# Cannot open FX sound after reinstallation on reset computer

**URL:** <https://forum.fxsound.com/t/cannot-open-fx-sound-after-reinstallation-on-reset-computer/1033>\
**Category:** Get Help\
**Created:** [July 4, 2022, 3:31pm UTC](https://forum.fxsound.com/t/cannot-open-fx-sound-after-reinstallation-on-reset-computer/1033 "2022-07-04T15:31:21Z")\
**Posts on this page:** 1\
**Showing post:** 3

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**Author:** ![doolhoofd](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/doolhoofd/32/1131_2.png) [@doolhoofd](https://forum.fxsound.com/u/doolhoofd)\
**Post date:** [July 4, 2022, 3:48pm UTC](https://forum.fxsound.com/t/cannot-open-fx-sound-after-reinstallation-on-reset-computer/1033/3 "2022-07-04T15:48:30Z")

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Vijay gave these instructions to a user experiencing similar issues:

> [@Problem with accessing FxSound Enhancer by clicking on its icon](https://forum.fxsound.com/t/problem-with-accessing-fxsound-enhancer-by-clicking-on-its-icon/104/7):
>
> Runtime exceptions when loading the application can cause issues like this.  
> Did any exception message pop-up when you try to open FxSound?  
> Can you try running FxSound as administrator?  
> To isolate the issue caused by any setting change, you can try renaming the folder FxSound under %APPDATA%. This will make FxSound to launch in factory default settings.

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