div>

@dbcobb:  
So you’re still experiencing the same problem?  
If you want, I can tag the lead audio engineer.  
He knows just about everything there is to know about the program.

---

<div class="post-metadata">

**Author:** ![dbcobb](https://avatars.discourse-cdn.com/v4/letter/d/7c8e57/32.png) [@dbcobb](https://forum.fxsound.com/u/dbcobb)\
**Post date:** [June 15, 2023, 1:18pm UTC](https://forum.fxsound.com/t/cant-save-new-preset/1490/9 "2023-06-15T13:18:09Z")

</div>

I think he was the one that replied to me with the fix. I just deleted some of the downloadable presets and was able to save my new preset.

---

<div class="post-metadata">

**Author:** ![doolhoofd](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/doolhoofd/32/1131_2.png) [@doolhoofd](https://forum.fxsound.com/u/doolhoofd)\
**Post date:** [June 15, 2023, 2:26pm UTC](https://forum.fxsound.com/t/cant-save-new-preset/1490/10 "2023-06-15T14:26:54Z")

</div>

![Nice](https://canada1.discourse-cdn.com/flex030/uploads/fxsound/original/2X/2/2405b369b46e0bfbb9cc2fad9f661a74ea843989.gif)

---

<div class="post-metadata">

**Author:** ![Sylriel](https://avatars.discourse-cdn.com/v4/letter/s/e19adc/32.png) [@Sylriel](https://forum.fxsound.com/u/Sylriel)\
**Post date:** [August 19, 2023, 9:21pm UTC](https://forum.fxsound.com/t/cant-save-new-preset/1490/11 "2023-08-19T21:21:36Z")

</div>

Came to the forums to ask about this very same issue. I wasn’t aware there is a limit on the number of presets we can have. I thought the greyed out options was a bug.

Thank you for the info! Fixed.

---

<div class="post-metadata">

**Author:** ![dbcobb](https://avatars.discourse-cdn.com/v4/letter/d/7c8e57/32.png) [@dbcobb](https://forum.fxsound.com/u/dbcobb)\
**Post date:** [August 19, 2023, 9:47pm UTC](https://forum.fxsound.com/t/cant-save-new-preset/1490/12 "2023-08-19T21:47:13Z")

</div>

Yeah, you’d think they’d have fixed this by now.
